Xantrex Technology SW 3000 Troubleshooting Reference, General Troubleshooting Guidelines

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Troubleshooting

Troubleshooting Reference

This chapter provides you with troubleshooting tips to identify and solve most problems that can occur with the Freedom SW 3000.

This chapter is divided into the following four sections:

Section

Page Number

 

 

General Troubleshooting

See page 47.

Guidelines

 

 

 

Warning Messages

See page 49.

 

 

Fault Messages

See page 50.

 

 

Inverter Applications (Loads)

See page 54.

 

 

General Troubleshooting Guidelines

This section will help you narrow down the source of any problem you may encounter. Please read the following troubleshooting steps:

1.Check for a Warning or Fault message on the SCP. See “Warning Messages” on page 49 and “Fault Messages” on page 50 for descriptions of these messages and the specific actions to take. If a message is displayed, record it before doing anything further.

2.As soon as possible, record on the form, “Information About Your System” on page 69, the conditions at the time the problem occurred. These details should include the following as well as any other information asked for on page page 4:

Loads the Freedom SW 3000 was running or attempting to run

Battery condition at the time of failure (voltage, state of charge, for example), if known

Recent sequence of events (for example, charging had just finished, we disconnected shore power as were preparing to leave the RV park, but the inverter didn’t come on)

Any known unusual AC input factors such as low voltage or unstable generator output

Extreme conditions which may have existed at the time (temperature, vibrations, moisture, for example).

3.Attempt the solution indicated in Table 8 or Table 9.

975-0545-01-01

47

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Contents Freedom SW Sine Wave Inverter/Charger Page Exclusion for Documentation About Xantrex TrademarksDate and Revision Document Part NumberStatement of Hazard About This GuideRelated Information Electrical Shock Hazard Important Safety InstructionsExplosion Hazard Fire and Burn HazardPrecautions When Working With Batteries Precautions When Placing the Inverter/Charger Precautions When Preparing to ChargeExposure to Chemicals and Gases Hazard Risk of Damage to the INVERTER/CHARGERLimitations on USE RegulatoryContents Page Page Page Materials List IntroductionAbout the Freedom SW Inverter/Charger Premium Power and Ease of UseInverting How the Freedom SW 3000 Inverter/Charger WorksCharging Xanbus System Typical Xanbus System Diagram Freedom SW 3000 Owner’s GuideComprehensive Electronic Protection Protection feature This feature…Front and Side Panels Freedom SW 3000 Inverter/Charger FeaturesFront Panel Controls Status LEDs Compartment SideTwo variable-speed cooling fans are used to cool Though the transformer and power compartmentsFreedom SW AC wiring compartment access panel withAC and DC Side Panels Battery temperature sensor BTS jack providesNegative DC terminal connects to the negative AC Input 1, AC Input 2, and Inverter AC OutputSupplied Accessories Supplied AccessoriesAccessory Optional System Accessories and Network ComponentsNetwork Component Operating The Freedom SW 10 9 8 Using the SCPExit button On Start UpDown arrow button Up arrow buttonTo view the firmware revision number System Start-up Check Viewing the Firmware Revision NumberTo operate in invert mode from the front panel Operating in Invert ModeOperating Limits for Inverter Operation Charger Operation with Battery Temperature Sensor BTS Operating in Charger ModeRisk of Damage to Batteries Operating in Equalization ModeTerminating the Equalization Process Equalizing BatteriesRisk of Damage to DC Load Equipment To equalize your batteriesOperating Limits for Charger Operation Faults and Warnings Monitoring the Freedom SW 3000 Indicator LightsMonitoring Status Messages on the SCP Operating System ModesSafe To return to Operating modeTo exit Safe mode and return to Operating mode Safe ModeSystem Control Panel ConfigurationSCP System Menu Map Freedom SW 3000 Owner’s Guide System Menu MapViewing the Select Device Menu Viewing the System ScreenTo view the Select Device menu Selecting the Freedom SW 3000 Basic Menu Selecting the Freedom SW 3000 from the Select Device MenuSelecting the Freedom SW 3000 Advanced Menu To select the Freedom SW 3000 from the Select Device menuHighlighting System on the Select Device Menu To select the Freedom SW 3000 Advanced MenuReturning to Freedom SW 3000 Basic Menu Selecting the Default SettingsMenu Structure Mode DescriptionDevice Menu ModesAC Input1 BatteryAC Out Menu Basic Power ShareInverter ChargerRange of values EqualizeYes n/a Want Equalization? Screen content Explanation of items displayedRange of values Increment Default Clear FaultsBatt Type Batt SizeMenu Advanced Configure Inv/Chg Configure Inverter/ChargerView Device Info Basic MenuSub-Menus Configure Inv/Chg MenuForce Charge Cfg AC Limits Configure AC Limits# Chg Stages Eqz VoltsRisk of Damage to Equipment AC Limits Configure AC LimitsHi AC Freq View Device Info View Device Information View Fault LogView Warning Log Restore Defaults Restore DefaultsFault Types TroubleshootingFault type Behavior IntroductionTroubleshooting General Troubleshooting Guidelines Troubleshooting ReferenceSection Number Troubleshooting To view a fault list Number Message Type Cause SolutionTo view a message from a warning list To view a message from a fault list Fault MessagesFault Number Message Fault Type Cause Solution AC Output Fault Number Message Fault Type Cause Solution Resistive Loads Inverter ApplicationsMotor Loads Battery Types Battery Charging ReferenceRisk of Battery Damage Three-Stage charging Charge Algorithm StagesTwo-Stage Charging Flooded Charge Algorithm GraphGel Or wetAGM Or wet GelFlooded Time Or wet Gel Battery Charger Interruption Physical Specifications SpecificationsInverter Specifications Charger SpecificationsSpecifications Environmental Specifications Transfer and General SpecificationsFan Operation Regulatory ApprovalsCharger Mode Invert Power Derating vs. Ambient TemperatureWarranty Warranty and Return InformationWarranty and Return Information Product DisclaimerReturn Procedure Return Material Authorization PolicyOut of Warranty Service Information About Your System Page Page Xantrex Technology Inc