Introduction
We would like to thank you for purchasing the
Reconfiguration Capability ™ ”. This gives the user the ability to exchange it’s “Quick Change Laser Cartridge ™ “ with a lower or higher powered unit in minutes and without the use of tools. This feature, and many others make this unit truly the most flexible, easiest to use, and the most user serviceable piece of equipment in it’s class.
To begin with, we highly recommend that this entire manual be read before attempting to use the
How To Get Help
Step 1:
Determine exactly what the problem is. Refer to “Section 8 – Troubleshooting” for a possible solution.
Step 2:
Try to recreate the problem and write down the circumstances in which the problem occurred. Be prepared to describe all pertinent information about the computer being used with the laser cutting and engraving system such as software, operating system and computer type. Have the serial number of the laser system available. The serial number tag is located on the back of the machine in the lower right corner. There is a second serial tag located behind the front door on the right side when you open it.
Step 3:
Contact your local Sales Representative first to assist you in diagnosing the problem. If possible, call from a phone that is close to the laser engraving system so that the system can be operated while talking to our representative.
Step 4:
If your local Sales Representative is unavailable, contact our Customer Service Department at:
Universal Laser Systems, Inc.
Technical Support/Parts Department
16008 North 81st Street
Scottsdale, AZ 85260
Phone:
Fax:
Ihr ULS Vertragshändler :
MarkIDent GmbH Winterspürerstr. 19 78333 Stockach www.markident.de