3M 747 Information to gather, 3M Service phone numbers, 3M Library Systems Web Site

Page 40

3M Service

Information to gather

Before you call for service, please have the following information available:

•The name, address, and telephone number of your facility

•A description of the problem or the issue you want addressed

•The model number and serial number of the equipment (located on the serial label), if the call is in regard to a system problem

Model Number __________________________________

Serial Number __________________________________

3M Service phone numbers

For questions regarding your system, call one of the following numbers.

In the United States

In Canada

In other countries

1-800-328-0067

English 1-800-268-6235

Call your local 3M office.

 

Francais 1-800-567-3193

 

3M Library Systems Web Site

The 3M Library Systems Web site can be located at http://www.3M.com/library.

For additional information in the United States about 3M SelfCheck systems, go to

http://www.3M.com/us/library.

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© 3M 2011. All rights reserved.

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Contents Digital Data Manager Model 3M Library SystemsPage Installation and Setup Contents Optional Procedures 3M ServiceTest your export formats Set import parameters3M Data Manager Model 747 Software License 3M 2011. All rights reserved About Data Manager IntroductionRelated documents Installation and setup overview Installing Data Manager for the first timeProcedure Number Upgrading Data ManagerComputer requirements Install Data Manager and DLA softwarePrivileges required for Data Manager Procedure Installing Data Manager softwareDatabase files reside in these locations Installing Digital Library Assistant DLA software For most installations, select all componentsInstall memory-card drive new drive only If you have problemsInstall the new memory-card drive Before you beginProcedure Check the memory-card drive’s operationConfigure memory card eject privileges Removing a memory cardDetermine import/export format requirements Determine data-format requirementsGenerate list files Before attempting to use Data Manager…Create list folders Create shelf-order, search-list, and import foldersMove the list files into the correct folders Create folders for your listsEnter Admin Setup Start Data Manager softwareSpecify list folder and export/import locations Can’t Find Export/Import LocationTo define barcode validation parameters Define list barcode validation parametersSelect Valid Characters Export-format parameters Set export parametersAbout location IDs To create export formats Create export formatsNew/Edit Export Format dialog box appears. See Figure Designating a default export format optional Select an import format and click Set DefaultMatching Primary Information Fields Set up Duplicate Item Definitions optionalMatching Secondary Information Fields Debug your export formats Test your export formatsTo preview the file export Click Refresh Export lists and check for errors and warningsSummary Log About debugging export errors and warnings If you encounter excessive errors and warningsIf you encounter a few errors and warnings Detecting errors and warningsView the exported lists on the DLA or other equipment For lists used by the DLADefault Import Formats Set import parametersOverview Collection CategoriesCreate and preview import formats Create collection categories Permanent Collection CategoriesExport collection-category labels to the memory card To export collection category labelsTo test your import formats Test your import formatsImport file list order Specifying language settings optional Optional ProceduresLanguage Settings dialog box appears Designating a default export format optional To designate a default export formatDesignating a default import format optional Select 3M Digital Data Manager, then click Next Separate each parameter in the Run field with a space3M 2011. All rights reserved Command-line operations and arguments Command-line helpCommand-line operations Command-line arguments that modify normal behaviorCommand-line error codes and messages Error Code Error Message3M Service 3M Service phone numbersInformation to gather 3M Library Systems Web Site
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