Atari 040-0050-01 manual Technical Support

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Technical Support

GLOBAL VR® provides free telephone, e-mail and online support for systems during the warranty period. In addition to helping with troubleshooting and diagnosing defective parts, GLOBAL VR® technical support is prepared to help you with questions about the operation of your game.

When you contact technical support, please provide the following background information to aid our technical support process:

•Cabinet’s Game Serial Number (found on the back of the cabinet). Write your serial number below for easy reference.

Cabinet Serial Number: ______________________________________

•Your mailing address and telephone number.

•A summary of the question or a detailed description of the problem with your cabinet.

The additional information listed below, as applicable, may assist Technical Support in solving your problem quickly.

•	Cabinet ID	•	Date of latest install or upgrade
•	Software version number	•	For game-play issues, the game
•	Specific error message		mode and number of players

• Any changes made to the system

Technical support is available from 6:00 AM to 6:00 PM, Pacific Time, Monday–Friday. Call 408.597.3400 to reach a Technical Support staff member.

E-mail support is available at this address: techsupport@globalvr.com

To comment on this manual, please e-mail: techpubs@globalvr.com

Visit the GLOBAL VR® website: www.globalvr.com

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Contents GvrSX Conversion Instructions System Manual Table of Contents Table of FiguresPreface Safety FCC Notices United States GvrSX design showcases the following features Game DescriptionGvrSX provides the following benefits to operators Upgrade Steps Clean and Prepare the CabinetCabinet Conversion Remove old Tournament Header and Card Reader Conversion Kit Contents and Replacement Parts List Optional Monitor Upgrade Kit Components PGA-UPGRADE-MTR CDs, Labels, and ManualsArtwork Replace the Monitor Optional Remove the Old MonitorAdapt the Cabinet for the Larger Monitor Page Install the New Monitor Install the Cabinet Exhaust Fan Drilling Cabinet Air HolesPage Set Up the Hardware Set Up AC Power DistributionRemove the Game PCB and Install New Hardware Connect the Jamma Conversion Board and UVC +5 VDC+12 VDC GroundInstall the Happ Ugci Board Happ Ugci Board ConnectionsSet Up the Computer Connect the Computer Secure the Computer Upgrade the Control Panel Prepare the Control PanelApply Control Panel Graphics Install Buttons and Connect Wiring Apply the Cabinet Graphics and Marquee Artwork Apply the Serial Number Sticker Power on and Test the Cabinet Run the Joystick Calibration UtilityAdjust the Universal Video Converter UVC UVC DIP Switch SettingsUsing the Game Operator Menu Setting Game Options and ResetsMachine Menu Game Mode Menu Game Resets Menu All Audit Coin StatsAll Audit Game Stats All High Score StatsCoin Audits Game Purchase AuditGame Selection Player Control TestMonitor Calibration Test Starting a Game Playing a Beach Head Game Information Bar DescriptionUSB Game Dongles Operating System Restore CD System Software CDsGame Software CDs Troubleshooting Troubleshooting Video ProblemsTroubleshooting Audio Problems Problem Possible Cause Possible SolutionTroubleshooting Computer Problems Troubleshooting Control Problems Troubleshooting Miscellaneous ProblemsTroubleshooting Diagrams and Schematics Configuration with New Wells-Gardner MonitorDetailed Wiring Diagram Computer Rear Panel Diagram Computer Rear Panel DiagramWarranty Service Warranty InformationPage Technical Support