HP SSL1016 manual Error Messages

Page 129

 

 

 

Troubleshooting

 

 

 

 

 

Table 13: Suggested Actions for Operational Problems

 

 

 

 

 

Problem

Probable Cause

Suggested Action

 

Autoloader does not

The power cord or

Check all outlets and power

 

power up.

source is

cords for proper connection.

 

 

malfunctioning or the

 

 

 

autoloader is incorrectly

 

 

 

configured.

 

 

 

 

 

 

 

The power switch on the

Flip the power switch on the

 

 

back of the autoloader

back of the autoloader back

 

 

is set to 0.

to the position and, if

 

 

 

necessary, press the power

 

 

 

button on the front of the

 

 

 

autoloader.

 

 

 

 

 

 

The DCA is not fully

Reseat the DCA to ensure a

 

 

seated.

good connection to the

 

 

 

chassis assembly.

 

 

 

 

Error Messages

Failures can occur while operating the autoloader. They prevent the autoloader from completing a specific action. When a failure occurs, two things can happen:

No error message appears, but the autoloader fails to complete the action. If no message appears, you will need to call a service representative to troubleshoot the problem.

An error message appears on the front panel or Web Administration. If an error message appears, follow the procedures listed in Table 14 to try and resolve the problem.

SSL1016 Tape Autoloader Reference Guide

129

Image 129
Contents Hp StorageWorks SSL1016 tape autoloader Page Contents Tape Cartridge Usage Autoloader Operation Tape Drive Cleaning Electrostatic Discharge Contents About this Guide Text Symbols ConventionsDocument Conventions Equipment Symbols Rack stability protects personal and equipment Rack StabilityHP Technical Support Getting HelpHP Storage Website HP Authorized ResellerAbout this Guide Front View Overview1Function Keys MailslotStatus LEDs On/Off ButtonMagazines AC Power Plug Rear ViewCooling Fans DCA Switches Ethernet ConnectionScsi Connection Picker Internal ViewBarcode Reader Supported SoftwareOverview Scsi Bus Requirements PreparationAccessories Scsi Cable and Terminator RequirementsScsi Cable Length Installation Location Rackmounting Required Tools and Hardware for Rackmount InstallationMeasuring with the rack template Installing the optional installation rails Attaching the autoloader support brackets Attaching the front rackmount handles Attaching the U-channel brackets to the rack Attaching the autoloader to the front of the rack Rear U-channel bracket screws Standalone Installation Removing the Autoloader From the RackPreparation Clearance Installing the front standalone bracket coversScsi Connection Attaching the cables Daisy Chaining Power OnConnecting the power cord Verification ConfigurationConfiguration submenu has the following options Scsi ID To set the Scsi ID On the main menu, scroll to Configuration Control Mode Select Change Mode Sequential Mode Operation Autoloader IP Address EthernetPress Enter On the Configuration submenu, scroll to Ethernet Subnet Mask IP Gateway Setting the Subnet MaskSnmp Server Setting the gateway addressTime Server Setting the Snmp server addressTime Setting the time server addressPress Enter On the Configuration submenu, scroll to Time New timezone screen appears Set Security SecuritySelect Security Set PasswordsOn the Security submenu, scroll to Set Password Lost Passwords Installation and Configuration Tape Cartridges Defined Tape Cartridge UsageTable.4 Sdlt 320 Supported Media Inspecting Tape Cartridges Tape Cartridge MaintenanceOpening the cartridge door Checking the Sdlt tape leader DLTtape faulty leader situations Protecting Tape Cartridges Storing Tape Cartridges Transporting Tape CartridgesDLT IV Cartridges Using the Write-Protect SwitchWrite-Protect Switch Orange Position Indicator Result Sdlt 320 Cartridge Write-protect switch, SdltUltrium Data Cartridge Write-protect switch, UltriumFront Panel Components Autoloader OperationLEDs Indicator State Operating ConditionMenu Tree Structure Default Front Panel Password Setting PasswordsFront Panel Functionality LogoutInserting a Single Cartridge Using Data CartridgesInserting a cartridge into the mailslot Moving a Single Cartridge Ejecting a Single Cartridge Removing a Magazine Removing a magazine Installing a magazine Installing a MagazineInserting a cartridge Inserting and Removing CartridgesManually removing a magazine Manually Removing a MagazineInside release latch Removing the screws Changing the OrientationRemoving the handle Viewing Status InformationSelect Autoloader Info Autoloader StatusList of messages similar to the following screen appears EDC View Firmware VersionElement status View Element StatusElement status screen View Tape Drive StatusScsi ID View Tape Drive VersionView Ethernet Information Run InventorySet Compression Set Data CompressionUpdate Firmware ConfigurationImport/Export Slot On the Configuration submenu, scroll to I/E Slot Web Administration Home Web AdministrationConfiguration Default PasswordMove Tapes View Status InformationMoving tapes using Web Administration Set to Home Click View Log Run Diagnostic TestsSet the System Time Setting system time Change the Scsi ID Setting the Scsi IDSetting the Control Mode Set the Control ModeSet the Compression Setting the compressionCleaning Tape Set the Cleaning ModeSSL1016 Tape Autoloader Reference Guide 111 Import/Export Slot Set the Import/Export SlotNetworking options Set Ethernet Configurations114 Security option Set Security OptionSet Passwords Get system updates Update the FirmwareAutoloader Operation 118 Configuring the Cleaning Tape Location Tape Drive CleaningStoring the Cleaning Tape Inserting the Cleaning TapeScroll to the slot where you want to store the cleaning tape Ejecting the Cleaning Tape Tape Drive Cleaning MethodsManual Cleaning SSL1016 Tape Autoloader Reference Guide 123 Auto Clean Software Tape Drive Cleaning 126 Before Contacting Technical Support Operational ProblemsFile system Error Messages Understanding Error Messages Error Message Description Suggested Repair 132 Pieces of media fail, contact HP customer support 134 Destination element 136 SSL1016 Tape Autoloader Reference Guide 137 Lists the diagnostic tests Diagnostic TestsClass a Equipment Federal Communications Commission NoticeClass B Equipment ModificationsCables Canadian Notice Avis Canadien Bsmi Notice European Union NoticeJapanese Notice Regulatory Compliance Notices 144 Electrostatic Discharge Grounding Methods Performance Specifications Physical SpecificationsPower Specifications Acoustic and Noise Limits Environmental SpecificationsDescription Specification Safety and RegulatoryRemoving a DCA Configuration and ToolsRemoving the screws on the rear of the chassis Removing the DCA Bottom of DCA Installing the DCA Installing a DCAUpgrading or Replacing the DCA 156 Index Index Scsi Index 160
Related manuals
Manual 8 pages 15.98 Kb