HP SSL1016 manual Error Message Description Suggested Repair

Page 131

			Troubleshooting

.
Table 14: Error Messages

Error Message	Description		Suggested Repair
00 - 25	General software	■	Power cycle the autoloader and run the Health test.
	flags	■	Check HP website for firmware updates.
		■	Check HP website for firmware updates.

26	Message Send ID	■	Check SCSI Bus cables and terminators.
	error	■	Make sure the host bus adapter is installed,
		■	Make sure the host bus adapter is installed,
			detected, and configured properly.
		■ Power cycle autoloader. Repeat checks after power
			cycle.

27	Message bad	■	Check SCSI bus cables and terminators.
		■ Make sure the host bus adapter is installed,
			detected, and configured properly.
		■ Power cycle autoloader. Repeat checks after power
			cycle.

28	Message parameter	■	Check host device driver.
	bad	■	Make sure the software application is supported,
		■	Make sure the software application is supported,
			has the autoloader correctly configured, and has
			the latest patches installed.
		■ Check SCSI bus cables and terminators.
		■ Make sure the host bus adapter is installed,
			detected, and configured properly.
		■ Power cycle autoloader. Repeat checks after power
			cycle.

29	Invalid element	■	Check host device driver.
		■ Make sure the software application is supported,
			has the autoloader correctly configured, and has
			the latest patches installed.
		■ Power cycle autoloader. Repeat checks after power
			cycle.

SSL1016 Tape Autoloader Reference Guide

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Image 131

Contents Hp StorageWorks SSL1016 tape autoloader Page Contents Tape Cartridge Usage Autoloader Operation Tape Drive Cleaning Electrostatic Discharge Contents About this Guide Document Conventions Text SymbolsConventions Equipment Symbols Rack stability protects personal and equipment Rack StabilityHP Authorized Reseller Getting HelpHP Technical Support HP Storage WebsiteAbout this Guide Front View Overview1Function Keys MailslotMagazines Status LEDsOn/Off Button Cooling Fans AC Power PlugRear View Scsi Connection DCA SwitchesEthernet Connection Picker Internal ViewBarcode Reader Supported SoftwareOverview Scsi Bus Requirements PreparationScsi Cable Length AccessoriesScsi Cable and Terminator Requirements Installation Location Rackmounting Required Tools and Hardware for Rackmount InstallationMeasuring with the rack template Installing the optional installation rails Attaching the autoloader support brackets Attaching the front rackmount handles Attaching the U-channel brackets to the rack Attaching the autoloader to the front of the rack Rear U-channel bracket screws Preparation Standalone InstallationRemoving the Autoloader From the Rack Clearance Installing the front standalone bracket coversScsi Connection Attaching the cables Daisy Chaining Power OnConnecting the power cord Verification ConfigurationConfiguration submenu has the following options Scsi ID To set the Scsi ID On the main menu, scroll to Configuration Control Mode Select Change Mode Sequential Mode Operation Autoloader IP Address EthernetPress Enter On the Configuration submenu, scroll to Ethernet Subnet Mask IP Gateway Setting the Subnet MaskSnmp Server Setting the gateway addressTime Server Setting the Snmp server addressTime Setting the time server addressPress Enter On the Configuration submenu, scroll to Time New timezone screen appears Set Security SecuritySelect Security Set PasswordsOn the Security submenu, scroll to Set Password Lost Passwords Installation and Configuration Tape Cartridges Defined Tape Cartridge UsageTable.4 Sdlt 320 Supported Media Inspecting Tape Cartridges Tape Cartridge MaintenanceOpening the cartridge door Checking the Sdlt tape leader DLTtape faulty leader situations Protecting Tape Cartridges Storing Tape Cartridges Transporting Tape CartridgesDLT IV Cartridges Using the Write-Protect SwitchWrite-Protect Switch Orange Position Indicator Result Sdlt 320 Cartridge Write-protect switch, SdltUltrium Data Cartridge Write-protect switch, UltriumFront Panel Components Autoloader OperationLEDs Indicator State Operating ConditionMenu Tree Structure Logout Setting PasswordsDefault Front Panel Password Front Panel FunctionalityInserting a Single Cartridge Using Data CartridgesInserting a cartridge into the mailslot Moving a Single Cartridge Ejecting a Single Cartridge Removing a Magazine Removing a magazine Installing a magazine Installing a MagazineInserting a cartridge Inserting and Removing CartridgesManually removing a magazine Manually Removing a MagazineInside release latch Removing the screws Changing the OrientationRemoving the handle Viewing Status InformationSelect Autoloader Info Autoloader StatusList of messages similar to the following screen appears EDC View Firmware VersionElement status View Element StatusElement status screen View Tape Drive StatusScsi ID View Tape Drive VersionView Ethernet Information Run InventorySet Compression Set Data CompressionImport/Export Slot Update FirmwareConfiguration On the Configuration submenu, scroll to I/E Slot Web Administration Home Web AdministrationConfiguration Default PasswordMove Tapes View Status InformationMoving tapes using Web Administration Set to Home Click View Log Run Diagnostic TestsSet the System Time Setting system time Change the Scsi ID Setting the Scsi IDSetting the Control Mode Set the Control ModeSet the Compression Setting the compressionCleaning Tape Set the Cleaning ModeSSL1016 Tape Autoloader Reference Guide 111 Import/Export Slot Set the Import/Export SlotNetworking options Set Ethernet Configurations114 Security option Set Security OptionSet Passwords Get system updates Update the FirmwareAutoloader Operation 118 Configuring the Cleaning Tape Location Tape Drive CleaningStoring the Cleaning Tape Inserting the Cleaning TapeScroll to the slot where you want to store the cleaning tape Manual Cleaning Ejecting the Cleaning TapeTape Drive Cleaning Methods SSL1016 Tape Autoloader Reference Guide 123 Auto Clean Software Tape Drive Cleaning 126 Before Contacting Technical Support Operational ProblemsFile system Error Messages Understanding Error Messages Error Message Description Suggested Repair 132 Pieces of media fail, contact HP customer support 134 Destination element 136 SSL1016 Tape Autoloader Reference Guide 137 Lists the diagnostic tests Diagnostic TestsClass a Equipment Federal Communications Commission NoticeCables Class B EquipmentModifications Canadian Notice Avis Canadien Bsmi Notice European Union NoticeJapanese Notice Regulatory Compliance Notices 144 Electrostatic Discharge Grounding Methods Performance Specifications Physical SpecificationsPower Specifications Acoustic and Noise Limits Environmental SpecificationsDescription Specification Safety and RegulatoryRemoving a DCA Configuration and ToolsRemoving the screws on the rear of the chassis Removing the DCA Bottom of DCA Installing the DCA Installing a DCAUpgrading or Replacing the DCA 156 Index Index Scsi Index 160

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