HP SSL1016 manual Destination element

			Troubleshooting
Table 14: Error Messages
Error Message	Description		Suggested Repair
A8	Destination element	■	Verify the expected destination really does not have
	full		a cartridge.
		■ If destination is a magazine, install and remove a
			cartridge from the selected slot and try again. If
			error continues, replace the magazine.
		■ If destination is the tape drive verify the tape drive
			does not have a cartridge.
		■ If a cartridge is in the mailslot opening, remove it
			and verify that the mailslot door is closed.
		■ Power cycle the autoloader.
		■ Set the autoloader to Home using Web
			Administration, Command page.
		■ Run the Health test.
		■ If error continues, contact HP customer support.
A9	Picker full	■	Look in the front of the autoloader and confirm the
			picker is full.
		■ Power cycle the autoloader.
		■ Run the Health test.
		■ Set the autoloader to Home using Web
			Administration, Command page.
		■ Contact HP customer support if the problem
			continues and prevents normal operations.
AA	Picker cartridge	■	Perform picker test.
	sensor error	■	Perform the Health test.
		■ If problem prevents the test from running, contact
			HP customer support.
AB	Drive path sensor	■	Run the Health test.
	error	■	Power cycle the autoloader.
AC	Mail slot door sensor	■	Insert a cartridge into the autoloader via the mail
	error		slot.
		■ Power cycle the autoloader.

SSL1016 Tape Autoloader Reference Guide 135