HP manual Troubleshooting access to array-based HP P6000 Command View, Failed transceiver

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Failed transceiver

When a transceiver (or Gigabit Interface Converter (GBIC)) fails, the Disk Enclosure Properties window displays the following information:

•On the Power tab, the operational state displays Good.

•On the Cooling tab, the status of the sensors displays OK.

•On the I/O-Comm tab, the operational state of the I/O modules displays Bad or Not Installed.

See the user guide for your controller to view the event log entries for this entity.

Failed I/O module

When an I/O module fails, the Disk Enclosure Properties window displays the following information:

•On the Power tab, the operational state displays Good.

•On the Cooling tab, the status of the sensors displays OK.

•On the I/O-Comm tab, the operational state of the I/O modules displays Not Installed or Failed.

See the user guide for your controller to view the event log entries for this entity.

Failed blower power supply

When a blower power supply fails, the Disk Enclosure Properties window displays the following information:

•On the Power tab, the operational state of a power supply displays Unknown.

•On the Cooling tab, the operational state of a blower displays Unknown and the status of the power supply temperature sensor displays Not Available.

See the user guide for your controller to view the event log entries for this entity.

Troubleshooting access to array-based HP P6000 Command View

Problem

The logon to array-based HP P6000 Command View indicates Access Denied.

Explanation / Resolution

The HP P6000 Command View client filter in the HP P6000 Control Panel is enabled and access has been denied.

Troubleshooting access to array-based HP P6000 Command View 67

Image 67

Contents Abstract HP P6000 Command View User GuideSee Internet Protocol support Contents Monitoring storage system events Configuring HP P6000 Command View advanced tasksTroubleshooting HP P6000 Command View Maintaining and managing HP P6000/EVA storage systemsComponents HP array event code formats and descriptions Support and other resourcesGlossary 100 Index 103 Overview HP P6000 Command View software suitePrerequisites Server-based and array-based management HP P6000 Command View featuresServer-based configuration HP Management Integration Framework Array-based configurationUser interface Hardware-SeeHardware Storage systems point of viewSettings point of view Settings point of viewBrowsing to array-based HP P6000 Command View Accessing HP P6000 Command ViewBrowsing to server-based HP P6000 Command View Running server-based HP P6000 Command View from the desktopIP address formats Internet Protocol supportPassword protection for storage systems Managing security and passwordsServer-based HP P6000 Command View security groups Array-based HP P6000 Command View security groupsPassword formats Enabling management of a password-protected storage systemConsiderations Setting a password for HP EVA storage systems Disabling management of a password-protected storage systemSingle sign-on from HP Systems Insight Manager Disabling management of a password-protected storage systemManaging security and passwords Instant-on licenses Licensing HP P6000/EVA storage systemsLicenses to use and license keys License typesFcip licenses Model upgrade licensingModel upgrade support Data migration licensesEntering license keys Configuring email to receive LTUsActivating an instant-on license Retrieving licensesValidating the license Importing licensesAdding an LTU Displaying temporary license expiration date Deleting incorrectly entered license keysDisk groups Provisioning storageWorking with disk groups Disk group types Disk typesGeneral guidelines Disk group capacity Disk group occupancy and occupancy alarm levelNumber of physical disks in a group Redundancy Vraid levels Virtual disks Working with virtual disks in HP P6000 Command ViewVirtual disks Hosts Working with hosts in HP P6000 Command ViewThin provisioning PresentationOnline virtual disk migration Mirrorclone migrationThin provisioned disk HP P6000 Business Copy software Replicating storageSnapclones Monitoring snapshot space SnapshotsSnapshot types Snapshot guidelinesMirrorclone guidelines MirrorclonesFractured mirrorclone guidelines Synchronized mirrorclone guidelinesMirrorclone states ContainersOptimizing snap creation Using containers preallocationOptimizing replication performance Planning for host I/O workloadsMinimizing the number of snapshots Minimizing snapclone workloadsMinimizing simultaneous replication operations Working with DR groups in HP P6000 Command View HP P6000 Continuous Access softwareDR groups Data replication protocol options Creating DR groupsReplicating storage Initializing storage systems Maintaining and managing HP P6000/EVA storage systemsUSER-INITIATED Service Mode Active on this Storage System User-initiated service modeStarting the storage system Uninitializing storage systemsShutting down the storage system HSV210A controller rear view Hardware Working with hardware in HP P6000 Command ViewVerifying hardware status Remote service testStorage system identity information Updating HP controller software Using multiple management servers to manage arraysConfiguring iSCSI devices Management server event log Monitoring storage system eventsEvents overview Email notificationController termination event log Viewing eventsConfiguring host notification Configuring event notificationViewing additional information Applying a customized host notification list Filtering events by severityRetrieving the parse file Applying a customized event configuration fileSelecting individual events Retrieving the Management Information Base Sending the event file Setting user interface options Configuring HP P6000 Command View advanced tasksCreating page footer messages Setting a remote location for audit logs Setting audit logging optionsChanging the login credentials array-based management Changing port and timeout parametersHttps//managementmoduleIPaddress2373 Running HP P6000 Command View in a multi-homed environmentOptimizing performance Troubleshooting HP P6000 Command ViewRestarting the HP P6000 Command View service Using the right-click menuNavigation pane lists duplicate arrays Failed entities reported on the disk enclosure Error messages in the user interfaceFailed communication link to iSCSI devices Failed connection warning for empty controller host portsFailed I/O module Troubleshooting access to array-based HP P6000 Command ViewFailed blower power supply Failed transceiverIPFilter page incorrectly displays IPv6 address Unexpected behavior when using older Windows HBA driverStorage system connection down error message Virtual disk sizes displayed incorrectlyWebes 5.5 receiving events inconsistently Version numbers differ\Program Files\Hewlett-Packard\EVA Performance Monitor ComponentsHP P6000 Performance Data Collector valid objecttype values Displaying historical state changes and performance dataHP P6000 Performance Data Collector objectid values Configuring the HP P6000 Command View serverDisplaying HP P6000 Command View access credentials Configuration file for performance and state data loggingLogging configuration file Configuring HP P6000 Performance Data CollectorEvents and logs Connecting to HP P6000 Performance Data Collector remotely Configuration recommendationsSSL protocol Prohibited commandsAdding friendly names Using friendly namesBackward compatibility Creating the friendly names host fileAdding friendly names manually Mapping worldwide names to friendly namesUsing short names Refreshing data Using the command line interfaceViewing arrays Specifying the outputSpecifying data output in multiple files Filtering dataHP P6000 Performance Data Collector commands CommandsLuns HP P6000 Performance Data Collector command modifiers Command modifiersNots Using the graphical user interfacePage Data filtering Configure filteringObjects and counters HP EVA storage controller HP EVA storage arrayHP EVA virtual disk HP EVA virtual disk group HP EVA host port statistics HP EVA host connectionHP EVA physical disk group HP EVA physical diskHP EVA DR tunnels HP EVA DR Group Information Contacting HP Support and other resourcesRelated information Websites Typographical conventionsDocument conventions Software component IDs HP array event code formats and descriptionsEvent code format Event code types and descriptionsEvent information packet EIP types Corrective action codesHP array event information packet EIP types HP array coupled crash control codes Coupled crash control codesHP array dump/restart control codes Dump/restart control codesEVA GlossarySAN See also virtual disk CLI IndexIndex 105

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