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Troubleshooting the HP Jetdirect Print Server
Introduction
This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server.
A flowchart guides you to the correct procedures for troubleshooting the following:
●Printer problems
●HP Jetdirect hardware installation and connection problems
●Network related problems
This chapter also helps you to understand your HP Jetdirect print server configuration page.
To troubleshoot your HP Jetdirect print server, you may need the following items:
●Your printer’s user guide
●Your printer's getting started guide
●The installation manuals for your print server
●The diagnostics tools and utilities provided with your network software (such as the PCONSOLE or NWADMIN utility provided with Novell NetWare software, or the ping command provided with UNIX systems)
●A printer configuration page
Note | Frequently asked questions about installing and |
| configuring HP Jetdirect print servers can be found |
| at HP online support at |
| http://www.hp.com/support/net_printing. |
|
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58 Troubleshooting the HP Jetdirect Print Server
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