HP 510x Print Server manual Frames are using the same network

Page 64

Understanding the Ethernet

Configuration Pages (External Print

Servers)

This section describes the Ethernet/802.3 configuration page for HP Jetdirect external print servers.

The networking section of each configuration page is divided into sections. The item numbers in the following table correspond to the callouts in Figures 6.2 and 6.3.

Table 6.1 External Print Server (1 of 2) Configuration Pages

Item

Description

Troubleshooting Information

 

 

 

1

HP Jetdirect product

Firmware revision number, type of

 

information (Table 7.1)

network (Ethernet), LAN hardware

 

 

address, port selection type, active

 

 

ports (three-port print servers), speed,

 

 

and manufacturing identification

 

 

number.

 

 

 

2

HP Jetdirect print server

Lists error conditions or Ready.

 

status information

 

 

(Table 7.2)

 

 

 

 

3

Network statistics

Packets received, framing errors,

 

(Table 7.3)

transmit collisions, and other network

 

 

statistics.

 

 

 

4

Novell NetWare status

Novell NetWare frame types received.

 

information (Table 7.4)

May indicate if the print server is locking

 

 

onto the wrong frame type, that multiple

 

 

frames are using the same network

 

 

number, and more.

 

 

 

5

DLC/LLC configuration

Status for the DLC/LLC protocol.

 

messages (Table 7.5)

 

 

 

 

6

TCP/IP status

TCP/IP status, IP address, BOOTP

 

information (Table 7.6)

server, and other configuration

 

 

information.

 

 

 

64 Troubleshooting the HP Jetdirect Print Server

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Contents HP Jetdirect Print Server Page Administrator’s Guide HP Jetdirect Print Servers 300X/510X Trademark Credits Table of Contents Troubleshooting the HP Jetdirect Print Server HP Jetdirect Configuration Page MessagesUsing the Embedded Web Server TCP/IP OverviewIntroducing the HP Jetdirect Print Server Introduction Supported Print ServersSupport Materials Software, Driver, and Flash Image UpgradesSupported Networks HP Software Solutions Summary Software Solutions Table TCP/IP Software SolutionsHP-UX HP Jetdirect Printer Installer for UnixInstalling HP Web Jetadmin HP Web JetadminSystem Requirements Removing HP Web Jetadmin Software Configuring and Modifying a DeviceVerifying Installation and Providing Access Internet Printer Connection Software Windows 2000/XP/ServerFeatures Supported Proxies Supported BrowsersWindows TCP/IP Configuration Introduction Linux and Unix systems For more information Using BOOTP/TFTP Why Use BOOTP/TFTPSystems That Use Network Information Service NIS Configuring the Bootp ServerBootp broadcast packets may not be Properly configuredTags in the bootptab file 1 Bootptab File EntriesNodename Tags in the bootptab file 2 Tftp Configuration File EntriesT144 TCP/IP Configuration Tftp Configuration File Parameters 1 Ews-configTftp Configuration File Parameters 2 Using Dhcp Tftp Configuration File Parameters 3Unix Systems Windows SystemsWindows 2000 Server/Server TCP/IP Configuration Enabling or Disabling Dhcp Using Rarp Using the arp and ping Commands Unix Using Telnet TCP/IP Configuration Telnet Configuration Parameter Examples Telnet Configuration Parameter Examples 1 192.168.10.1Telnet Configuration Parameter Examples 2 Banner0Using the Embedded Web Server Using Telnet to Erase the Existing IP AddressMoving to Another Network Configuring for LPD Printing Introduction About LPDRequirements for Configuring LPD LPD Programs and Protocols Program Name Purpose of ProgramLPD Setup Overview Setting Up IP ParametersSetting Up Print Queues Supported Queue NamesPrinting a Test File LPD on Unix Systems Configuring Print Queues for BSD-based SystemsExample Example Configuring Print Queues Using SAM HP-UX systems For HP-UX systems, substitute lp -dfor lpr -P Installing TCP/IP Software LPD on Windows 2000/Server 2003 SystemsConfiguring for LPD Printing Select and enable Other Network File and Print Services Add LPR compatible printer windowVerifying the Configuration Printing from Windows ClientsFTP Printing Introduction RequirementsUsing FTP Printing Print FilesFTP Connections Control ConnectionFTP Login Ending the FTP SessionUser Commands for HP Jetdirect FTP Server Description CommandsCtrl-C Example of an FTP Session This is an example of a typical FTP printing sessionTroubleshooting the HP Jetdirect Print Server Introduction Resetting to Factory Defaults HP Jetdirect External Print ServersGeneral Troubleshooting Troubleshooting Chart Assessing the ProblemProcedure 1 Verifying that the Printer is On and Online Procedure 2 Printing an HP Jetdirect ConfigurationProcedure 3 Resolving Printer Display Error Messages Telnet IP address port Frames are using the same network Ethernet Configuration External Single Port Print Servers Troubleshooting the HP Jetdirect Print Server HP Jetdirect Configuration Page Messages Introduction Ethernet configuration pagesHP Jetdirect Product Information General HP Jetdirect Messages 1 General HP Jetdirect Messages 2 General HP Jetdirect Messages 3 General HP Jetdirect Messages 4 General HP Jetdirect Messages 5 General HP Jetdirect Messages 6 General HP Jetdirect Messages 7 General HP Jetdirect Messages 8 General HP Jetdirect Messages 9 General HP Jetdirect Messages 10 Network Statistics Novell NetWare Configuration Messages 1 IPX/SPX StatusMode Source RoutingNovell NetWare Configuration Messages 2 DLC/LLC Configuration MessagesTCP/IP Configuration Messages 1 TCP/IP Configuration Messages 2 Apple EtherTalk Configuration Messages 1Apple EtherTalk Configuration Messages 2 Snmp MessagesSnmp SET Cmty NameInternet Protocol IP TCP/IP Overview IntroductionTransmission Control Protocol TCP User Datagram Protocol UDP IP AddressIP Address Network Portion IP Address Host Portion IP Address Structure and Class88 TCP/IP Overview Configuring IP Addresses Dynamic Host Configuration Protocol DhcpSubnets Subnet MaskDefault Gateway GatewaysUsing the Embedded Web Server Introduction Figure B.1 Embedded Web ServerCompatible Web Browsers Supported HP Web Jetadmin VersionBrowser Exceptions Viewing the Embedded Web Server Figure B.2 Entering the IP AddressSpecial Features Operating NotesConfiguration Error IndexIndex Network Frame Type Rcvd OUT of Buffers Overflow Error Tftp Progress Local Error Remote Error 76 Retries Exceeded Page Enww