HP Book 800CT manual Post Display Codes, Message Possible Cause

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Display Codes

There are a number of Power On Self Test (POST) tests that are performed after the Beep Code tests. Failure of one or more of these tests will result in a displayed failure code (such as

03044). It is extremely important not to interpret a failure code immediately as a hardware failure. The failure should be confirmed with a clean boot. A clean boot is defined as pressing the reset button after removing all accessories (including additional memory, floppy drive, modems, PC cards, and printers) and providing a reliable power source. Note, make sure the display is adjusted to be visible.

The following tables lists common PC error messages. Not all of these messages will appear on every model of the OmniBook 800.

Table 3 - POST Display Codes

Message

Possible Cause

CLOCK NOT TICKING CORRECTLY

The real time clock is not ticking.

COLOR/MONO SWITCH INCORRECT

The COLOR/MONO switch on the system

 

board is incorrect for the installed

 

hardware.

CMOS CHECKSUM INVALID - RUN SCU

CMOS RAM information has been

 

corrupted and needs to be reinitialized via

 

the System Configuration Utility.

CMOS FAILURE - RUN SCU

CMOS RAM has lost power and needs to

 

be reinitialized via the System

 

Configuration Utility.

FLOPPY CONTROLLER FAILED

The floppy controller failed to respond to

 

the reset command. Power down the

 

system and check all appropriate

 

connections. It the floppy controller

 

continues to fail, you may need to replace

 

it.

FLOPPY DISK TRACK 0 FAILED

The floppy drive cannot read track 0 of

 

the floppy disk in the drive. Try another

 

diskette. If the problem persists, you may

 

need to replace the floppy drive.

FLOPPY INFORMATION INVALID - RUN SCU

The drive parameters stored in CMOS do

 

not match the floppy drives detected in

 

the system.

HARD DISK CONTROLLER ERROR

The hard disk controller failed to respond

 

to the reset command. Possible

 

solutions: 1) Check the drive parameters.

 

2) Power down the system and check all

 

appropriate connections. If the problem

 

persists, you may need to replace the

 

hard disk controller.

HARDWARE INFO DOES NOT MATCH VIDEO

The video adapter type specified in

CARD - RUN SCU

CMOS RAM does not match the installed

 

hardware.

KEYBOARD CONTROLLER FAILURE

The keyboard failed the self-test

 

command. Check to see if the keyboard

 

controller is properly installed. If the

 

problem continues, replace the controller.

5

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Contents HP OmniBook 800CS/CT Page Table of Contents Hard Disk Drive Floppy Disk Drive CD-ROM Drive List of Figures OmniBook 800 External FeaturesList of Tables Diagnostic Commands for Toggling SettingsResource Number/Address Comments IntroductionPage Part Product Overview 1MB RAM Feature OmniBook 800 with MMX F1360 F1171 F1175What’s New OmniBook 800 External Features Product FeaturesProduct at a Glance Exploded DiagramNumber Part Number Replaceable Parts Identification2MB 1MB Product ComparisonsHP OmniBook With MMX Technology Dram ∙ RAMIDE ∙ PC ID PcmciaBattery and accessories On battery Accessories Page Page Page Part Troubleshooting Post Beep Codes Power-On Self-TestBeep Codes Message Possible Cause Display CodesPost Display Codes Faulty DMA page Registers No Bootable Floppy Drive 0 InstalledNo Interrupts from Timer DMA Controller FaultyMain diagnostic screen OmniBook DiagnosticsRunning the diagnostics program Main Diagnostic Screen Running selected tests Alternative methods for running tests Special test hardware requirementsSerial Loop Back Connector Loop Back ConnectorsSyCard Solder Bridges Pcmcia Type III extender cardSwitch Description Command line optionsDiagnotic Command Line Options Command Description User interface commandsCommands for test selection Diagnostic Test Selection CommandsMouse switch Key Action Commands for toggling test settingsDiagnostic Commands for Toggling Settings Diagnostic Hidden Commands Diagnostic Test Parameters Commands for setting test parametersRAM, motherboard Details on using the diagnostic testsCache Upper PC Card RAM, plugIRQ controller TimersLower PC Card Real time clockHard disk BatterySerial port Printer portKeyboard Text mode mouse testLeft OUTTOP BOTMouse Test Screen text mode Graphic mode mouse sine test Mouse Test Screen graphics mode Graphic draw screen mouse test selected Text mouse and graphic sine mouse tests selectedScsi Hard disk AudioDisplay Docked deviceDock Eeprom Dock keyboardDescription of DMI Contents of the DMI PackageDesktop Management Interface DMI MIF LANCD-ROM Using the DMI Interface Installing the DMI Package from WindowsUninstalling the DMI Package from Windows SCU Main Screen Setup and ConfigurationDate and Time… System Menu SettingsBoot Devices… System Menu ScreenStatus Panel Settings… Passwords…Enable Cache Status Panel EnablePC ID Password ConfigurationSystem Password Matrix Input/Output Menu Screen Video Stretched Enabled IrDA IRExternal Devices… Audio Port…IRQ7, IRQ9 Power Menu ScreenPort Activity IRQ3, IRQ4, IRQ5Settings Default Menu ScreenDefault Menu Settings Factory DefaultExit Menu Screen OmniBook Components Troubleshooting TipsOmniBook Troubleshooting Tips Symptom Call Center Repair CenterComputer won’t turn On/won’t boot Power/batteryLockup/computer freezes Miscellaneous Computer noisy but workingSymptom Call Center Repair Center Trouble Possible Causes Solutions CD ROM Drive TroubleshootingBios CD-ROM Troubleshooting TipsIf an external PS/2 mouse or keyboard doesn’t work Resolving Docking Station Operating ProblemsIf network connections don’t work Resolving OmniBook Docking ProblemsIf a network-enabled system locks up when rebooting If your docking password isn’t acceptedPage Part Hardware Repair Required Equipment BatteryRemoval Procedure 16-MB Memory Modules MemoryRemoving the Memory Module Replacement Procedure Hard Drive Screws Hard Disk DriveDischarge Folding the Keyboard OpenHard Drive Removal Replacement Procedure Inserting the Hard Drive IBM and Toshiba Hard Drive Breather Holes respectively Hard Disk Drive Breather HolesMouse Removing the Mouse Replacement ProcedureSmall Parts Battery LatchKeyboard Screws KeyboardUnder the keyboard Securely into the zero insertion force connectorsBottom Case Screws and Rubber Feet DisplayKeyboard Support Plate Screws F1360 only F1171 F1175Display Flex Cables Top Case and Display Removal Intel Inside Sticker Placement CPU ConnectorHeat Transfer Disk and Keyboard Support Insulator Heat Transfer DiskPage Overriding an Incorrect Electronic Serial Number Logic PCA BoardElectronic Serial Number Programming the Electronic Serial NumberLogic PCA Removal Grommet and Bushing Placement Paw Active Removal Paw ActiveOther Components and Accessories Page Page Appendices Floppy Disk Drive Appendix a Technical SpecificationsMass Storage Specifications Hard Disk DriveInch Floppy Drive Floppy Disk Drive SpecificationsCD-ROM Drive Specifications CD-ROM DriveInterrupts for F1360 System ResourcesSystem Interrupts IRQs Interrupts for F1171 F1175Memory Map for F1171 F1175 DMA ChannelsMemory Map DMA Channels for F1171 F1175, and F1360O Addresses for F1360 AddressesO Address for F1171 F1175 FfffAppendix B Hewlett-Packard Password Removal Policy Page Appendix C Hewlett-Packard TFT Display Quality Statement OmniBook F1360 Bios Checksums Appendix D OmniBook Diagnostics Bios ChecksumsOmniBook F1171 F1175 Bios Checksums Altera Boot Total SUMFail C-F=XXXX#YYYY Appendix E OmniBook Diagnostics Error MessagesBios flash roms Hewlett-Packard supplied test messagesDisk Drives Scsi HD / internal HD / Floppy Scsi loopback test Co-CPU test responses Watergate Software supplied test messagesCPU test responses VGA test responses Memory test responsesCache test responses Keyboard test responses Timer chip test responsesCmos RAM test responses Sound test responsesHD test responses COM test responsesIRQ test resonses DMA test responsesCD ROM test responses F1175 Appendix F Part NumbersF1171 F1360 SVC Kybrd Topcase External BatteryLI-ION Battery CD-ROM Power CableSetup Guide E,D,S,F,N OB LightweightSetup Guide English Setup Guide E,G,F,S,ISpanish FrenchItalian GermanPage HP Part Number F1360-90049