HP Book 800CT manual Logic PCA Board, Programming the Electronic Serial Number

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Logic PCA Board

(HP Authorized Service Providers Only)

Electronic Serial Number

The OmniBook 800 (F1360 only) is shipped with an electronic serial number programmed in EEPROM on the Logic PCA Board. This built-in serial number will help MIS managers in tracking assets and software configuration. Serial numbers can also be used for security and in tracking lost or stolen notebooks. The Desktop Management Interface (DMI) TopTools application shipped with the OmniBook can be used to read the serial number locally and across a network.

Programming the Electronic Serial Number

All replacement Logic PCA Boards will arrive with a temporary serial number programmed in EEPROM. The following procedure provides the steps necessary to reprogram the electronic serial number.

1.After installation of the replacement Logic PCA Board and upon reboot, the OmniBook will halt with this prompt:

INVALID ELECTRONIC SERIAL NUMBER PRESS ANY KEY TO CONTINUE

2.After a key is pressed, the OmniBook will continue a normal boot process. The HP Authorized Service Provider must program a valid serial number before the OmniBook can be shipped to the customer.

3.Run the ESN.EXE program located in the c:\omnibook\diag directory.

4.The ESN program will prompt for a valid serial number.

5.Enter the serial number located on the bottom of the OmniBook. The ESN program will burn the serial number into EEPROM.

Overriding an Incorrect Electronic Serial Number

If an incorrect serial number is inadvertently burned into EEPROM, it can be corrected. Perform the following steps:

1.Run the ESN.EXE program located in the c:\omnibook\diag directory.

2.The ESN program will prompt to confirm that the serial number is incorrect. It will then generate a five (5) digit number key.

3.The HP Authorized Service Provider must contact Hewlett-Packard Technical Support at this point.

4.HP Technical Support will ask for a CZ authorization number and the five (5) digit number (from step 2).

5.HP Technical Support will provide a validation key to the HP Authorized Service Provider.

6.Enter the validation key. This will reset the electronic serial number with a temporary number.

7.Follow the above steps in Programming the Electronic Serial Number to enter the correct serial number.

Note, updating the BIOS on the OmniBook will not affect the electronic serial number.

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Contents HP OmniBook 800CS/CT Page Table of Contents Hard Disk Drive Floppy Disk Drive CD-ROM Drive OmniBook 800 External Features List of FiguresDiagnostic Commands for Toggling Settings List of TablesIntroduction Resource Number/Address CommentsPage Part Product Overview What’s New Feature OmniBook 800 with MMX F1360 F1171 F11751MB RAM Product Features OmniBook 800 External FeaturesExploded Diagram Product at a GlanceParts Identification Number Part Number ReplaceableHP OmniBook With MMX Technology Product Comparisons2MB 1MB IDE ∙ RAMDram Pcmcia ∙ PC IDBattery and accessories On battery Accessories Page Page Page Part Troubleshooting Beep Codes Power-On Self-TestPost Beep Codes Post Display Codes Display CodesMessage Possible Cause No Bootable Floppy Drive 0 Installed No Interrupts from TimerDMA Controller Faulty Faulty DMA page RegistersRunning the diagnostics program OmniBook DiagnosticsMain diagnostic screen Main Diagnostic Screen Running selected tests Special test hardware requirements Alternative methods for running testsLoop Back Connectors Serial Loop Back ConnectorPcmcia Type III extender card SyCard Solder BridgesDiagnotic Command Line Options Command line optionsSwitch Description User interface commands Commands for test selectionDiagnostic Test Selection Commands Command DescriptionDiagnostic Commands for Toggling Settings Commands for toggling test settingsMouse switch Key Action Diagnostic Hidden Commands Commands for setting test parameters Diagnostic Test ParametersCache Details on using the diagnostic testsRAM, motherboard RAM, plug Upper PC CardTimers Lower PC CardReal time clock IRQ controllerBattery Serial portPrinter port Hard diskText mode mouse test KeyboardOUT TOPBOT LeftMouse Test Screen text mode Graphic mode mouse sine test Mouse Test Screen graphics mode Text mouse and graphic sine mouse tests selected Graphic draw screen mouse test selectedAudio DisplayDocked device Scsi Hard diskDock keyboard Dock EepromDesktop Management Interface DMI Contents of the DMI PackageDescription of DMI CD-ROM LANMIF Uninstalling the DMI Package from Windows Installing the DMI Package from WindowsUsing the DMI Interface Setup and Configuration SCU Main ScreenSystem Menu Settings Boot Devices…System Menu Screen Date and Time…Passwords… Enable CacheStatus Panel Enable Status Panel Settings…System Password Matrix Password ConfigurationPC ID Input/Output Menu Screen Enabled IrDA IR External Devices…Audio Port… Video StretchedPower Menu Screen Port ActivityIRQ3, IRQ4, IRQ5 IRQ7, IRQ9Default Menu Screen Default Menu SettingsFactory Default SettingsExit Menu Screen Troubleshooting Tips OmniBook Troubleshooting TipsSymptom Call Center Repair Center OmniBook ComponentsPower/battery Computer won’t turn On/won’t bootLockup/computer freezes Computer noisy but working MiscellaneousSymptom Call Center Repair Center CD ROM Drive Troubleshooting BiosCD-ROM Troubleshooting Tips Trouble Possible Causes SolutionsResolving Docking Station Operating Problems If an external PS/2 mouse or keyboard doesn’t workResolving OmniBook Docking Problems If a network-enabled system locks up when rebootingIf your docking password isn’t accepted If network connections don’t workPage Part Hardware Repair Removal Procedure BatteryRequired Equipment Memory 16-MB Memory ModulesRemoving the Memory Module Replacement Procedure Hard Disk Drive Hard Drive ScrewsFolding the Keyboard Open DischargeHard Drive Removal Replacement Procedure Inserting the Hard Drive Hard Disk Drive Breather Holes IBM and Toshiba Hard Drive Breather Holes respectivelyRemoving the Mouse Replacement Procedure MouseBattery Latch Small PartsKeyboard Keyboard ScrewsSecurely into the zero insertion force connectors Under the keyboardDisplay Bottom Case Screws and Rubber FeetF1360 only F1171 F1175 Keyboard Support Plate ScrewsDisplay Flex Cables Top Case and Display Removal Intel Inside Sticker Placement Connector CPUHeat Transfer Disk Heat Transfer Disk and Keyboard Support InsulatorPage Logic PCA Board Electronic Serial NumberProgramming the Electronic Serial Number Overriding an Incorrect Electronic Serial NumberLogic PCA Removal Grommet and Bushing Placement Paw Active Paw Active RemovalOther Components and Accessories Page Page Appendices Appendix a Technical Specifications Mass Storage SpecificationsHard Disk Drive Floppy Disk DriveFloppy Disk Drive Specifications CD-ROM Drive SpecificationsCD-ROM Drive Inch Floppy DriveSystem Resources System Interrupts IRQsInterrupts for F1171 F1175 Interrupts for F1360DMA Channels Memory MapDMA Channels for F1171 F1175, and F1360 Memory Map for F1171 F1175Addresses O Address for F1171 F1175Ffff O Addresses for F1360Appendix B Hewlett-Packard Password Removal Policy Page Appendix C Hewlett-Packard TFT Display Quality Statement Appendix D OmniBook Diagnostics Bios Checksums OmniBook F1171 F1175 Bios ChecksumsAltera Boot Total SUM OmniBook F1360 Bios ChecksumsAppendix E OmniBook Diagnostics Error Messages Bios flash romsHewlett-Packard supplied test messages Fail C-F=XXXX#YYYYDisk Drives Scsi HD / internal HD / Floppy Scsi loopback test CPU test responses Watergate Software supplied test messagesCo-CPU test responses Cache test responses Memory test responsesVGA test responses Timer chip test responses Cmos RAM test responsesSound test responses Keyboard test responsesCOM test responses IRQ test resonsesDMA test responses HD test responsesCD ROM test responses F1171 F1360 Appendix F Part NumbersF1175 External Battery LI-ION BatteryCD-ROM Power Cable SVC Kybrd TopcaseOB Lightweight Setup Guide EnglishSetup Guide E,G,F,S,I Setup Guide E,D,S,F,NFrench ItalianGerman SpanishPage HP Part Number F1360-90049