HP Book 800CT manual Introduction, Resource Number/Address Comments

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Introduction

This document provides reference information for the HP OmniBook 800. It is intended to be used by HP-qualified service personnel to help with the installation, servicing, and repair of these HP OmniBook PCs.

It is a self-paced guide designed to train you to install, configure, and repair the OmniBook Notebook PC. You can follow it without having any equipment available.

The following table lists additional sources where supplementary information can be obtained:

Resource	Number/Address	Comments
HP External Web	http://hpcc998.external.hp.com/mcd/	No usage restriction
HP-MCD Internal Web	http://webmcd.cv.hp.com	Restricted to HP internet
		access only
HP MCD Service	svc-eng_mcd@om.cv.hp.com	Email address for service
Engineer		related questions and
		issues

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Contents HP OmniBook 800CS/CT Page Table of Contents Hard Disk Drive Floppy Disk Drive CD-ROM Drive List of Figures OmniBook 800 External FeaturesList of Tables Diagnostic Commands for Toggling SettingsResource Number/Address Comments IntroductionPage Part Product Overview What’s New Feature OmniBook 800 with MMX F1360 F1171 F11751MB RAM OmniBook 800 External Features Product FeaturesProduct at a Glance Exploded DiagramNumber Part Number Replaceable Parts IdentificationHP OmniBook With MMX Technology Product Comparisons2MB 1MB IDE ∙ RAMDram ∙ PC ID PcmciaBattery and accessories On battery Accessories Page Page Page Part Troubleshooting Beep Codes Power-On Self-TestPost Beep Codes Post Display Codes Display CodesMessage Possible Cause Faulty DMA page Registers No Bootable Floppy Drive 0 InstalledNo Interrupts from Timer DMA Controller FaultyRunning the diagnostics program OmniBook DiagnosticsMain diagnostic screen Main Diagnostic Screen Running selected tests Alternative methods for running tests Special test hardware requirementsSerial Loop Back Connector Loop Back ConnectorsSyCard Solder Bridges Pcmcia Type III extender cardDiagnotic Command Line Options Command line optionsSwitch Description Command Description User interface commandsCommands for test selection Diagnostic Test Selection CommandsDiagnostic Commands for Toggling Settings Commands for toggling test settingsMouse switch Key Action Diagnostic Hidden Commands Diagnostic Test Parameters Commands for setting test parametersCache Details on using the diagnostic testsRAM, motherboard Upper PC Card RAM, plugIRQ controller TimersLower PC Card Real time clockHard disk BatterySerial port Printer portKeyboard Text mode mouse testLeft OUTTOP BOTMouse Test Screen text mode Graphic mode mouse sine test Mouse Test Screen graphics mode Graphic draw screen mouse test selected Text mouse and graphic sine mouse tests selectedScsi Hard disk AudioDisplay Docked deviceDock Eeprom Dock keyboardDesktop Management Interface DMI Contents of the DMI PackageDescription of DMI CD-ROM LANMIF Uninstalling the DMI Package from Windows Installing the DMI Package from WindowsUsing the DMI Interface SCU Main Screen Setup and ConfigurationDate and Time… System Menu SettingsBoot Devices… System Menu ScreenStatus Panel Settings… Passwords…Enable Cache Status Panel EnableSystem Password Matrix Password ConfigurationPC ID Input/Output Menu Screen Video Stretched Enabled IrDA IRExternal Devices… Audio Port…IRQ7, IRQ9 Power Menu ScreenPort Activity IRQ3, IRQ4, IRQ5Settings Default Menu ScreenDefault Menu Settings Factory DefaultExit Menu Screen OmniBook Components Troubleshooting TipsOmniBook Troubleshooting Tips Symptom Call Center Repair CenterComputer won’t turn On/won’t boot Power/batteryLockup/computer freezes Miscellaneous Computer noisy but workingSymptom Call Center Repair Center Trouble Possible Causes Solutions CD ROM Drive TroubleshootingBios CD-ROM Troubleshooting TipsIf an external PS/2 mouse or keyboard doesn’t work Resolving Docking Station Operating ProblemsIf network connections don’t work Resolving OmniBook Docking ProblemsIf a network-enabled system locks up when rebooting If your docking password isn’t acceptedPage Part Hardware Repair Removal Procedure BatteryRequired Equipment 16-MB Memory Modules MemoryRemoving the Memory Module Replacement Procedure Hard Drive Screws Hard Disk DriveDischarge Folding the Keyboard OpenHard Drive Removal Replacement Procedure Inserting the Hard Drive IBM and Toshiba Hard Drive Breather Holes respectively Hard Disk Drive Breather HolesMouse Removing the Mouse Replacement ProcedureSmall Parts Battery LatchKeyboard Screws KeyboardUnder the keyboard Securely into the zero insertion force connectorsBottom Case Screws and Rubber Feet DisplayKeyboard Support Plate Screws F1360 only F1171 F1175Display Flex Cables Top Case and Display Removal Intel Inside Sticker Placement CPU ConnectorHeat Transfer Disk and Keyboard Support Insulator Heat Transfer DiskPage Overriding an Incorrect Electronic Serial Number Logic PCA BoardElectronic Serial Number Programming the Electronic Serial NumberLogic PCA Removal Grommet and Bushing Placement Paw Active Removal Paw ActiveOther Components and Accessories Page Page Appendices Floppy Disk Drive Appendix a Technical SpecificationsMass Storage Specifications Hard Disk DriveInch Floppy Drive Floppy Disk Drive SpecificationsCD-ROM Drive Specifications CD-ROM DriveInterrupts for F1360 System ResourcesSystem Interrupts IRQs Interrupts for F1171 F1175Memory Map for F1171 F1175 DMA ChannelsMemory Map DMA Channels for F1171 F1175, and F1360O Addresses for F1360 AddressesO Address for F1171 F1175 FfffAppendix B Hewlett-Packard Password Removal Policy Page Appendix C Hewlett-Packard TFT Display Quality Statement OmniBook F1360 Bios Checksums Appendix D OmniBook Diagnostics Bios ChecksumsOmniBook F1171 F1175 Bios Checksums Altera Boot Total SUMFail C-F=XXXX#YYYY Appendix E OmniBook Diagnostics Error MessagesBios flash roms Hewlett-Packard supplied test messagesDisk Drives Scsi HD / internal HD / Floppy Scsi loopback test CPU test responses Watergate Software supplied test messagesCo-CPU test responses Cache test responses Memory test responsesVGA test responses Keyboard test responses Timer chip test responsesCmos RAM test responses Sound test responsesHD test responses COM test responsesIRQ test resonses DMA test responsesCD ROM test responses F1171 F1360 Appendix F Part NumbersF1175 SVC Kybrd Topcase External BatteryLI-ION Battery CD-ROM Power CableSetup Guide E,D,S,F,N OB LightweightSetup Guide English Setup Guide E,G,F,S,ISpanish FrenchItalian GermanPage HP Part Number F1360-90049