HP 600 C2184A manual U s e A s o n

Page 44

Possible Causes for Short Print Cartridge Life (Cont.)

C a u s e

R e a s o n

 

 

Printer was unplugged with the print cartridge out of its home position

A service station is located at the right end of the mechanism. This service station caps the print cartridge nozzles to minimize ink drying in the nozzles. Turning off the printer caps the print cartridge and returns it to the service station. Always allow the print cartridge to return to the home position by pressing the Power button rather than unplugging the printer.

Print cartridge may need to be restored.

Excessive use of the print cartridge cleaning routine.

Run the print cartridge cleaning routine. If print quality is not restored after a page of printing, replace the print cartridge.

The process of restoring print cartridges, by running the cleaning routine, uses ink. Avoid excessive use of the cleaning routine.

Print cartridge stored outside of the printer.

Print cartridge has been refilled.

The print cartridge was prematurely removed from its sealed container.

Estimate of pages printed with the print cartridge is Incorrect.

The print cartridge is faulty.

The printer has a hardware problem.

Short color print cartridge life.

Open print cartridges must be stored in the printer.

Hewlett-Packard does not recommend or guarantee the print quality or life from the refilling of print cartridges. Replace the print cartridge with a new print cartridge.

The print cartridge has a longer life sealed in its packaging rather than in the printer or the print cartridge storage container. Keep print cartridges sealed in their packaging until needed. Then, install the print cartridge promptly into the printer.

It is very easy to underestimate the number of pages printed. When counting pages per cartridge, be sure to count drafts that are thrown away.

Replace the print cartridge. If there becomes a pattern of faulty print cartridges, the printer may be causing the print cartridges to fail. In this case, return the printer for repair and indicate the history of the faulty print cartridges.

The service station may be faulty, or the printer may be damaging the print cartridges. If the problem recurs with the printer, return the printer for repair and indicate the history of the faulty print cartridges.

Most of the causes for short black print cartridge life also apply to the color print cartridge. Review the other possible causes in this table.

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Contents Model Number and Description HP DeskJet PrinterPrinter Name Model Number DescriptionFront View Rear View Ordering Printer Options Printer Number and Language of KitsPortugal C2184A AB9 Power Cord, Documentation, and Software Kits Power Cord, Documentation, and Software Kits Items Included Fonts Included Scalable TrueType Fonts For MS WindowsInternal Fonts and Symbol Sets Symbol SetsAdditional Fonts in Region Specific Printers Identifying Printers with Flash MemoryFlash Fonts and Symbol Sets Fonts and Symbol Sets for Flash CodesFlash Fonts Information Thai Flash Font Code THAPart Numbers E m Description Part NumberColor Kit Information Color KitUser Replaceable Components Description Part NumberHost/System Requirements MS WindowsDriver Installation Interface Specifications T e g o r y SpecificationProduct Performance Specifications ResolutionMS Windows Print Speed MS DOS Print Speed Black MechanismT e Paper Handling Specifications Supported Media/Sizes Custom Size user definedPrintable Area Specifications Paper TransparencyBlack Printing Color PrintingInternational Paper Transparency Envelopes DOS Black Printing DOS Color PrintingCards Japanese Hagaki PostcardPhysical Specifications Electrical Specifications T e g o r y Specification Input VoltageMaximum Power Consumption FrequencyEnvironmental Specifications EMI Certifications Safety and EMI SpecificationsT e g o r y Specification Safety Certifications Reliability Specifications T e g o r y Specification Mechanism LifeMean Time Between Failures Mtbf Printer Usage RatePackaging Specifications Refilling Policy E m Part Number Description Print Cartridges Color KitsPrint Cartridge Specifications Thermal Inkjet Technology Print Cartridge Safety Material Safety Data Sheet MsdsMaintaining Print Cartridges Print Cartridge TipsPrint Cartridge Dos and Don’ts N ’ tModifying or Refilling Print Cartridges Method 1 Read the Date on the Box Identifying the Expiration DateMethods for Identifying Print Cartridge Expiration Dates Method 2 Read the Code on the Print Cartridge Page Print Cartridge Life Specifications Short Print Cartridge LifePossible Causes for Short Print Cartridge Life Sealed in itsU s e A s o n Print Cartridge Cleaning Routine Clearing Clogged Nozzles Printout Missing Dots Print Quality Problems O d u c t Description Dimensions Media Part NumbersHP Media Part Numbers R tHP Bright Letter/A-size treated paper Selecting Paper Tips Tips for Selecting and Using PaperTips for Selecting and Using Envelopes Tips for Selecting and Using Transparencies and other Media Tips for Selecting and Using LabelsPage Tips for Selecting and Using Banner Paper Page Loading Paper Tips General Tips for Loading Media EffectivelyUsing the Single-Sheet Feeder Determining the Print Side of MediaPower Module Part Numbers and General Information 220 VAC Specifications Power Module SpecificationsTroubleshooting Possible Causes of Printer Not PrintingHewlett-Packard Limited Warranty Statement Warranty InformationExtent of Limited Warranty HP De s k J e t an d De s k Writ e r P rin t e rs Limitations of Warranty Limitations of LiabilityHour modem access Obtaining Printer DriversHP BBS Library CompuServeUpdated Printer Drivers by Mail InternetWorldwide Fulfillment Information I v e rService Support Contracts HP Express Exchange ServiceHP Customer Return Repair Service HP SupportPackNon-U.S. Service Support Contracts Returning a Printer for Service USAProcedure Printer Return InstructionsHP De s k J e t an d De s k Writ e r P rin t e rs Elsewhere in the World Service and Support Resources HP Support Assistant CD-ROMHewlett-Packard News Network Hpnn Obtaining HP Support Assistant CD-ROMHP Reseller Response Line HP Distribution CenterHP Customer Information Center Country Telephone Number Ordering SuppliesOrdering Supplies Country Number Baud Rate HP BBS LibraryHP BBS Library HP FAXback on Demand HP First International toll rates applicableCountry Language Telephone Number HP Audio Tips U.S. OnlyHP First Telephone Numbers HP Forum on CompuServe Country Free-Phone Number Direct CompuServe Telephone Numbers by Country TableLocal Call Hewlett-Packard Telephone Support Technical Phone Support for CustomersHP North American Customer Support Center HP European Customer Support CenterContacting Hewlett-Packard Procedure for Providing Repair Feedback Information Printer Repair Feedback InformationHP DeskJet Printer Family Customer Codes Customer Failure Code Keywords DescriptionMedia Handling I N T / I M a G ER R I a G E O B L E M S HP Printer Repair Sheet Company InformationPrinter Information Included InformationMS Windows Printing To open the Printers control panelTo select a port HP Printing System for Windows HP Printing System for Windows includesDeskJet Utilities include To install the HP Printing System for Windows Installing the Printer DriverBefore you install the printer software About the Printer Driver Using the Printer Driver ColorSmart Printer Driver Dialog BoxHP DeskJet 600 ColorSmart Dialog Box Options Option DescriptionOptimizing Performance Printer Software Help Using Online HelpType of help Provides How to access/where to find Printer Driver Supported Features DOS PrintingPrinter Drivers Available Substituting Printer DriversInstallation Before you install the DOS control panelTo install the DOS control panel DeskJet Control Panel for DOSTwo Ways to Use the Control Panel To align the print cartridgesMemory Resident DOS Control Panel OS/2 Resolving Printing System Problems Printing SystemProblem Possible Cause Solution Troubleshooting HintsPrinting System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printer Troubleshooting Hints Troubleshooting ToolsRecommended Troubleshooting Tools and Supplies HP Toolbox MS Windows UsersTroubleshooting Flowcharts Troubleshooting Flowcharts Power-On SectionTroubleshooting Flowcharts Self-Test Section Self-Test Sect ionTroubleshooting Flowcharts PC Connect Section PC Connect Sect ionTroubleshooting Flowcharts Macintosh Connect Section Macint osh Connect Sect ionProblem Solution MacIntosh TroubleshootingProblems and Solutions Cable and Connector Information Interface SpecificationsHP DeskJet Printers Recommended Interface CablesIEEE-1284 Interface Port DOS/MS Windows IEEE-1284 Interface ConnectorCompatibilit Nibble Number U r c e Mode Compatibility Nibble Number U r c e D e Compatibility Mode DOS I/O Interface DescriptionNibble Mode ECP ModeCable Type HP Cable Part Number Apple Cable Part Number Category Macintosh I/O ConnectorHP DeskWriter Printers Pin Number Interface Pin Name Interface Pine Description RS-422 Interface Connector 8-pin Mini-DINRS-422 Interface Port AppleTalk Mac I/O Description