HP 600 C2184A manual Printing System Problems, Causes and Solutions

P rin t in g S y s t e m Tro u b le s h o o t in g Tro u b le s h o o t in g Hin t s

Printing System Problems, Causes and Solutions (Cont.)

Problem	Possible Cause	Solution
The printer does	The printer-to-	1.	Switch off the printer, disconnect the printer
not print.	computer		cable, switch the printer on.
(All lights are	connection failed.	2.	If the Power light comes on and the Form Feed
blinking)
			light remain off, print a sample page.
		3.	If the sample page prints, the printer is not the
			problem.
		4.	Reconnect the printer cable and re-send the file.
		5.	If the problem persists, the problem may be with
			the printer cable, the cable connections, or the
			computer port. (First, try another printer cable.)
	The printer has	1.	Switch off the printer, disconnect the printer
	failed.		cable, switch the printer on.
		2.	If all lights begin blinking again, the printer is
			faulty.
The printout	The wrong printer	Verify that the proper printer driver is selected. The
contains garbled	may be selected.	printer driver’s name should appear in the installed
or strange text		printer’s dialog box (MS Windows) or the Chooser
characters (such		menu (Macintosh).
as hearts or
smiling faces), or
contains
distorted graphic
images.
	The printer-to-	1.	Switch off the printer, disconnect the printer
	computer		cable, and switch the printer on.
	connection failed.	2. Print a self-test (or demo) page.
		3.	If the self-test page prints, the printer is not the
			problem.
		4.	Reconnect the printer cable and re-send the file
			to the printer.
		5.	If the printout is still garbled, the problem may be
			with the printer cable, the cable connections, or
			the computer host. Try another printer cable. Try
			a different computer.
The paper does	The printer did not	If the software does not send automatic form-feed
not eject from the	receive a form-	commands, press the Form Feed key on the printer
printer.	feed command.	to initiate a manual form-feed.

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