HP 600 C2184A manual Media Handling, I N T / I M a G E

HP De s k J e t an d De s k Writ e r P rin t e rs P rin t e r Re p air Fe e d b ac k I n f o rmat io n

HP DeskJet Printer Family Customer Codes (Cont.)

Customer	Failure	Failure
C o d e	Keywords	Description
	MEDIA HANDLING
CMM100	No Media Pick-Up	Paper/envelope/transparency not loading
CMM105	Multiple Pick	Several sheets/envelopes are picked together
CMM110	Incomplete Load	Sheet/envelope loads then stops or media slips
CMM115	Media Jams	Sheet/envelope/labels stuck inside of
		product/obstruction
CMM120	Skewed/Slanted Page	Sheet/envelope loads unevenly
CMM135	Media Eject Problem	Sheet/envelope fails to eject
CMM140	Continuous Media	Continuously picks and feeds media
	Feed
CMM150	Tracks on Media	Excessive force on pinch wheels causes tracks on
		media

P R I N T / I M A G E

QUALITY

CGT100	Missing Dots	White line or streak through text or graphics, partial
		characters
CGT105	Fuzzy/Blurred/Wavy or	Overspray of dots or print appears wavy or
	Unusual Print	compressed or faded
CGT110	Vertical Misalignment	Table columns of text/vertical lines are not well
		aligned (bi-directional shift)
CGT115	Underlines or Streaks	Prints extra lines across media when printing self-test
	in Printing
CGT120	Incomplete/Faded	Parts of printed characters are missing on self-test or
	Print	print is faded
CGT125	Won’t Print	Carriage moving but not printing
CGT130	Wrong Colors	Printing wrong colors or ink appears mixed
CPG115	Hardware Banding	Printed page exhibits banding in print not caused by
		the print cartridge

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