HP 600 C2184A HP Distribution Center, HP Customer Information Center, HP Reseller Response Line

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HP De s k J e t an d De s k Writ e r P rin t e rs

S e rv ic e an d S u p p o rt Re s o u rc e s

For more information, call 1 (408) 553-7303.

HP Distribution Center

The HP Distribution Center has current printer drivers for Hewlett-Packard products. Call 1 (303) 339-7009 except Sundays.

HP Customer Information Center

The HP Customer Information Center provides presales product information. This service is available for resellers and end-user customers. Call 1 (800) 752-0900, Monday - Friday, 6:00 AM - 5:00 PM Pacific Time.

HP Reseller Response Line

The HP Reseller Response Line provides pre-sales and post-sales technical support for HP authorized resellers. Call 1 (800) 544-9976, Monday - Friday, 8:00 AM - 4:00 PM Pacific Time.

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Contents Printer Name Model Number Model Number and DescriptionHP DeskJet Printer DescriptionFront View Rear View Ordering Printer Options Printer Number and Language of KitsPortugal C2184A AB9 Power Cord, Documentation, and Software Kits Power Cord, Documentation, and Software Kits Items Included Fonts Included Scalable TrueType Fonts For MS WindowsInternal Fonts and Symbol Sets Symbol SetsAdditional Fonts in Region Specific Printers Identifying Printers with Flash MemoryFlash Fonts Information Flash Fonts and Symbol SetsFonts and Symbol Sets for Flash Codes Thai Flash Font Code THAPart Numbers E m Description Part NumberColor Kit Information Color KitUser Replaceable Components Description Part NumberHost/System Requirements MS WindowsDriver Installation Interface Specifications T e g o r y SpecificationMS Windows Print Speed Product Performance SpecificationsResolution MS DOS Print Speed Black MechanismT e Paper Handling Specifications Supported Media/Sizes Custom Size user definedBlack Printing Printable Area SpecificationsPaper Transparency Color PrintingInternational Paper Transparency Envelopes DOS Black Printing DOS Color PrintingCards Japanese Hagaki PostcardPhysical Specifications Maximum Power Consumption Electrical SpecificationsT e g o r y Specification Input Voltage FrequencyEnvironmental Specifications EMI Certifications Safety and EMI SpecificationsT e g o r y Specification Safety Certifications Mean Time Between Failures Mtbf Reliability SpecificationsT e g o r y Specification Mechanism Life Printer Usage RatePackaging Specifications Refilling Policy E m Part Number Description Print Cartridges Color KitsPrint Cartridge Specifications Thermal Inkjet Technology Print Cartridge Safety Material Safety Data Sheet MsdsPrint Cartridge Dos and Don’ts Maintaining Print CartridgesPrint Cartridge Tips N ’ tModifying or Refilling Print Cartridges Method 1 Read the Date on the Box Identifying the Expiration DateMethods for Identifying Print Cartridge Expiration Dates Method 2 Read the Code on the Print Cartridge Page Possible Causes for Short Print Cartridge Life Print Cartridge Life SpecificationsShort Print Cartridge Life Sealed in itsU s e A s o n Print Cartridge Cleaning Routine Clearing Clogged Nozzles Printout Missing Dots Print Quality Problems HP Media Part Numbers O d u c t Description DimensionsMedia Part Numbers R tHP Bright Letter/A-size treated paper Selecting Paper Tips Tips for Selecting and Using PaperTips for Selecting and Using Envelopes Tips for Selecting and Using Transparencies and other Media Tips for Selecting and Using LabelsPage Tips for Selecting and Using Banner Paper Page Loading Paper Tips General Tips for Loading Media EffectivelyUsing the Single-Sheet Feeder Determining the Print Side of MediaPower Module Part Numbers and General Information 220 VAC Specifications Power Module SpecificationsTroubleshooting Possible Causes of Printer Not PrintingHewlett-Packard Limited Warranty Statement Warranty InformationExtent of Limited Warranty HP De s k J e t an d De s k Writ e r P rin t e rs Limitations of Warranty Limitations of LiabilityHP BBS Library Hour modem accessObtaining Printer Drivers CompuServeWorldwide Fulfillment Information Updated Printer Drivers by MailInternet I v e rHP Customer Return Repair Service Service Support ContractsHP Express Exchange Service HP SupportPackNon-U.S. Service Support Contracts Returning a Printer for Service USAProcedure Printer Return Instructions HP De s k J e t an d De s k Writ e r P rin t e rs Elsewhere in the World Hewlett-Packard News Network Hpnn Service and Support ResourcesHP Support Assistant CD-ROM Obtaining HP Support Assistant CD-ROMHP Reseller Response Line HP Distribution CenterHP Customer Information Center Country Telephone Number Ordering SuppliesOrdering Supplies Country Number Baud Rate HP BBS LibraryHP BBS Library HP FAXback on Demand HP First International toll rates applicableCountry Language Telephone Number HP Audio Tips U.S. OnlyHP First Telephone Numbers HP Forum on CompuServe Country Free-Phone Number Direct CompuServe Telephone Numbers by Country TableLocal Call HP North American Customer Support Center Hewlett-Packard Telephone SupportTechnical Phone Support for Customers HP European Customer Support CenterContacting Hewlett-Packard HP DeskJet Printer Family Customer Codes Procedure for Providing Repair Feedback InformationPrinter Repair Feedback Information Customer Failure Code Keywords DescriptionMedia Handling I N T / I M a G ER R I a G E O B L E M S Printer Information HP Printer Repair SheetCompany Information Included InformationMS Windows Printing To open the Printers control panelTo select a port HP Printing System for Windows HP Printing System for Windows includesDeskJet Utilities include To install the HP Printing System for Windows Installing the Printer DriverBefore you install the printer software About the Printer Driver Using the Printer Driver ColorSmart Printer Driver Dialog BoxHP DeskJet 600 ColorSmart Dialog Box Options Option DescriptionOptimizing Performance Printer Software Help Using Online HelpType of help Provides How to access/where to find Printer Drivers Available Printer Driver Supported FeaturesDOS Printing Substituting Printer DriversTo install the DOS control panel InstallationBefore you install the DOS control panel DeskJet Control Panel for DOSTwo Ways to Use the Control Panel To align the print cartridgesMemory Resident DOS Control Panel OS/2 Resolving Printing System Problems Printing SystemProblem Possible Cause Solution Troubleshooting HintsPrinting System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Recommended Troubleshooting Tools and Supplies Printer Troubleshooting HintsTroubleshooting Tools HP Toolbox MS Windows UsersTroubleshooting Flowcharts Troubleshooting Flowcharts Power-On SectionTroubleshooting Flowcharts Self-Test Section Self-Test Sect ionTroubleshooting Flowcharts PC Connect Section PC Connect Sect ionTroubleshooting Flowcharts Macintosh Connect Section Macint osh Connect Sect ionProblem Solution MacIntosh TroubleshootingProblems and Solutions HP DeskJet Printers Cable and Connector InformationInterface Specifications Recommended Interface CablesIEEE-1284 Interface Port DOS/MS Windows IEEE-1284 Interface ConnectorCompatibilit Nibble Number U r c e Mode Compatibility Nibble Number U r c e D e Compatibility Mode DOS I/O Interface DescriptionNibble Mode ECP ModeCable Type HP Cable Part Number Apple Cable Part Number Category Macintosh I/O ConnectorHP DeskWriter Printers Pin Number Interface Pin Name Interface Pine Description RS-422 Interface Connector 8-pin Mini-DINRS-422 Interface Port AppleTalk Mac I/O Description