HP 700 G1 manual Activity Beeps Possible cause Recommended action

Page 111

Control panel message

Description

Recommended action

 

 

 

 

Network Server Mode Active and No Keyboard

Keyboard failure while Network Server Mode

1.

Reconnect keyboard with computer

Attached

enabled.

 

turned off.

 

 

2.

Check connector for bent or missing pins.

 

 

3.

Ensure that none of the keys are

 

 

 

depressed.

 

 

4.

Replace keyboard.

 

 

 

Parity Check 2

Parity RAM failure.

Run Computer Setup and Diagnostic utilities.

 

 

 

 

Interpreting POST diagnostic front panel LEDs and audible codes

This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error code or text message associated with them.

WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.

NOTE: If you see flashing LEDs on a PS/2 keyboard, look for flashing LEDs on the front panel of the computer and refer to the following table to determine the front panel LED codes.

Recommended actions in the following table are listed in the order in which they should be performed. Not all diagnostic lights and audible codes are available on all models.

Activity

Beeps

Possible cause

Recommended action

 

 

 

 

 

White Power LED On.

None

Computer on.

None

 

 

 

 

 

White Power LED flashes every

None

Computer in Suspend to

None required. Press any key or move the mouse to

two seconds.

 

RAM mode (some models

wake the computer.

 

 

only) or normal Suspend

 

 

 

 

mode.

 

 

 

 

 

 

Red Power LED flashes two

2

Processor thermal

1. Ensure that the computer air vents are not

times, once every second,

 

protection activated:

 

blocked and the processor cooling fan is

followed by a two second pause.

 

A fan may be blocked or not

 

running.

Beeps stop after fifth iteration

 

 

 

 

turning.

2. Open hood, press power button, and see if the

but LEDs continue until problem

 

 

 

 

processor fan spins. If the processor fan is not

is solved.

 

OR

 

 

 

spinning, make sure the fan's cable is plugged

 

 

 

 

 

 

 

 

 

The heat sink/fan assembly

 

onto the system board header.

 

 

 

 

 

 

is not properly attached to

3.

If fan is plugged in, but is not spinning, then

 

 

the processor.

 

 

 

replace heat sink/fan assembly.

 

 

 

 

 

 

 

4.

Contact an authorized reseller or service

 

 

 

 

provider.

 

 

 

 

Red Power LED flashes four

4

Power failure (power supply

1. Open the hood and ensure the 4 or 6-wire

times, once every second,

 

is overloaded).

 

power supply cable is seated into the

followed by a two second pause.

 

 

 

connector on the system board.

Beeps stop after fifth iteration

 

 

2.

Check if a device is causing the problem by

but LEDs continue until problem

 

 

is solved.

removing ALL attached devices (such as hard,

diskette, or optical drives, and expansion

 

 

cards). Power on the system. If the system

 

enters the POST, then power off and replace

 

one device at a time and repeat this procedure

Interpreting POST diagnostic front panel LEDs and audible codes 103

Image 111
Contents Maintenance and Service Guide Product notice Iii Safety warning noticeIv Safety warning notice Table of contents System board callouts Sata data cable108 103106 107Viii 122123 126Standard configuration features Product featuresFront panel components Product featuresRear panel components Rear panel componentsSerial number location Illustrated parts catalog Microtower MT chassis spare partsComputer major components Illustrated parts catalog Item Description Front I/O assembly Sata drive power cable CablesSata data cable, 14 inch, 1 straight end, 1 angled end Misc parts Antenna for use with Wlan card USB Wireless Washable Smart cardDrives Description Hard drives/Solid-state drivesOptical drives Misc boards Microtower MT chassis spare partsItem Description Electrostatic discharge information Generating staticRelative Humidity Event 55% 40% 10% Static Shielding Protection Levels Preventing electrostatic damage to equipmentPersonal grounding methods and equipment Grounding the work areaRecommended materials and equipment Operating guidelinesRoutine care General cleaning safety precautionsCleaning the Computer Case Cleaning the keyboardPower supply fan Service considerationsCleaning the monitor Cleaning the mouseHard Drives Cables and connectorsLithium coin cell battery ScrewsSmart ATA drives Serial ATA Hard Drive CharacteristicsSata hard drives Sata hard drive cablesCable management Preparation for disassembly Removal and replacement procedures Microtower MT chassisAccess panel Front bezel Optical drive bezel blank Populating Dimm sockets MemoryDIMMs DDR3-SDRAM DIMMsInstalling DIMMs Page Expansion cards Removal and replacement procedures Microtower MT chassis Page Drives GB Solid-state Drive SSD Removing a slim optical drive Drive positionsInstalling a slim optical drive Removing a hard drive Installing a hard drive Page Page Page Type BatteryType Drive power cable Front I/O and power switch assembly Page Removal and replacement procedures Microtower MT chassis Heat sink Processor Speaker Rear chassis fan Power supply Page System board Page Sys Bd Label Color Component System board calloutsBlack PCI Express USB3.0 White Pin main power connectorBlue Front I/O/power switch Black Media card reader connectorComputer Setup F10 Utilities Computer Setup F10 UtilityUsing Computer Setup F10 Utilities Computer Setup-File Computer Setup F10 Utility Computer Setup-StorageComputer Setup-Security USB Security Network BootMaster Boot Security Device SecuritySystem Security these Secure BootConfiguration Legacy Support to disabledManagement Computer Setup-PowerHardware Power Option DescriptionOption Computer Setup-AdvancedPower-On Options Bios Power-OnDevice Options VGA ConfigurationConnected Bios Bus OptionsRecovering the Configuration Settings Safety and comfort Before you call for technical support Troubleshooting without diagnosticsHelpful hints Computer will not respond to keyboard or mouse Cause Solving general problemsSolving general problems Poor performance Cause Solution Apps iconUnder Windows System, click Run Processor thermal protection activated Power supply shuts down intermittently Cause Solution Solving power problemsSolving hard drive problems Solving hard drive problemsStorage Boot Order Nonsystem disk/NTLDR missing message Cause SolutionStorage Boot Order list Computer will not boot from hard drive Cause SolutionSolving media card reader problems Solving media card reader problemsCan not write to the media card Cause To the electrical outlet Solving display problemsInserted media card has boot capability Blank screen no video Cause SolutionBlank screen no video Cause Solving display problemsMonitor needs to be degaussed Dim characters Cause SolutionInstall the video drivers included in the upgrade kit Be sure the monitor cable is securely connected toHorizontal or vertical position of the image Image is not centered Cause SolutionPosition may need adjustment No Connection, Check Signal Cable displays on screen CauseSolving audio problems Certain typed symbols do not appear correct CauseSound cuts in and out Cause Solution Solving audio problems Control Panel , and then select Device Manager Solving printer problemsPrinter will not print Cause Solution Line-in jack is not functioning properly CauseMake the proper network connections to the printer Solving keyboard and mouse problemsSolving keyboard and mouse problems Printer prints garbled information Cause SolutionComputer, and then restart the computer Keyboard connector is not properly connectedProgram in use has stopped responding to commands Shut down the computer using the keyboardMouse may need repair Solving Hardware Installation ProblemsSolving Hardware Installation Problems That pins in the connector are not bent downComputer will not start Cause Solution Solving Network Problems Solving Network ProblemsNetwork status link light never flashes Cause Solution Cable Correctly Correct operating modeDiagnostics reports a failure Cause Solution Settings for the boardNew network card will not boot Cause Solution Solving memory problemsInsufficient memory error during operation Cause Solution Solving memory problemsOut of memory error Cause Memory count during Post is wrong Cause SolutionSolving CD-ROM and DVD problems Computer Setup utilitySecurity Network Boot Solving CD-ROM and DVD problems Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause Security USB Security Solving USB flash drive problemsUSB flash drive not found identified Cause Solution System will not boot from USB flash drive Cause SolutionSolving front panel component problems Solving Internet access problemsSolving front panel component problems System files may be damaged Solving software problemsDelete button Log on to your ISP and launch the desired programSolving software problems Advanced startup, click Restart nowSelect Automatic Repair Control panel message Description Recommended action Post error messagesPost error messages Post numeric codes and text messagesPost numeric codes and text messages Download to Disable to prevent PXEDepressed Flash Screen Image Corrupted Flash Screen image has errorsECC Memory Module Detected ECC Ensure that none of the keys areComputer Setup or Windows utilities Power Supply fan not detectedReseat power supply fan Reconfigure card resources and/or runSystem Bios version Sata Cabling Error One or more Sata devices are improperlyReboot the computer Functionality contained in the system BiosActivity Beeps Possible cause Recommended action Times, once every second Unable to boot Causing the failure. Continue adding devicesPre-video graphics error For systems with a graphics card Red Power LED flashes sevenProblem persists, replace the system board Press and hold the power button for less thanCheck that both power supply cables are Replace the power button harness. IfResetting the password jumper Password security and resetting CmosChanging a Setup or Power-On password Deleting a Setup or Power-On password Clearing and resetting the CmosPress Enter Page HP PC Hardware Diagnostics Why run HP PC Hardware DiagnosticsHow to access and run HP PC Hardware Diagnostics Diagnostic section, click HP Uefi Support Environment System backup and recovery Creating recovery media and backupsRestoring and recovering using Windows tools Select Reset Follow the on-screen instructions to continue Using Reset when the system is not respondingBacking up, restoring, and recovering in Windows Click All Programs Creating recovery mediaTo create the Windows DVD System backup and recovery To create recovery discs Close all open programsFollow the on-screen instructions to set up your backup System RestoreSystem Recovery when Windows is responding System RecoverySystem Recovery when Windows is not responding Select Install now Page Power Cord Set Requirements Japanese Power Cord RequirementsGeneral Requirements Country-Specific Requirements Country-Specific RequirementsCountry Accrediting Agency Appendix B Statement of Volatility Statement of VolatilityEnter the F10 setup utility Specifications MT SpecificationsAppendix C Specifications MT Specifications Plus PlatinumRated Input Current Current Leakage Nfpa Index Helpful hints Hood sensor Illustrated 116 Installing Expansion card Hard driveComputer Setup MT heat sink MT power supplyMT speaker MT bezel blank MT front bezel Optical drive Resetting112 Safety and comfort Safety precautions Cleaning System restore points, creating
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