HP 700 G1 manual Poor performance Cause Solution, Apps icon, Under Windows System, click Run

Page 78

Poor performance.

Cause

Solution

 

 

 

 

Processor is too hot.

1.

Make sure airflow to the computer is not blocked. Leave a

 

 

10.2-cm (4-inch) clearance on all vented sides of the

 

 

computer and above the monitor to permit the required

 

 

airflow.

 

2.

Make sure fans are connected and working properly (some

 

 

fans only operate when needed).

 

3.

Make sure the processor heat sink is installed properly.

 

 

Hard drive is full.

Transfer data from the hard drive to create more space on the

 

hard drive.

 

 

 

Low on memory.

Add more memory.

 

 

Hard drive fragmented.

Defragment hard drive.

 

 

Program previously accessed did not release reserved memory

Restart the computer.

back to the system.

 

 

 

 

 

Virus resident on the hard drive.

Run virus protection program.

 

 

Too many applications running.

Windows 7:

 

1.

Close unnecessary applications to free up memory.

 

2.

Add more memory.

 

3.

Some applications run in the background and can be closed

 

 

by right-clicking on their corresponding icons in the task

 

 

tray. To prevent these applications from launching at

 

 

startup:

 

 

In Windows 7:

 

 

a.

Go to Start > All Programs > Accessories > Run

 

 

b.

Type msconfig, and then press Enter.

 

 

c.

On the Startup tab of the System Configuration Utility,

 

 

 

clear applications that you do not want to launch

 

 

 

automatically, and the click OK.

 

 

In Windows 8.1:

 

 

a.

On the Start screen, right-click, and then select the All

 

 

 

apps icon.

 

 

b.

Under Windows System, click Run.

 

 

c.

Type msconfig, and then press Enter.

 

 

d.

On the Startup tab of the System Configuration Utility,

 

 

 

clear applications that you do not want to launch

 

 

 

automatically, and the click OK.

 

 

 

Some software applications, especially games, are stressful on

1.

Lower the display resolution for the current application or

the graphics subsystem.

 

consult the documentation that came with the application

 

 

for suggestions on how to improve performance by

 

 

adjusting parameters in the application.

 

2.

Add more memory.

 

3.

Upgrade the graphics solution.

 

 

Cause unknown.

Restart the computer.

 

 

 

 

70 Chapter 6 Troubleshooting without diagnostics

Image 78
Contents Maintenance and Service Guide Product notice Safety warning notice IiiIv Safety warning notice Table of contents Sata data cable System board callouts107 103106 108126 122123 ViiiProduct features Standard configuration featuresProduct features Front panel componentsRear panel components Rear panel componentsSerial number location Illustrated parts catalog Microtower MT chassis spare partsComputer major components Illustrated parts catalog Item Description Front I/O assembly Sata drive power cable CablesSata data cable, 14 inch, 1 straight end, 1 angled end Misc parts USB Wireless Washable Smart card Antenna for use with Wlan cardDrives Description Hard drives/Solid-state drivesOptical drives Misc boards Microtower MT chassis spare partsItem Description Electrostatic discharge information Generating staticRelative Humidity Event 55% 40% 10% Grounding the work area Preventing electrostatic damage to equipmentPersonal grounding methods and equipment Static Shielding Protection LevelsOperating guidelines Recommended materials and equipmentCleaning the keyboard General cleaning safety precautionsCleaning the Computer Case Routine careCleaning the mouse Service considerationsCleaning the monitor Power supply fanScrews Cables and connectorsLithium coin cell battery Hard DrivesSata hard drive cables Serial ATA Hard Drive CharacteristicsSata hard drives Smart ATA drivesCable management Removal and replacement procedures Microtower MT chassis Preparation for disassemblyAccess panel Front bezel Optical drive bezel blank DDR3-SDRAM DIMMs MemoryDIMMs Populating Dimm socketsInstalling DIMMs Page Expansion cards Removal and replacement procedures Microtower MT chassis Page Drives GB Solid-state Drive SSD Drive positions Removing a slim optical driveInstalling a slim optical drive Removing a hard drive Installing a hard drive Page Page Page Battery TypeType Drive power cable Front I/O and power switch assembly Page Removal and replacement procedures Microtower MT chassis Heat sink Processor Speaker Rear chassis fan Power supply Page System board Page System board callouts Sys Bd Label Color ComponentBlack Media card reader connector White Pin main power connectorBlue Front I/O/power switch Black PCI Express USB3.0Computer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities Computer Setup-File Computer Setup-Storage Computer Setup F10 UtilityComputer Setup-Security Device Security Network BootMaster Boot Security USB SecurityLegacy Support to disabled Secure BootConfiguration System Security theseOption Description Computer Setup-PowerHardware Power ManagementBios Power-On Computer Setup-AdvancedPower-On Options OptionBus Options VGA ConfigurationConnected Bios Device OptionsRecovering the Configuration Settings Troubleshooting without diagnostics Safety and comfort Before you call for technical supportHelpful hints Solving general problems Computer will not respond to keyboard or mouse CauseSolving general problems Poor performance Cause Solution Apps iconUnder Windows System, click Run Processor thermal protection activated Solving power problems Power supply shuts down intermittently Cause SolutionSolving hard drive problems Solving hard drive problemsComputer will not boot from hard drive Cause Solution Nonsystem disk/NTLDR missing message Cause SolutionStorage Boot Order list Storage Boot OrderSolving media card reader problems Solving media card reader problemsCan not write to the media card Cause Blank screen no video Cause Solution Solving display problemsInserted media card has boot capability To the electrical outletSolving display problems Blank screen no video CauseBe sure the monitor cable is securely connected to Dim characters Cause SolutionInstall the video drivers included in the upgrade kit Monitor needs to be degaussedNo Connection, Check Signal Cable displays on screen Cause Image is not centered Cause SolutionPosition may need adjustment Horizontal or vertical position of the imageSolving audio problems Certain typed symbols do not appear correct CauseSound cuts in and out Cause Solution Solving audio problems Line-in jack is not functioning properly Cause Solving printer problemsPrinter will not print Cause Solution Control Panel , and then select Device ManagerPrinter prints garbled information Cause Solution Solving keyboard and mouse problemsSolving keyboard and mouse problems Make the proper network connections to the printerShut down the computer using the keyboard Keyboard connector is not properly connectedProgram in use has stopped responding to commands Computer, and then restart the computerThat pins in the connector are not bent down Solving Hardware Installation ProblemsSolving Hardware Installation Problems Mouse may need repairComputer will not start Cause Solution Solving Network Problems Solving Network ProblemsNetwork status link light never flashes Cause Solution Settings for the board Correct operating modeDiagnostics reports a failure Cause Solution Cable CorrectlySolving memory problems New network card will not boot Cause SolutionMemory count during Post is wrong Cause Solution Solving memory problemsOut of memory error Cause Insufficient memory error during operation Cause SolutionSolving CD-ROM and DVD problems Computer Setup utilitySecurity Network Boot Solving CD-ROM and DVD problems Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause System will not boot from USB flash drive Cause Solution Solving USB flash drive problemsUSB flash drive not found identified Cause Solution Security USB SecuritySolving front panel component problems Solving Internet access problemsSolving front panel component problems Log on to your ISP and launch the desired program Solving software problemsDelete button System files may be damagedSolving software problems Advanced startup, click Restart nowSelect Automatic Repair Post numeric codes and text messages Post error messagesPost error messages Control panel message Description Recommended actionDownload to Disable to prevent PXE Post numeric codes and text messagesEnsure that none of the keys are Flash Screen Image Corrupted Flash Screen image has errorsECC Memory Module Detected ECC DepressedReconfigure card resources and/or run Power Supply fan not detectedReseat power supply fan Computer Setup or Windows utilitiesFunctionality contained in the system Bios Sata Cabling Error One or more Sata devices are improperlyReboot the computer System Bios versionActivity Beeps Possible cause Recommended action Red Power LED flashes seven Causing the failure. Continue adding devicesPre-video graphics error For systems with a graphics card Times, once every second Unable to bootReplace the power button harness. If Press and hold the power button for less thanCheck that both power supply cables are Problem persists, replace the system boardPassword security and resetting Cmos Resetting the password jumperChanging a Setup or Power-On password Deleting a Setup or Power-On password Clearing and resetting the CmosPress Enter Page HP PC Hardware Diagnostics Why run HP PC Hardware DiagnosticsHow to access and run HP PC Hardware Diagnostics Diagnostic section, click HP Uefi Support Environment System backup and recovery Creating recovery media and backupsRestoring and recovering using Windows tools Using Reset when the system is not responding Select Reset Follow the on-screen instructions to continueBacking up, restoring, and recovering in Windows Creating recovery media Click All ProgramsTo create recovery discs Close all open programs To create the Windows DVD System backup and recoverySystem Restore Follow the on-screen instructions to set up your backupSystem Recovery System Recovery when Windows is respondingSystem Recovery when Windows is not responding Select Install now Page Power Cord Set Requirements Japanese Power Cord RequirementsGeneral Requirements Country-Specific Requirements Country-Specific RequirementsCountry Accrediting Agency Statement of Volatility Appendix B Statement of VolatilityEnter the F10 setup utility Specifications MT SpecificationsAppendix C Specifications MT Specifications Plus PlatinumRated Input Current Current Leakage Nfpa Index MT heat sink MT power supply 116 Installing Expansion card Hard driveComputer Setup Helpful hints Hood sensor IllustratedSystem restore points, creating MT bezel blank MT front bezel Optical drive Resetting112 Safety and comfort Safety precautions Cleaning MT speaker
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