HP 700 G1 ECC Memory Module Detected ECC, Ensure that none of the keys are, Depressed, Image

Page 108

Control panel message

Description

Recommended action

 

 

 

 

219-ECC Memory Module Detected ECC

Recently added memory module(s) support ECC

1.

If additional memory was recently added,

Modules not supported on this Platform

memory error correction.

 

remove it to see if the problem remains.

 

 

2.

Check product documentation for

 

 

 

memory support information.

 

 

 

 

301-Keyboard Error

Keyboard failure.

1.

Reconnect keyboard with computer

 

 

 

turned off.

 

 

2.

Check connector for bent or missing pins.

 

 

3.

Ensure that none of the keys are

 

 

 

depressed.

 

 

4.

Replace keyboard.

 

 

 

 

303-Keyboard Controller Error

I/O board keyboard controller.

1.

Reconnect keyboard with computer

 

 

 

turned off.

 

 

2.

Replace the system board.

 

 

 

 

304-Keyboard or System Unit Error

Keyboard failure.

1.

Reconnect the keyboard with computer

 

 

 

turned off.

 

 

2.

Ensure that none of the keys are

 

 

 

depressed.

 

 

3.

Replace the keyboard.

 

 

4.

Replace the system board.

 

 

 

 

501-Display Adapter Failure

Graphics display controller.

1.

Reseat the graphics card (if applicable).

 

 

2.

Clear CMOS. (See Appendix B, Password

 

 

 

security and resetting CMOS

 

 

 

on page 106.)

 

 

3.

Verify monitor is attached and turned on.

 

 

4.

Replace the graphics card (if possible).

 

 

 

510-Flash Screen Image Corrupted

Flash Screen image has errors.

Reflash the system ROM with the latest BIOS

 

 

image.

 

 

 

 

511-CPU, CPUA, or CPUB Fan not Detected

CPU fan is not connected or may have

1.

Reseat CPU fan.

 

malfunctioned.

2.

Reseat fan cable.

 

 

 

 

3.

Replace CPU fan.

512-Chassis, Rear Chassis, or Front Chassis Fan not Detected

Chassis, rear chassis, or front chassis fan is not 1.

Reseat chassis, rear chassis, or front

connected or may have malfunctioned.

chassis fan.

 

 

2.

Reseat fan cable.

 

 

3.

Replace chassis, rear chassis, or front

 

 

 

chassis fan.

 

 

 

 

513-Front Chassis fan not detected

Front chassis fan is not connected or may have

1.

Reseat front chassis fan.

 

malfunctioned.

2.

Reseat fan cable.

 

 

 

 

3.

Replace front chassis fan.

 

 

 

 

514-CPU or Chassis Fan not Detected

CPU or chassis fan is not connected or may

1.

Reseat CPU or chassis fan.

 

have malfunctioned.

2.

Reseat fan cable.

 

 

 

 

3.

Replace CPU or chassis fan.

 

 

 

 

100 Chapter 7 POST error messages

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Image 108
Page 107 Page 109
Contents Maintenance and Service Guide Product notice Safety warning notice IiiIv Safety warning notice Table of contents Sata data cable System board callouts103 106107 108122 123126 ViiiProduct features Standard configuration featuresProduct features Front panel componentsRear panel components Rear panel componentsSerial number location Illustrated parts catalog Microtower MT chassis spare partsComputer major components Illustrated parts catalog Item Description Front I/O assembly Sata drive power cable CablesSata data cable, 14 inch, 1 straight end, 1 angled end Misc parts USB Wireless Washable Smart card Antenna for use with Wlan cardDrives Description Hard drives/Solid-state drivesOptical drives Misc boards Microtower MT chassis spare partsItem Description Electrostatic discharge information Generating staticRelative Humidity Event 55% 40% 10% Preventing electrostatic damage to equipment Personal grounding methods and equipmentGrounding the work area Static Shielding Protection LevelsOperating guidelines Recommended materials and equipmentGeneral cleaning safety precautions Cleaning the Computer CaseCleaning the keyboard Routine careService considerations Cleaning the monitorCleaning the mouse Power supply fanCables and connectors Lithium coin cell batteryScrews Hard DrivesSerial ATA Hard Drive Characteristics Sata hard drivesSata hard drive cables Smart ATA drivesCable management Removal and replacement procedures Microtower MT chassis Preparation for disassemblyAccess panel Front bezel Optical drive bezel blank Memory DIMMsDDR3-SDRAM DIMMs Populating Dimm socketsInstalling DIMMs Page Expansion cards Removal and replacement procedures Microtower MT chassis Page Drives GB Solid-state Drive SSD Drive positions Removing a slim optical driveInstalling a slim optical drive Removing a hard drive Installing a hard drive Page Page Page Battery TypeType Drive power cable Front I/O and power switch assembly Page Removal and replacement procedures Microtower MT chassis Heat sink Processor Speaker Rear chassis fan Power supply Page System board Page System board callouts Sys Bd Label Color ComponentWhite Pin main power connector Blue Front I/O/power switchBlack Media card reader connector Black PCI Express USB3.0Computer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities Computer Setup-File Computer Setup-Storage Computer Setup F10 UtilityComputer Setup-Security Network Boot Master Boot SecurityDevice Security USB SecuritySecure Boot ConfigurationLegacy Support to disabled System Security theseComputer Setup-Power Hardware PowerOption Description ManagementComputer Setup-Advanced Power-On OptionsBios Power-On OptionVGA Configuration Connected BiosBus Options Device OptionsRecovering the Configuration Settings Troubleshooting without diagnostics Safety and comfort Before you call for technical supportHelpful hints Solving general problems Computer will not respond to keyboard or mouse CauseSolving general problems Poor performance Cause Solution Apps iconUnder Windows System, click Run Processor thermal protection activated Solving power problems Power supply shuts down intermittently Cause SolutionSolving hard drive problems Solving hard drive problemsNonsystem disk/NTLDR missing message Cause Solution Storage Boot Order listComputer will not boot from hard drive Cause Solution Storage Boot OrderSolving media card reader problems Solving media card reader problemsCan not write to the media card Cause Solving display problems Inserted media card has boot capabilityBlank screen no video Cause Solution To the electrical outletSolving display problems Blank screen no video CauseDim characters Cause Solution Install the video drivers included in the upgrade kitBe sure the monitor cable is securely connected to Monitor needs to be degaussedImage is not centered Cause Solution Position may need adjustmentNo Connection, Check Signal Cable displays on screen Cause Horizontal or vertical position of the imageSolving audio problems Certain typed symbols do not appear correct CauseSound cuts in and out Cause Solution Solving audio problems Solving printer problems Printer will not print Cause SolutionLine-in jack is not functioning properly Cause Control Panel , and then select Device ManagerSolving keyboard and mouse problems Solving keyboard and mouse problemsPrinter prints garbled information Cause Solution Make the proper network connections to the printerKeyboard connector is not properly connected Program in use has stopped responding to commandsShut down the computer using the keyboard Computer, and then restart the computerSolving Hardware Installation Problems Solving Hardware Installation ProblemsThat pins in the connector are not bent down Mouse may need repairComputer will not start Cause Solution Solving Network Problems Solving Network ProblemsNetwork status link light never flashes Cause Solution Correct operating mode Diagnostics reports a failure Cause SolutionSettings for the board Cable CorrectlySolving memory problems New network card will not boot Cause SolutionSolving memory problems Out of memory error CauseMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionSolving CD-ROM and DVD problems Computer Setup utilitySecurity Network Boot Solving CD-ROM and DVD problems Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause Solving USB flash drive problems USB flash drive not found identified Cause SolutionSystem will not boot from USB flash drive Cause Solution Security USB SecuritySolving front panel component problems Solving Internet access problemsSolving front panel component problems Solving software problems Delete buttonLog on to your ISP and launch the desired program System files may be damagedSolving software problems Advanced startup, click Restart nowSelect Automatic Repair Post error messages Post error messagesPost numeric codes and text messages Control panel message Description Recommended actionDownload to Disable to prevent PXE Post numeric codes and text messagesFlash Screen Image Corrupted Flash Screen image has errors ECC Memory Module Detected ECCEnsure that none of the keys are DepressedPower Supply fan not detected Reseat power supply fanReconfigure card resources and/or run Computer Setup or Windows utilitiesSata Cabling Error One or more Sata devices are improperly Reboot the computerFunctionality contained in the system Bios System Bios versionActivity Beeps Possible cause Recommended action Causing the failure. Continue adding devices Pre-video graphics error For systems with a graphics cardRed Power LED flashes seven Times, once every second Unable to bootPress and hold the power button for less than Check that both power supply cables areReplace the power button harness. If Problem persists, replace the system boardPassword security and resetting Cmos Resetting the password jumperChanging a Setup or Power-On password Deleting a Setup or Power-On password Clearing and resetting the CmosPress Enter Page HP PC Hardware Diagnostics Why run HP PC Hardware DiagnosticsHow to access and run HP PC Hardware Diagnostics Diagnostic section, click HP Uefi Support Environment System backup and recovery Creating recovery media and backupsRestoring and recovering using Windows tools Using Reset when the system is not responding Select Reset Follow the on-screen instructions to continueBacking up, restoring, and recovering in Windows Creating recovery media Click All ProgramsTo create recovery discs Close all open programs To create the Windows DVD System backup and recoverySystem Restore Follow the on-screen instructions to set up your backupSystem Recovery System Recovery when Windows is respondingSystem Recovery when Windows is not responding Select Install now Page Power Cord Set Requirements Japanese Power Cord RequirementsGeneral Requirements Country-Specific Requirements Country-Specific RequirementsCountry Accrediting Agency Statement of Volatility Appendix B Statement of VolatilityEnter the F10 setup utility Specifications MT SpecificationsAppendix C Specifications MT Specifications Plus PlatinumRated Input Current Current Leakage Nfpa Index 116 Installing Expansion card Hard drive Computer SetupMT heat sink MT power supply Helpful hints Hood sensor IllustratedMT bezel blank MT front bezel Optical drive Resetting 112 Safety and comfort Safety precautions CleaningSystem restore points, creating MT speaker
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