HP 700 G1 manual Electrostatic discharge information, Generating static

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3Routine care, SATA drive guidelines, and disassembly preparation

This chapter provides general service information for the computer. Adherence to the procedures and precautions described in this chapter is essential for proper service.

CAUTION: When the computer is plugged into an AC power source, voltage is always applied to the system board. You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage.

Electrostatic discharge information

A sudden discharge of static electricity from your finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) may not appear to be affected at all and can work perfectly throughout a normal cycle. The device may function normally for a while, but it has been degraded in the internal layers, reducing its life expectancy.

Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

Generating static

The following table shows that:

Different activities generate different amounts of static electricity.

Static electricity increases as humidity decreases.

 

 

Relative Humidity

 

 

 

 

 

Event

55%

40%

10%

 

 

 

 

Walking across carpet

7,500 V

15,000 V

35,000 V

Walking across vinyl floor

3,000 V

5,000 V

12,000 V

Motions of bench worker

400 V

800 V

6,000 V

Removing DIPs from plastic tube

400 V

700 V

2,000 V

 

 

 

 

Removing DIPs from vinyl tray

2,000 V

4,000 V

11,500 V

Removing DIPs from Styrofoam

3,500 V

5,000 V

14,500 V

Removing bubble pack from PCB

7,000 V

20,000 V

26,500 V

Packing PCBs in foam-lined box

5,000 V

11,000 V

21,000 V

These are then multi-packaged inside plastic tubes, trays, or Styrofoam.

NOTE: 700 volts can degrade a product.

12 Chapter 3 Routine care, SATA drive guidelines, and disassembly preparation

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Contents Maintenance and Service Guide Product notice Safety warning notice IiiIv Safety warning notice Table of contents Sata data cable System board callouts103 106107 108122 123126 ViiiProduct features Standard configuration featuresProduct features Front panel componentsRear panel components Rear panel componentsSerial number location Computer major components Illustrated parts catalogMicrotower MT chassis spare parts Illustrated parts catalog Sata data cable, 14 inch, 1 straight end, 1 angled end Item Description Front I/O assembly Sata drive power cableCables Misc parts USB Wireless Washable Smart card Antenna for use with Wlan cardOptical drives DrivesDescription Hard drives/Solid-state drives Item Description Misc boardsMicrotower MT chassis spare parts Relative Humidity Event 55% 40% 10% Electrostatic discharge informationGenerating static Preventing electrostatic damage to equipment Personal grounding methods and equipmentGrounding the work area Static Shielding Protection LevelsOperating guidelines Recommended materials and equipmentGeneral cleaning safety precautions Cleaning the Computer CaseCleaning the keyboard Routine careService considerations Cleaning the monitorCleaning the mouse Power supply fanCables and connectors Lithium coin cell batteryScrews Hard DrivesSerial ATA Hard Drive Characteristics Sata hard drivesSata hard drive cables Smart ATA drivesCable management Removal and replacement procedures Microtower MT chassis Preparation for disassemblyAccess panel Front bezel Optical drive bezel blank Memory DIMMsDDR3-SDRAM DIMMs Populating Dimm socketsInstalling DIMMs Page Expansion cards Removal and replacement procedures Microtower MT chassis Page Drives GB Solid-state Drive SSD Drive positions Removing a slim optical driveInstalling a slim optical drive Removing a hard drive Installing a hard drive Page Page Page Battery TypeType Drive power cable Front I/O and power switch assembly Page Removal and replacement procedures Microtower MT chassis Heat sink Processor Speaker Rear chassis fan Power supply Page System board Page System board callouts Sys Bd Label Color ComponentWhite Pin main power connector Blue Front I/O/power switchBlack Media card reader connector Black PCI Express USB3.0Computer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities Computer Setup-File Computer Setup-Storage Computer Setup F10 UtilityComputer Setup-Security Network Boot Master Boot SecurityDevice Security USB SecuritySecure Boot ConfigurationLegacy Support to disabled System Security theseComputer Setup-Power Hardware PowerOption Description ManagementComputer Setup-Advanced Power-On OptionsBios Power-On OptionVGA Configuration Connected BiosBus Options Device OptionsRecovering the Configuration Settings Troubleshooting without diagnostics Safety and comfort Before you call for technical supportHelpful hints Solving general problems Computer will not respond to keyboard or mouse CauseSolving general problems Under Windows System, click Run Poor performance Cause SolutionApps icon Processor thermal protection activated Solving power problems Power supply shuts down intermittently Cause SolutionSolving hard drive problems Solving hard drive problemsNonsystem disk/NTLDR missing message Cause Solution Storage Boot Order listComputer will not boot from hard drive Cause Solution Storage Boot OrderCan not write to the media card Cause Solving media card reader problemsSolving media card reader problems Solving display problems Inserted media card has boot capabilityBlank screen no video Cause Solution To the electrical outletSolving display problems Blank screen no video CauseDim characters Cause Solution Install the video drivers included in the upgrade kitBe sure the monitor cable is securely connected to Monitor needs to be degaussedImage is not centered Cause Solution Position may need adjustmentNo Connection, Check Signal Cable displays on screen Cause Horizontal or vertical position of the imageSound cuts in and out Cause Solution Solving audio problemsCertain typed symbols do not appear correct Cause Solving audio problems Solving printer problems Printer will not print Cause SolutionLine-in jack is not functioning properly Cause Control Panel , and then select Device ManagerSolving keyboard and mouse problems Solving keyboard and mouse problemsPrinter prints garbled information Cause Solution Make the proper network connections to the printerKeyboard connector is not properly connected Program in use has stopped responding to commandsShut down the computer using the keyboard Computer, and then restart the computerSolving Hardware Installation Problems Solving Hardware Installation ProblemsThat pins in the connector are not bent down Mouse may need repairComputer will not start Cause Solution Solving Network Problems Solving Network ProblemsNetwork status link light never flashes Cause Solution Correct operating mode Diagnostics reports a failure Cause SolutionSettings for the board Cable CorrectlySolving memory problems New network card will not boot Cause SolutionSolving memory problems Out of memory error CauseMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionSecurity Network Boot Solving CD-ROM and DVD problemsComputer Setup utility Cannot eject compact disc tray-load unit Cause Solving CD-ROM and DVD problemsMovie will not play in the DVD drive Cause Solution Solving USB flash drive problems USB flash drive not found identified Cause SolutionSystem will not boot from USB flash drive Cause Solution Security USB SecuritySolving front panel component problems Solving front panel component problemsSolving Internet access problems Solving software problems Delete buttonLog on to your ISP and launch the desired program System files may be damagedSelect Automatic Repair Solving software problemsAdvanced startup, click Restart now Post error messages Post error messagesPost numeric codes and text messages Control panel message Description Recommended actionDownload to Disable to prevent PXE Post numeric codes and text messagesFlash Screen Image Corrupted Flash Screen image has errors ECC Memory Module Detected ECCEnsure that none of the keys are DepressedPower Supply fan not detected Reseat power supply fanReconfigure card resources and/or run Computer Setup or Windows utilitiesSata Cabling Error One or more Sata devices are improperly Reboot the computerFunctionality contained in the system Bios System Bios versionActivity Beeps Possible cause Recommended action Causing the failure. Continue adding devices Pre-video graphics error For systems with a graphics cardRed Power LED flashes seven Times, once every second Unable to bootPress and hold the power button for less than Check that both power supply cables areReplace the power button harness. If Problem persists, replace the system boardPassword security and resetting Cmos Resetting the password jumperChanging a Setup or Power-On password Press Enter Deleting a Setup or Power-On passwordClearing and resetting the Cmos Page How to access and run HP PC Hardware Diagnostics HP PC Hardware DiagnosticsWhy run HP PC Hardware Diagnostics Diagnostic section, click HP Uefi Support Environment Restoring and recovering using Windows tools System backup and recoveryCreating recovery media and backups Using Reset when the system is not responding Select Reset Follow the on-screen instructions to continueBacking up, restoring, and recovering in Windows Creating recovery media Click All ProgramsTo create recovery discs Close all open programs To create the Windows DVD System backup and recoverySystem Restore Follow the on-screen instructions to set up your backupSystem Recovery System Recovery when Windows is respondingSystem Recovery when Windows is not responding Select Install now Page General Requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country Accrediting Agency Country-Specific RequirementsCountry-Specific Requirements Statement of Volatility Appendix B Statement of VolatilityEnter the F10 setup utility Appendix C Specifications SpecificationsMT Specifications Rated Input Current Current Leakage Nfpa MT SpecificationsPlus Platinum Index 116 Installing Expansion card Hard drive Computer SetupMT heat sink MT power supply Helpful hints Hood sensor IllustratedMT bezel blank MT front bezel Optical drive Resetting 112 Safety and comfort Safety precautions CleaningSystem restore points, creating MT speaker
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