HP dc7600 manual Psd

Page 19

 

 

 

HP ProtectTools Troubleshooting Guide

 

 

 

 

 

 

Software

Details

Solution / Workaround

 

Impacted-Short

 

 

 

 

description

 

 

 

HP ProtectTools Embedded Security—Numerous end-task errors during reboot after uninstalling

If the user uninstalls HP ProtectTools Embedded Security and waits a few minutes after the uninstall completes, when the user selects Yes to reboot, numerous end-task errors appear with Japanese (JP), Taiwanese (TW), Traditional Chinese (TZ).

These end tasks include:

persistWnd

hkem.exe

conime.exe

ccapp

PSD

HP ProtectTools Embedded Security Icon tray

This occurs only on first uninstall attempt. Allow more time and the stalled process will successfully complete.

Technical Reference Guide

www.hp.com

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Contents January HP ProtectTools Troubleshooting GuideFirst Edition January 2006 Document Part Number HP ProtectTools Troubleshooting Guide Acronym Term Detail Tcpa Applying Attributes Not enter a password, Embedded ContentsEnable Property Advanced EncryptHP ProtectTools Troubleshooting Guide Because it is being Cannot access the fileYes to open Embedded Security Administration Occurs The processReceived The security Installed until the HPManager is installed Access deniedClick System Devices Click Control PanelCheck the hardware and software configuration Click Start Documents Hibernation screen when SP1Tools PTHOST.exe has notModule ‘C\Program Files\HPQ\HP ProtectMessage drive is not Been detected Clicks Restore underInternal Embedded Security error has SPSystemBackupPSD HP ProtectTools Troubleshooting Guide Account for this Browse for VirtualAccounts option Select Prompt to selectUser account restriction Security Bios Smart Click Advanced SettingsClick Service & Applications Require PIN at Boot Manager Smart CardCredential Manager You can place yourFinger on the fingerprint Reader to log on toMicrosoft. Refer to Microsoft knowledge base Through the My Identity Restore Identity processMore Register
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