Applying Attributes | HP dc7600 instruction

HP ProtectTools Troubleshooting Guide

Software	Details	Solution / Workaround
Impacted-Short
description

HP ProtectTools Embedded	If the user copies files and
Security—Encrypting	folders to the PSD and tries to
folders, sub folders, and	encrypt folders/files or
files on PSD cause error	folders/subfolders, the Error
message	Applying Attributes
	message appears. The user
	can encrypt the same files on
	the C:\ drive on an extra
	installed hard drive.

This is as designed.

Moving files/folders to the PSD automatically encrypts them. There is no need to “double-encrypt” the files/folders. Attempting to double-encrypt them using on the PSD using EFS will produce this error message.

HP ProtectTools Embedded	If a drive is set up for multiple	This is as designed.
Security—Cannot Take	OS boot, ownership can only	For security reasons, the Embedded Security is
Ownership With Another	be taken with the platform	designed to work with only one OS per system.
OS In Multi-Boot Platform	initialization wizard in one
	operating system.

HP ProtectTools Embedded	Encrypting a folder does not	This is as designed.
Security—Unauthorized	stop an unauthorized user	It is a feature of EFS, not the Embedded Security
administrator can view,	with administrative rights to	TPM. Embedded Security uses Microsoft EFS
delete, rename, or move	view, delete, or move	software, and EFS preserves file/folder access
the contents of encrypted	contents of the folder.	rights for all administrators.
EFS folders

HP ProtectTools Embedded	Encrypted folders with EFS	This is as designed.
Security—Encrypted folders	are highlighted in green in	It is a feature of EFS that it does not highlight
with EFS in Windows 2000	Windows XP, but not in	encrypted folders in Windows 2000, but it does
are not shown highlighted	Windows 2000.	in Windows XP. This is true whether or not an
in green		Embedded Security TPM is installed.

HP ProtectTools Embedded	If a user sets up the	This is as designed.
Security—EFS does not	Embedded Security, logs on	It is a feature of EFS in Windows 2000. EFS in
require a password to view	as an administrator, then logs	Windows XP, by default, will not let the user
encrypted files in Windows	off and back on as the	open files/folders without a password.
2000	administrator, the user can
	subsequently see files/folders
	in Windows 2000 without a
	password.

HP ProtectTools Embedded	If the user attempts to restore	This is as designed.
Security—Software should	the hard drive using FAT32,	Microsoft EFS is supported only on NTFS and
not be installed on a restore	there will be no encrypt	will not function on FAT32. This is a feature of
with FAT32 partition	options for any files/folders	Microsoft's EFS and is not related to HP
	using EFS.	ProtectTools software.

www.hp.com

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