HP DC5100 Solving Diskette Problems, Drive. Select File Properties, Tools. Under Error-checking

Troubleshooting Without Diagnostics

Solving Diskette Problems

Common causes and solutions for diskette problems are listed in the following table.

✎You may need to reconfigure the computer when you add or remove hardware, such as an additional diskette drive. See “Solving Hardware Installation Problems” for instructions.

Solving Diskette Problems

Problem	Cause	Solution
Diskette drive light stays on.	Diskette is damaged.	In Microsoft Windows XP, right-click
		Start, click Explore, and select a
		drive. Select File > Properties >
		Tools. Under Error-checking,
		click Check Now.
	Diskette is incorrectly	Remove diskette and reinsert.
	inserted.
	Drive cable is not	Reconnect drive cable. Ensure that
	properly connected.	all four pins on the diskette power
		cable are connected to the drive.
Drive not found.	Cable is loose.	Reseat diskette drive data and
		power cable.
	Removable drive is not	Reseat the drive.
	seated properly.
Diskette drive cannot write	Diskette is not	Format the diskette.
to a diskette.	formatted.	1. From Windows Explorer select
		the disk (A) drive.
		2. Right-click the drive letter and
		select Format.
		3. Select the desired options, and
		click Start to begin formatting
		the diskette.
	Diskette is	Use another diskette or remove the
	write-protected.	write protection.

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