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| POST Error Messages |
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Numeric Codes and Text Messages (Continued) | ||
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Code/Message | Probable Cause | Recommended Action |
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Memory modules do not | Replace memory modules with matched | |
Mismatch | match each other. | sets. |
A memory module | |
Memory Module in | in memory socket |
Memory Socket(s) X, | identified in the error |
X, ... | message is missing |
| critical SPD information, |
| or is incompatible with |
| the chipset. |
1.Verify proper memory module type.
2.Try another memory socket.
3.Replace DIMM with a module conforming to the SPD standard.
A specific error has | |
Configuration | occurred in a memory |
Warning | device installed in the |
| identified socket. |
1.Verify proper memory module type.
2.Try another memory socket.
3.Replace memory module if problem persists.
Recently added memory | 1. | If additional memory was recently | |
Module Detected | module(s) support ECC |
| added, remove it to see if the problem |
ECC Modules not | memory error correction. |
| remains. |
supported on this |
| 2. | Check product documentation for |
Platform |
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| memory support information. | |
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Keyboard failure. | 1. | Reconnect keyboard with computer | |
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| turned off. |
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| 2. | Check connector for bent or missing |
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| pins. |
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| 3. | Ensure that none of the keys are |
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| depressed. |
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| 4. | Replace keyboard. |
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I/O board keyboard | 1. | Reconnect keyboard with computer | |
Controller Error | controller. |
| turned off. |
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| 2. | Replace the system board. |
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Troubleshooting Guide | www.hp.com |