HP DC5100 manual Diagnostic Front Panel LEDs and Audible Codes

Page 77

POST Error Messages

Diagnostic Front Panel LEDs and Audible Codes (Continued)

Activity

Beeps

Possible Cause

Recommended Action

 

 

 

 

 

Red Power LED

2

Processor thermal

1.

Ensure that the computer air vents

flashes two times,

 

protection

 

are not blocked and the processor

once every second,

 

activated:

 

cooling fan is running.

followed by a two

 

A fan may be

2.

Open hood, press power button,

second pause.

 

blocked or not

 

and see if the processor fan spins. If

 

 

turning.

 

the processor fan is not spinning,

 

 

OR

 

make sure the fan's cable is

 

 

The heatsink/fan

 

plugged onto the system board

 

 

 

header. Ensure the fan is

 

 

assembly is not

 

 

 

 

fully/properly seated or installed.

 

 

properly attached

 

 

 

3.

If fan is plugged in and seated

 

 

to the processor.

 

 

 

 

properly, but is not spinning, then

 

 

 

 

replace processor fan.

 

 

 

4.

Reseat processor heatsink and

 

 

 

 

verify that the fan assembly is

 

 

 

 

properly attached.

 

 

 

5.

Contact an authorized reseller or

 

 

 

 

service provider.

 

 

 

 

 

Red Power LED

3

Processor not

1.

Check to see that the processor is

flashes three times,

 

installed (not an

 

present.

once every second,

 

indicator of bad

2.

Reseat the processor.

followed by a two

 

processor).

 

 

 

second pause.

Troubleshooting Guide

www.hp.com

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Image 77
Contents May Troubleshooting GuideTroubleshooting Guide Business Desktops Contents Setting up Analog/Digital Audio Output Index Diagnostics for Windows Computer Diagnostic FeaturesDetecting Diagnostics for Windows Installing Diagnostics for Windows Using Categories in Diagnostics for Windows Menu Bar-File, Categories, Navigation, Level, Tab, Help Running Diagnostic Tests in Diagnostics for Windows Computer Diagnostic Features Computer Diagnostic Features Configuration Record Installing Configuration Record Restoring the Software Protecting the SoftwareComputer Diagnostic Features Safety and Comfort Troubleshooting Without DiagnosticsBefore You Call for Technical Support Run the Restore Plus! CDRun the Restore Plus! CD Helpful Hints Troubleshooting Without Diagnostics Solving General Problems Solving General ProblemsProblem Cause Solution Standby modeComputers, is locked Solving General Problems Troubleshooting Without Diagnostics Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Solving Diskette Problems Solving Diskette ProblemsTools. Under Error-checking Drive. Select File PropertiesFormat a /F1440 Legacy Diskette WriteStorage Storage Options Media Boot Storage Boot OrderNetwork Server Mode Security Password OptionsSolving Hard Drive Problems Solving Hard Drive ProblemsSecurity Restore Master Boot Record Power-On OptionsBoot Order list Security Restore MasterBoot Record Solving MultiBay Problems Solving MultiBay ProblemsMultiBay to Device Available Security Device SecuritySolving Display Problems Solving Display ProblemsSelect Enable VGA Mode Set properly Solving Display Problems Conversion circuits may Solving Audio Problems Solving Audio ProblemsSystem Sure Enable digital CDDevice Manager button Audio for this CD-ROMSolving Audio Problems Solving Printer Problems Solving Printer ProblemsWhere printer port is DIR C\ printer portSolving Keyboard Problems Solving Keyboard and Mouse ProblemsClick Shut Down. The Shut Down Windows dialog boxEnter key Solving Mouse ProblemsWindows logo key to Solving Hardware Installation Problems Solving Hardware Installation ProblemsDetermine possible causes On the system to see if fault goes Solving Network Problems Solving Network ProblemsNetwork & Internet Failure Eeprom Solving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsCD-ROM, CD-RW Solving Internet Access Problems Solving Drive Key ProblemsSolving Drive Key Problems Solving Internet Access ProblemsDelete Cookies button OptionsProperties Click the Device ManagerSolving Software Problems Solving Software ProblemsContacting Customer Support Troubleshooting Without Diagnostics Post Error Messages Code/Message Probable Cause Recommended Action Post Numeric Codes and Text MessagesNumeric Codes and Text Messages Onboard Devices Device Options NIC PXEOption ROM Download to Guide on the Documentation CD for Or is incompatible with Advanced Onboard Devices Chassis, Rear Not connected Detected Device Non-USDT systems Storage DPS Self-testFor systems with 4 Sata ports ROM Bios CPU fan not installed or Activity Beeps Possible Cause Recommended Action Post Diagnostic Front Panel LEDs and Audible CodesDiagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Off and replace one device at a Management Guide on Diagnostic Front Panel LEDs and Audible Codes Password Security and Resetting Cmos Resetting the Password Jumper Using the Cmos Button Clearing and Resetting the CmosCmos button Using Computer Setup to Reset Cmos Password Security and Resetting Cmos Drive Protection System DPS Select Interactive Test Storage Hard Drives Accessing DPS Through Diagnostics for WindowsSelect Storage DPS Self-Test Accessing DPS Through Computer SetupDrive Protection System DPS Setting up Analog/Digital Audio Output Setting up Analog/Digital Audio Output Index Post
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