HP DC5100 manual Cd-Rom, Cd-Rw

Page 56

Troubleshooting Without Diagnostics

Solving CD-ROM and DVD Problems (Continued)

Problem

Cause

Solution

 

 

 

Cannot eject compact disc

Disc not properly seated

Turn off the computer and insert a

(tray-load unit).

in the drive.

thin metal rod into the emergency

 

 

eject hole and push firmly. Slowly

 

 

pull the tray out from the drive until

 

 

the tray is fully extended, then

 

 

remove the disc.

 

 

 

CD-ROM, CD-RW,

Media has been

Re-insert the Media with the label

DVD-ROM, or DVD-R/RW

inserted upside down.

facing up.

drive cannot read a disc or

 

 

takes too long to start.

 

 

The DVD-ROM drive takes longer to start because it has to determine the type of media played, such as audio or video.

Wait at least 30 seconds to let the DVD-ROM drive determine the type of media being played. If the disc still does not start, read the other solutions listed for this topic.

CD or DVD disc is dirty. Clean CD or DVD with a CD cleaning kit, available from most computer stores.

Windows does not detect the CD-ROM or DVD-ROM drive.

1.Use Device Manager to remove or uninstall the device in question.

2.Restart the computer and let Windows detect the CD or DVD driver.

Recording audio CDs is

Wrong or poor quality

1.

Try using a slower speed when

difficult or impossible.

media type.

 

recording.

 

 

2.

Verify that you are using the

 

 

 

correct media for the drive.

 

 

3.

Try a different brand of media.

 

 

 

Quality varies widely between

 

 

 

manufacturers.

 

 

 

 

2–40

www.hp.com

Troubleshooting Guide

Image 56
Contents Troubleshooting Guide MayTroubleshooting Guide Business Desktops Contents Setting up Analog/Digital Audio Output Index Computer Diagnostic Features Diagnostics for WindowsDetecting Diagnostics for Windows Installing Diagnostics for Windows Using Categories in Diagnostics for Windows Menu Bar-File, Categories, Navigation, Level, Tab, Help Running Diagnostic Tests in Diagnostics for Windows Computer Diagnostic Features Computer Diagnostic Features Configuration Record Installing Configuration Record Protecting the Software Restoring the SoftwareComputer Diagnostic Features Troubleshooting Without Diagnostics Safety and ComfortRun the Restore Plus! CD Before You Call for Technical SupportRun the Restore Plus! CD Helpful Hints Troubleshooting Without Diagnostics Solving General Problems Solving General ProblemsProblem Cause Solution Standby modeComputers, is locked Solving General Problems Troubleshooting Without Diagnostics Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Solving Diskette Problems Solving Diskette ProblemsTools. Under Error-checking Drive. Select File PropertiesFormat a /F1440 Legacy Diskette WriteStorage Storage Options Storage Boot Order Media BootNetwork Server Mode Security Password OptionsSolving Hard Drive Problems Solving Hard Drive ProblemsPower-On Options Security Restore Master Boot RecordBoot Order list Security Restore MasterBoot Record Solving MultiBay Problems Solving MultiBay ProblemsMultiBay to Device Available Security Device SecuritySolving Display Problems Solving Display ProblemsSelect Enable VGA Mode Set properly Solving Display Problems Conversion circuits may Solving Audio Problems Solving Audio ProblemsSure Enable digital CD SystemDevice Manager button Audio for this CD-ROMSolving Audio Problems Solving Printer Problems Solving Printer ProblemsWhere printer port is DIR C\ printer portSolving Keyboard and Mouse Problems Solving Keyboard ProblemsClick Shut Down. The Shut Down Windows dialog boxEnter key Solving Mouse ProblemsWindows logo key to Solving Hardware Installation Problems Solving Hardware Installation ProblemsDetermine possible causes On the system to see if fault goes Solving Network Problems Solving Network ProblemsNetwork & Internet Failure Eeprom Solving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsCD-ROM, CD-RW Solving Drive Key Problems Solving Internet Access ProblemsSolving Drive Key Problems Solving Internet Access ProblemsOptions Delete Cookies buttonClick the Device Manager PropertiesSolving Software Problems Solving Software ProblemsContacting Customer Support Troubleshooting Without Diagnostics Post Error Messages Code/Message Probable Cause Recommended Action Post Numeric Codes and Text MessagesNumeric Codes and Text Messages Onboard Devices Device Options NIC PXEOption ROM Download to Guide on the Documentation CD for Or is incompatible with Advanced Onboard Devices Chassis, Rear Not connected Detected Device Storage DPS Self-test Non-USDT systemsFor systems with 4 Sata ports ROM Bios CPU fan not installed or Activity Beeps Possible Cause Recommended Action Post Diagnostic Front Panel LEDs and Audible CodesDiagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Off and replace one device at a Management Guide on Diagnostic Front Panel LEDs and Audible Codes Password Security and Resetting Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Using the Cmos ButtonCmos button Using Computer Setup to Reset Cmos Password Security and Resetting Cmos Drive Protection System DPS Accessing DPS Through Diagnostics for Windows Select Interactive Test Storage Hard DrivesAccessing DPS Through Computer Setup Select Storage DPS Self-TestDrive Protection System DPS Setting up Analog/Digital Audio Output Setting up Analog/Digital Audio Output Index Post
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DC5100 specifications

The HP DC5100 is a desktop computer that was launched by Hewlett-Packard in the mid-2000s, primarily targeting the business sector and home office users. Its design emphasizes robustness, reliability, and ease of use, which has made it a popular choice among small to medium-sized businesses.

One of the main features of the HP DC5100 is its compact form factor, designed for efficient use of space in an office environment. The small desktop chassis allows users to maximize their workspace while still providing ample power for essential applications. The machine is equipped with various Intel processor options, including the Pentium 4 and the Celeron, which cater to different performance needs. This flexibility in processor choice allows businesses to select a configuration that best fits their specific workload requirements.

In terms of memory, the DC5100 supports a maximum of 4 GB of DDR2 RAM, ensuring that it can handle multitasking efficiently. This is particularly beneficial for tasks such as running multiple applications simultaneously, which is a common requirement in business settings. The storage options are diverse, with SATA hard drives available in various capacities, providing users with the ability to choose the right amount of space for their data and applications.

Connectivity options are also a highlight of the HP DC5100. It comes equipped with multiple USB ports, facilitating easy connection of peripherals such as printers, external storage devices, and other accessories. The integrated Ethernet port enables quick and reliable network connectivity, making it simple to connect to local networks and access the internet.

Another noteworthy aspect of the DC5100 is its energy efficiency. Designed for business use, it incorporates power-saving features that help reduce overall energy consumption, contributing to lower operating costs over time. This is particularly important for companies looking to manage their budgets while being mindful of environmental impact.

The HP DC5100 also features various security technologies, including password protection and BIOS security options, which help protect sensitive data. This is critical for businesses that prioritize data integrity and confidentiality.

In conclusion, the HP DC5100 is a well-rounded desktop that boasts a balance of performance, efficiency, and reliability. Its compact design, versatile configurations, and strong connectivity options make it a solid choice for both business and home office environments. With features designed to enhance productivity while ensuring security and energy savings, the HP DC5100 remains a viable option for users seeking dependable computing power.