HP DC5100 manual Conversion circuits may

Page 39

Troubleshooting Without Diagnostics

Solving Display Problems (Continued)

Problem

Cause

Solution

Fuzzy focus; streaking,

Flat panel monitor’s

ghosting, or shadowing

internal digital

effects; horizontal scrolling

conversion circuits may

lines; faint vertical bars; or

be unable to correctly

unable to center the picture

interpret the output

on the screen.

synchronization of the

(flat panel monitors using

graphics card.

an analog VGA input

 

connection only)

 

1.Select the monitor’s Auto-Adjustment option in the monitor’s on-screen display menu.

2.Manually synchronize the Clock and Clock Phase on-screen display functions. To download a SoftPaq that will assist you with the synchronization, go to the following Web site, select the appropriate monitor, and download either SP20930 or SP22333: www.hp.com/support

Graphics card is not seated properly or is bad.

1.Reseat the graphics card.

2.Replace the graphics card.

Certain typed symbols do

The font you are using

not appear correct.

does not support that

 

particular symbol.

Use the Character Map to locate the and select the appropriate symbol. Click Start > All Programs >

Accessories > System Tools > Character Map. You can copy the symbol from the Character Map into a document.

Troubleshooting Guide

www.hp.com

2–23

Image 39
Contents May Troubleshooting GuideTroubleshooting Guide Business Desktops Contents Setting up Analog/Digital Audio Output Index Diagnostics for Windows Computer Diagnostic FeaturesDetecting Diagnostics for Windows Installing Diagnostics for Windows Using Categories in Diagnostics for Windows Menu Bar-File, Categories, Navigation, Level, Tab, Help Running Diagnostic Tests in Diagnostics for Windows Computer Diagnostic Features Computer Diagnostic Features Configuration Record Installing Configuration Record Restoring the Software Protecting the SoftwareComputer Diagnostic Features Safety and Comfort Troubleshooting Without DiagnosticsBefore You Call for Technical Support Run the Restore Plus! CDRun the Restore Plus! CD Helpful Hints Troubleshooting Without Diagnostics Standby mode Solving General ProblemsSolving General Problems Problem Cause SolutionComputers, is locked Solving General Problems Troubleshooting Without Diagnostics Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Drive. Select File Properties Solving Diskette ProblemsSolving Diskette Problems Tools. Under Error-checkingLegacy Diskette Write Storage Storage OptionsFormat a /F1440 Security Password Options Storage Boot OrderMedia Boot Network Server ModeSolving Hard Drive Problems Solving Hard Drive ProblemsSecurity Restore Master Boot Record Power-On OptionsSecurity Restore Master Boot RecordBoot Order list Security Device Security Solving MultiBay ProblemsSolving MultiBay Problems MultiBay to Device AvailableSolving Display Problems Solving Display Problems Select Enable VGA Mode Set properly Solving Display Problems Conversion circuits may Solving Audio Problems Solving Audio ProblemsAudio for this CD-ROM Sure Enable digital CDSystem Device Manager buttonSolving Audio Problems DIR C\ printer port Solving Printer ProblemsSolving Printer Problems Where printer port isDown Windows dialog box Solving Keyboard and Mouse ProblemsSolving Keyboard Problems Click Shut Down. The ShutSolving Mouse Problems Windows logo key toEnter key Solving Hardware Installation Problems Solving Hardware Installation ProblemsDetermine possible causes On the system to see if fault goes Solving Network Problems Solving Network ProblemsNetwork & Internet Failure Eeprom Solving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsCD-ROM, CD-RW Solving Internet Access Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving Drive Key ProblemsDelete Cookies button OptionsProperties Click the Device ManagerSolving Software Problems Solving Software ProblemsContacting Customer Support Troubleshooting Without Diagnostics Post Error Messages Post Numeric Codes and Text Messages Numeric Codes and Text MessagesCode/Message Probable Cause Recommended Action Device Options NIC PXE Option ROM Download toOnboard Devices Guide on the Documentation CD for Or is incompatible with Advanced Onboard Devices Chassis, Rear Not connected Detected Device Non-USDT systems Storage DPS Self-testFor systems with 4 Sata ports ROM Bios CPU fan not installed or Post Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible CodesActivity Beeps Possible Cause Recommended Action Diagnostic Front Panel LEDs and Audible Codes Off and replace one device at a Management Guide on Diagnostic Front Panel LEDs and Audible Codes Password Security and Resetting Cmos Resetting the Password Jumper Using the Cmos Button Clearing and Resetting the CmosCmos button Using Computer Setup to Reset Cmos Password Security and Resetting Cmos Drive Protection System DPS Select Interactive Test Storage Hard Drives Accessing DPS Through Diagnostics for WindowsSelect Storage DPS Self-Test Accessing DPS Through Computer SetupDrive Protection System DPS Setting up Analog/Digital Audio Output Setting up Analog/Digital Audio Output Index Post
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