HP DC5100 manual Solving MultiBay Problems, MultiBay to Device Available, Security Device Security

Troubleshooting Without Diagnostics

Solving Hard Drive Problems (Continued)

Problem Cause Solution

Parallel ATA (PATA) hard drive does not perform optimally.

You are using the wrong cable for the drive type.

Reinstall the Ultra ATA hard drive using an 80-conductor cable.

Computer will not start.	Hard drive is damaged.	Observe if the front panel Power
		LED is blinking RED and if any
		beeps are heard. See Appendix A,
		“POST Error Messages” to
		determine possible causes for the
		blinking red and beep codes.
		See the Worldwide Limited
		Warranty for terms and conditions.
Computer seems to be	Program in use has	Attempt the normal Windows “Shut
locked up.	stopped responding to	Down” procedure. If this fails, press
	commands.	the power button for four or more
		seconds to turn off the power. To
		restart the computer, press the
		power button again.

Solving MultiBay Problems

Solving MultiBay Problems

Problem Cause Solution

Drive not found.	You attempted to hot
	plug a removable
	hard drive that has
	DriveLock security
	enabled. (This feature
	supported on select
	models only.)

Shut down Windows and turn off the computer. Insert the drive into the MultiBay, if it is not already inserted. Turn on the computer.

MultiBay is hidden in	Enter Computer Setup and set
Computer Setup.	MultiBay to Device Available in
	Security > Device Security.

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