HP DC5100 manual Network & Internet

Page 50

Troubleshooting Without Diagnostics

Solving Network Problems (Continued)

Problem

Cause

Solution

Network status link light never flashes.

The network status light is supposed to flash when there is network activity.

No active network is

Check cabling and network

detected.

equipment for proper connection.

 

 

Network controller is not

Check for the device status within

set up properly.

Windows, such as Device Manager

 

for driver load and the Network

 

Connections applet within

 

Windows for link status.

Network controller is

1.

Run Computer Setup and

disabled.

 

enable network controller.

 

2.

Enable the network controller in

 

 

the operating system via Device

 

 

Manager.

 

 

Network driver is not

Reinstall network drivers. See the

properly loaded.

Network & Internet

 

Communications Guide on the

 

Documentation CD.

 

 

System cannot autosense

Disable auto-sensing capabilities

the network.

and force the system into the correct

 

operating mode. See the Network

 

& Internet Communications Guide

 

on the Documentation CD.

Diagnostics reports a

The cable is not securely

failure.

connected.

Ensure that the cable is securely attached to the network connector and that the other end of the cable is securely attached to the correct device.

 

The cable is attached to

Ensure that the cable is attached to

 

the incorrect connector.

the correct connector.

 

 

 

 

There is a problem with

Ensure that the cable and device at

 

the cable or a device at

the other end are operating

 

the other end of the cable.

correctly.

 

 

 

 

Network controller

Under the Computer Setup

 

interrupt is shared with

Advanced menu, change the

 

an expansion board.

resource settings for the board.

 

 

 

2–34

www.hp.com

Troubleshooting Guide

Image 50
Contents Troubleshooting Guide MayTroubleshooting Guide Business Desktops Contents Setting up Analog/Digital Audio Output Index Computer Diagnostic Features Diagnostics for WindowsDetecting Diagnostics for Windows Installing Diagnostics for Windows Using Categories in Diagnostics for Windows Menu Bar-File, Categories, Navigation, Level, Tab, Help Running Diagnostic Tests in Diagnostics for Windows Computer Diagnostic Features Computer Diagnostic Features Configuration Record Installing Configuration Record Protecting the Software Restoring the SoftwareComputer Diagnostic Features Troubleshooting Without Diagnostics Safety and ComfortRun the Restore Plus! CD Before You Call for Technical SupportRun the Restore Plus! CD Helpful Hints Troubleshooting Without Diagnostics Problem Cause Solution Solving General ProblemsSolving General Problems Standby modeComputers, is locked Solving General Problems Troubleshooting Without Diagnostics Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Tools. Under Error-checking Solving Diskette ProblemsSolving Diskette Problems Drive. Select File PropertiesFormat a /F1440 Legacy Diskette WriteStorage Storage Options Network Server Mode Storage Boot OrderMedia Boot Security Password OptionsSolving Hard Drive Problems Solving Hard Drive ProblemsPower-On Options Security Restore Master Boot RecordBoot Order list Security Restore MasterBoot Record MultiBay to Device Available Solving MultiBay ProblemsSolving MultiBay Problems Security Device SecuritySolving Display Problems Solving Display ProblemsSelect Enable VGA Mode Set properly Solving Display Problems Conversion circuits may Solving Audio Problems Solving Audio ProblemsDevice Manager button Sure Enable digital CDSystem Audio for this CD-ROMSolving Audio Problems Where printer port is Solving Printer ProblemsSolving Printer Problems DIR C\ printer portClick Shut Down. The Shut Solving Keyboard and Mouse ProblemsSolving Keyboard Problems Down Windows dialog boxEnter key Solving Mouse ProblemsWindows logo key to Solving Hardware Installation Problems Solving Hardware Installation ProblemsDetermine possible causes On the system to see if fault goes Solving Network Problems Solving Network ProblemsNetwork & Internet Failure Eeprom Solving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsCD-ROM, CD-RW Solving Drive Key Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving Internet Access ProblemsOptions Delete Cookies buttonClick the Device Manager PropertiesSolving Software Problems Solving Software ProblemsContacting Customer Support Troubleshooting Without Diagnostics Post Error Messages Code/Message Probable Cause Recommended Action Post Numeric Codes and Text MessagesNumeric Codes and Text Messages Onboard Devices Device Options NIC PXEOption ROM Download to Guide on the Documentation CD for Or is incompatible with Advanced Onboard Devices Chassis, Rear Not connected Detected Device Storage DPS Self-test Non-USDT systemsFor systems with 4 Sata ports ROM Bios CPU fan not installed or Activity Beeps Possible Cause Recommended Action Post Diagnostic Front Panel LEDs and Audible CodesDiagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Off and replace one device at a Management Guide on Diagnostic Front Panel LEDs and Audible Codes Password Security and Resetting Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Using the Cmos ButtonCmos button Using Computer Setup to Reset Cmos Password Security and Resetting Cmos Drive Protection System DPS Accessing DPS Through Diagnostics for Windows Select Interactive Test Storage Hard DrivesAccessing DPS Through Computer Setup Select Storage DPS Self-TestDrive Protection System DPS Setting up Analog/Digital Audio Output Setting up Analog/Digital Audio Output Index Post
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DC5100 specifications

The HP DC5100 is a desktop computer that was launched by Hewlett-Packard in the mid-2000s, primarily targeting the business sector and home office users. Its design emphasizes robustness, reliability, and ease of use, which has made it a popular choice among small to medium-sized businesses.

One of the main features of the HP DC5100 is its compact form factor, designed for efficient use of space in an office environment. The small desktop chassis allows users to maximize their workspace while still providing ample power for essential applications. The machine is equipped with various Intel processor options, including the Pentium 4 and the Celeron, which cater to different performance needs. This flexibility in processor choice allows businesses to select a configuration that best fits their specific workload requirements.

In terms of memory, the DC5100 supports a maximum of 4 GB of DDR2 RAM, ensuring that it can handle multitasking efficiently. This is particularly beneficial for tasks such as running multiple applications simultaneously, which is a common requirement in business settings. The storage options are diverse, with SATA hard drives available in various capacities, providing users with the ability to choose the right amount of space for their data and applications.

Connectivity options are also a highlight of the HP DC5100. It comes equipped with multiple USB ports, facilitating easy connection of peripherals such as printers, external storage devices, and other accessories. The integrated Ethernet port enables quick and reliable network connectivity, making it simple to connect to local networks and access the internet.

Another noteworthy aspect of the DC5100 is its energy efficiency. Designed for business use, it incorporates power-saving features that help reduce overall energy consumption, contributing to lower operating costs over time. This is particularly important for companies looking to manage their budgets while being mindful of environmental impact.

The HP DC5100 also features various security technologies, including password protection and BIOS security options, which help protect sensitive data. This is critical for businesses that prioritize data integrity and confidentiality.

In conclusion, the HP DC5100 is a well-rounded desktop that boasts a balance of performance, efficiency, and reliability. Its compact design, versatile configurations, and strong connectivity options make it a solid choice for both business and home office environments. With features designed to enhance productivity while ensuring security and energy savings, the HP DC5100 remains a viable option for users seeking dependable computing power.