HP DC5100 manual Network & Internet

Troubleshooting Without Diagnostics

Solving Network Problems (Continued)

Problem Cause Solution

Network status link light never flashes.

✎The network status light is supposed to flash when there is network activity.

No active network is	Check cabling and network
detected.	equipment for proper connection.
Network controller is not	Check for the device status within
set up properly.	Windows, such as Device Manager
	for driver load and the Network
	Connections applet within
	Windows for link status.

Network controller is	1.	Run Computer Setup and
disabled.		enable network controller.
	2.	Enable the network controller in
		the operating system via Device
		Manager.
Network driver is not	Reinstall network drivers. See the
properly loaded.	Network & Internet
	Communications Guide on the
	Documentation CD.
System cannot autosense	Disable auto-sensing capabilities
the network.	and force the system into the correct
	operating mode. See the Network
	& Internet Communications Guide
	on the Documentation CD.

Diagnostics reports a	The cable is not securely
failure.	connected.

Ensure that the cable is securely attached to the network connector and that the other end of the cable is securely attached to the correct device.

The cable is attached to	Ensure that the cable is attached to
the incorrect connector.	the correct connector.
There is a problem with	Ensure that the cable and device at
the cable or a device at	the other end are operating
the other end of the cable.	correctly.
Network controller	Under the Computer Setup
interrupt is shared with	Advanced menu, change the
an expansion board.	resource settings for the board.

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