HP 1010 Fax, 1010xi Fax manual Troubleshooting, Fax problems, Display, Problem Solution

Page 47

Display

hp fax 1010 series

Status/Solution

The machine you want to poll is not ready to answer your poll. Check with the other person.

The document you are sending has jammed in the document feeder. To clear the document jam, see document jams during transmission on page 35.

You tried to copy or fax a document which is longer than 390 mm.

The fax machine is busy doing something else.

The machine is waiting (three minutes) to automatically redial the fax number that was busy or did not answer.

care and maintenance

troubleshooting

Your problem may be listed in LCD error messages. The chart below shows other problems you can solve yourself. For problems you cannot resolve here, see use hewlett-packard support services on page 50.

fax problems

Problem

Solution

 

 

The machine is not working, there is no

Unplug the power cord and plug it in again. Check that your socket is

display, and the buttons are not working.

live.

 

 

No dial tone.

Check that the phone is connected properly. Check the phone socket

 

in the wall by plugging in another phone.

 

 

Someone calls and gets a busy signal

This may rarely occur if the answer mode is set to AUTO, a voice call

even though the fax is not busy.

comes in and is hung up without being answered, and another call is

 

immediately received. In AUTO mode the machine goes back to fax

 

receive mode if the voice call is not answered. The line will appear

 

busy until the machine resets.

 

 

The numbers stored in memory do not

Make sure the numbers are programmed correctly. To print a Phone

dial correctly.

book list, see print user reports on page 28..

 

 

The document does not feed into the

Be sure the document is not wrinkled, and you are putting it in

machine.

correctly. Check that the document is the right size and not too thick or

 

too thin. See document types and sizes on page 43.

 

 

You cannot receive faxes automatically.

Check if TEL appears on the right side of the display. In TEL mode, you

 

cannot receive a fax automatically. Be sure the handset is seated on

 

the cradle properly.

 

 

The machine cannot receive faxes

Do not hang up the handset before pressing Start/Enter to receive a

manually.

fax.

 

 

The machine does not send anything.

Check that the document is loaded face down. Send should show up

 

in the display after it dials. Check if the machine to which you are

 

sending can receive your fax.

 

 

You cannot poll another machine.

The fax machine you are polling may be using a poll code (password).

 

 

The fax you received has blank bits on it.

The machine sending to you may be faulty. A noisy phone line can

 

cause line errors. Check your machine by making a copy.

 

 

Spots or lines missing from the fax you

Check if the print cartridge is ok by making a copy. See maintain the

receive.

print cartridge on page 36. Check with the telephone company to see

 

if your phone line is noisy.

 

 

You are receiving poor quality copies.

The fax machine sending to you may have a dirty scan glass. Also,

 

check with the telephone company to see if your phone line is noisy.

 

 

Some of the words on the fax you

The machine sending to you had a temporary document jam.

received appear stretched.

 

 

 

troubleshooting

41

 

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Page 46 Page 48
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Page 46 Page 48
Contents User Guide Read and understand all instructions in the setup poster Safety informationContents Basic functions Regulatory information Paper types and sizes Acceptable documents Print cartridge Product specificationsWarranty Index Hp fax 1010 series Paper type and sizes Load paperSend a fax FAX or TAM answer modeAuto answer mode Load documents to fax or copyMultiple copies or copies with options TEL answer modeMake a copy Single copy-no optionsMake a telephone call Hp fax, front Panel Menus Paneland Hp fax, front panelHp fax Hp fax, fron Panel Menus Hp fax, frontFront panel Rear viewHp fax, front Panel Menus Feature PurposeMenus Menu buttons Ready modeNavigate the menus Fax header telephone number Enter dates, times, text, and telephone numbersMost text fields Up your fax Set up your faxSet up your fax set up your fax set up your fax Set the answer modesTurn Caller ID on Set rings to answerUse Caller ID Block junk fax numbers Set up your faxUse Buttons to select On and press Start/Enter Image TCRTeach the hp fax the ring pattern Set up distinctive ring Drpd answer modeDistinctive ring Drpd Hp fax 1010 series Speed dialing speed dialing Speed dialingStore a number in the phone book Print the phone bookDial from the phone book Functions Basic functionsPaper types and sizes Basic functions basic functionDo not try to send documents that are Set document resolution and contrast for a single copyDocument types and sizes Automatic fax redial Adjust volumeRinger volume Speaker volumeReceiving via an extension telephone Advanced Faxing Delayed faxAdvanced faxing BroadcastingPolling another fax to receive Setting send pollingPolling Advanced To cancel the scheduled jobForward faxes Hp fax 1010 series Set the date and time Other featuresTurn on and off alarm and key sounds Reports you can print Set the fax header informationPrint user reports Automatic reportsSelect what you want to delete by pressing Reprinting faxesClearing memory StepSystem ID Set menu optionsIt will Press To find the number you want to dial LoudspeakerRedial a number in memory PulseHp fax 1010 series Print cartridge information Care and maintenanceCare Maintenance Care and maintenanceReplace the print cartridge Print the self testTo clear document jam Clear jammed documents and paperCare Document jams during transmissionIf the paper is jammed in the paper feed area Clean the print cartridge nozzlesMaintain the print cartridge If the paper is jammed in the printing areaPlug in the power cord and reinstall the cartridge Clean the nozzlesClean the cartridge carrier contacts Clean the document scanner area Display Status/Solution Adjust the scannerLCD error messages Display Status/Solution Display TroubleshootingFax problems Problem SolutionProblem Solution Print quality problemsPaper feeding problems Single sheet Or more sheets Specifications RegulatoryRegulatory information Acceptable documentsPrint cartridge Product specificationsSpecifications are subject to change without notice SpecificationSample of ITU #1 chart reduced to 60.5% Environmental product stewardship program Hp fax 1010 series batteryDOC statement / Déclaration de conformité Canada Regulatory informationRegulatory notices FCC statementFor non-European customers Declaration of Conformity Declaration of conformityCountry or region Hp technical support Use hewlett-packard support servicesLimitations of liability WarrantySpecifications Limitations of warrantyHp fax 1010 series Index Page Page C9270-90102
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Manual 2 pages 2.05 Kb

1010 Fax, 1010xi Fax specifications

The HP 1010xi Fax is an efficient and reliable fax machine designed to meet the communication needs of small businesses and home offices. Known for its compact design and user-friendly interface, the 1010xi Fax stands out as a practical solution for transmitting important documents quickly and securely.

One of its main features is the high-speed fax transmission, allowing users to send and receive documents in just a matter of seconds. The machine supports a variety of fax formats, ensuring compatibility with other fax systems. The 1010xi comes equipped with a 33.6 Kbps modem, which provides fast transmission speeds while ensuring high-quality fax outputs. This makes it ideal for businesses that frequently send time-sensitive documents over the fax line.

In terms of technology, the HP 1010xi utilizes thermal transfer printing, which delivers clear and sharp text, as well as vivid images. This technology not only produces high-quality prints but also minimizes operating costs, as it uses ink effectively. The machine’s paper handling capabilities accommodate a range of paper sizes, including letter and legal formats, allowing it to support various document needs.

The fax machine features a user-friendly LCD display, which simplifies navigation through its menu options for faxing, printing, and scanning tasks. The interface allows users to store frequently dialed fax numbers, reducing the time spent entering recipients' details. Moreover, the HP 1010xi Fax includes a robust memory storage capacity, which can store multiple incoming faxes, ensuring that no communication is missed even during busy hours.

One notable characteristic of the HP 1010xi Fax is its energy efficiency. It is designed to consume minimal power, making it an eco-friendly option for environmentally conscious users. Additionally, the compact footprint of the machine ensures it occupies little desk space, making it suitable for any office layout.

Finally, the HP 1010xi Fax is designed with reliability in mind. Its durable construction means it can withstand regular use without compromising performance, making it a dependable addition to any office environment. Combining speed, efficiency, and clear output, the HP 1010xi Fax is an essential tool for those needing reliable faxing capabilities in a modern workplace.
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