HP 1010xi Fax, 1010 Fax manual Print quality problems, Paper feeding problems, Problem Solution

Page 48

hp fax 1010 series

Problem

Solution

 

 

Your machine does not make copies.

Make sure your document is loaded face down.

 

 

There are lines on copies or documents

Check your scan glass for marks and clean it (see clean the document

you send.

scanner area on page 38.)

 

 

The machine dials a number, but fails to

The remote fax machine may be turned off or unable to answer

make a connection with a remote fax

incoming calls. Speak with the other fax operator to solve the problem.

machine.

 

 

 

You cannot store a document in memory.

There may not be enough memory available to hold the document you

 

want to store. If the display shows a Memory Full message, do the

 

following until you can store your document in memory:

 

• Print all unprinted faxes in memory (see reprinting faxes on page

 

29).

 

• Delete unneeded polling faxes, broadcast faxes, or delayed faxes

 

(see to cancel the scheduled job on page 25).

 

 

Blank areas appear at the bottom of each

You may have selected the wrong paper size setting. To select the

page or on continuation pages, with only

proper paper size, see Paper Size on page 30.

a small strip of material printed at the top.

 

 

 

print quality problems

Problem

Solution

 

 

Light or blurred characters.

• Check ink level as described in view ink level on page 33. To install

 

a new print cartridge, see replace the print cartridge on page 34.

 

• Make sure the print cartridge is installed correctly. To clean the print

 

cartridge, see maintain the print cartridge on page 36.

 

 

Smudged or dark characters.

Make sure the paper is straight and unwrinkled. Let ink dry before

 

handling the paper. To clean the print cartridge, see maintain the print

 

cartridge on page 36.

 

 

Characters with white lines.

• If Ink Low. Install new ink cartridge is displayed, install a new print

 

cartridge as described in replace the print cartridge on page 34.

 

• Remove and reinstall the print cartridge.

 

• Clean the print cartridge (see maintain the print cartridge on

 

page 36.)

 

 

Improperly formed or misaligned

Clean the print cartridge (see clean the print cartridge nozzles on

characters.

page 36.)

 

 

Abnormal black horizontal lines

Clean the cartridge carrier (see clean the cartridge carrier contacts on

 

page 37.)

 

 

paper feeding problems

Problem

Solution

 

 

Paper is jammed during printing.

Clear paper jam as described in paper jams during printing on

 

page 35.

 

 

Paper sticks together.

• Make sure you have less than 50 sheets in the paper tray.

 

• Humid conditions may cause some paper to stick together. Take the

 

paper out and fan the pages and replace.

 

 

Paper fails to feed.

Remove any obstructions inside the printer.

 

 

Multiple sheets of paper feed.

When loading paper, do not force the paper down into the printer. If

 

multiple sheets have caused a paper jam, clear the paper jam. (see

 

paper jams during printing on page 35.)

 

 

Paper skews or buckles in the paper tray.

The paper tray can hold up to 50 sheets. Make sure the paper guides

 

do not cause the paper to bow in the bin. When loading paper, do

 

not force it down into the machine.

 

 

42

care and maintenance

Image 48
Contents User Guide Safety information Read and understand all instructions in the setup posterContents Basic functions Acceptable documents Print cartridge Product specifications Warranty IndexRegulatory information Paper types and sizes Hp fax 1010 series Load paper Paper type and sizesFAX or TAM answer mode Auto answer modeLoad documents to fax or copy Send a faxTEL answer mode Make a copySingle copy-no options Multiple copies or copies with optionsMake a telephone call Hp fax, front panel Hp faxHp fax, fron Panel Menus Hp fax, front Hp fax, front Panel Menus PanelandRear view Front panelFeature Purpose Hp fax, front Panel MenusMenus Ready mode Navigate the menusMenu buttons Enter dates, times, text, and telephone numbers Most text fieldsFax header telephone number Set up your fax Set up your fax set up your fax set up your faxSet the answer modes Up your faxSet rings to answer Use Caller IDTurn Caller ID on Set up your fax Block junk fax numbersImage TCR Use Buttons to select On and press Start/EnterSet up distinctive ring Drpd answer mode Distinctive ring DrpdTeach the hp fax the ring pattern Hp fax 1010 series Speed dialing Store a number in the phone bookPrint the phone book Speed dialing speed dialingDial from the phone book Basic functions Paper types and sizesBasic functions basic function FunctionsSet document resolution and contrast for a single copy Document types and sizesDo not try to send documents that are Adjust volume Ringer volumeSpeaker volume Automatic fax redialReceiving via an extension telephone Delayed fax Advanced faxingBroadcasting Advanced FaxingSetting send polling PollingPolling another fax to receive To cancel the scheduled job Forward faxesAdvanced Hp fax 1010 series Other features Turn on and off alarm and key soundsSet the date and time Set the fax header information Print user reportsAutomatic reports Reports you can printReprinting faxes Clearing memoryStep Select what you want to delete by pressingSet menu options It willSystem ID Loudspeaker Redial a number in memoryPulse Press To find the number you want to dialHp fax 1010 series Care and maintenance Care MaintenanceCare and maintenance Print cartridge informationPrint the self test Replace the print cartridgeClear jammed documents and paper CareDocument jams during transmission To clear document jamClean the print cartridge nozzles Maintain the print cartridgeIf the paper is jammed in the printing area If the paper is jammed in the paper feed areaClean the nozzles Clean the cartridge carrier contactsPlug in the power cord and reinstall the cartridge Clean the document scanner area Adjust the scanner LCD error messagesDisplay Status/Solution Display Status/Solution Troubleshooting Fax problemsProblem Solution DisplayPrint quality problems Paper feeding problemsProblem Solution Specifications Regulatory Regulatory informationAcceptable documents Single sheet Or more sheetsProduct specifications Specifications are subject to change without noticeSpecification Print cartridgeSample of ITU #1 chart reduced to 60.5% Hp fax 1010 series battery Environmental product stewardship programRegulatory information Regulatory noticesFCC statement DOC statement / Déclaration de conformité CanadaFor non-European customers Declaration of conformity Declaration of ConformityUse hewlett-packard support services Country or region Hp technical supportWarranty SpecificationsLimitations of warranty Limitations of liabilityHp fax 1010 series Index Page Page C9270-90102
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1010 Fax, 1010xi Fax specifications

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