HP 1510v, 1510xi, 1513 manual Call elsewhere in the world, Country/Region HP technical support

Page 72

Call elsewhere in the world

The numbers listed below are current as of the publication date of this guide. For a list of current international HP Support Service numbers, go towww.hp.com/support and choose your own country/region or language.

You can call the HP support center in the following countries/regions. If your country/region is not listed, contact your local dealer or nearest HP Sales and Support Office to find out how to obtain services.

Support service is free during the warranty period; however, your standard long-distance phone charges will apply. In some cases, a flat fee per single incident will also apply.

For phone support in Europe, please check for the details and conditions of phone support in your country/region by going to www.hp.com/support.

Alternatively, you can ask your dealer or call HP at the phone number provided in this guide.

As part of our constant efforts to improve our phone support service, we advise you to check our website on a regular basis for new information regarding service features and delivery.

Country/Region	HP technical support	Country/Region	HP technical support
Algeria1	+213 61 56 45 43	Luxembourg (French)	www.hp.com/support
Argentina	(54)11-4708-1600,	Luxembourg (German)	www.hp.com/support
	0-800-555-5000
Australia during warranty	1300 721 147	Malaysia	1-800-805405
Australia once warranty	1902 910 910	Mexico	01-800-474-6836
has ended (per-call			(01-800-51-HP invent)
charge)
Austria	www.hp.com/support	Mexico (Mexico City)	(55) 5258-9922
Bahrain	800 171	Middle East	+971 4 366 2020
		(international)
Bangladesh	fax to: +65-6275-6707	Morocco1	+212 22 404747
Belgium (Dutch)	www.hp.com/support	Netherlands	www.hp.com/support
Belgium (French)	www.hp.com/support	New Zealand	0800 441 147
Bolivia	800-100293	Nigeria	+234 1 3204 999
Brazil (Demais	0800 709-7751	Norway	www.hp.com/support
Localidades)
Brazil (Grande São	(55)11-4004-7751	Oman	+971 4 366 2020
Paulo)
Brunei	fax to: +65-6275-6707	Pakistan	fax to: +65-6275-6707
Cambodia	fax to: +65-6275-6707	Palestine	+971 4 366 2020
Canada	1-800-474-6836 (1-800-	Panama	001-800-711-2884
	HP invent)
Canada (local	905-206-4663	Peru	0-800-10111
Mississauga number)

Get HP support

User Guide

69

Image 72

Contents HP PSC 1500 All-in-One series User Guide Safety information Portions Copyright 1989-2004 Palomar Software IncContents Troubleshooting information Hewlett-Packard Limited Warranty StatementHP All-in-One overview HP All-in-One at a glanceLabel Description Control panel overview Label Name and DescriptionStatus light overview LightAccess the HP Image Zone software Windows Access the HP Director software Mac OSHP Director or HP Solution Center Use the HP Image Zone to do more with your HP All-in- OneHP All-in-One overview HP All-in-One overview Find more information Find more information Connect using a USB cable Connection informationSupported connection types Use printer sharing WindowsTo enable Windows printer sharing To enable printer sharingFrom the Services tab, click Printer Sharing Use printer sharing Mac OSLoad originals and load paper Load an originalTo load an original on the glass Choose papers for printing and copying Recommended papersPapers to avoid We do not recommend printing to the following papersLoad paper Load full-size paperWe do not recommend copying to the following papers To load full-size paperLoad 10 x 15 cm 4 x 6 inch photo paper Load postcards or Hagaki cards To load 10 x 15 cm 4 x 6 inch photo paperTo load postcards or Hagaki cards Load envelopes Load other types of paperTo load envelopes Avoid paper jams PaperTips Load originals and load paper Use a PictBridge camera Connect a digital cameraPrint photos from a digital camera Use the copy features Paper type Control panel settingSet the copy paper type To set the paper type from the control panelIncrease copy speed or quality Make multiple copies of the same originalTo change the copy quality from the control panel Borderless setting Press Start Copy Color Copy a two-page documentMake a borderless copy of a photo Press Start Copy BlackResize an original to fit onto letter or A4 paper Stop copyingTo resize a document from the control panel Print from your computer Print from a software applicationChange the print settings To change the print settings for all future jobsTo change the print settings for the current job Windows usersTo change all other print settings Press Cancel / Resume again.PrintStop a print job Mac usersPrint from your computer Use the scan features Scan to an applicationStop scanning Use HP Instant Share OverviewSend images using your computer Send images using the HP Image Zone software WindowsGet started To use the HP Image Zone softwareTo use the HP Instant Share client application Share images using the HP Image Zone Mac OS X Share images using the HP Director Mac OSTo use the e-mail option within the HP Image Zone HP Photo and Imaging Gallery opens on your computerTo use the e-mail option within the HP Director HP Photo and Imaging Gallery opens on your desktopUse HP Instant Share Order supplies Order paper, transparency film, or other mediaOrder print cartridges Print cartridges HP reorder numberOrder other supplies U.S. or Canada, dial 1-800-474-6836 1-800-HP inventCountry/region Number for ordering Clean the HP All-in-One Clean the glassClean the lid backing Maintain your HP All-in-OneClean the exterior Check the estimated ink levelsPrint a self-test report To check the ink levels from the HP Director WindowsWork with print cartridges Handle the print cartridgesReplace the print cartridges To replace the print cartridges Maintain your HP All-in-One Use a photo print cartridge Use the print cartridge protector Align the print cartridgesClean the print cartridges To align newly installed print cartridgesMaintain your HP All-in-One Troubleshooting information Before you call HP SupportSetup troubleshooting Hardware setup troubleshootingView the Readme file My HP All-in-One does not turn onMy USB cable is not connected Troubleshooting information Troubleshooting information HP All-in-One does not print Software installation troubleshooting Minimum system checks screen appears Red X appears on the USB connect promptReceived a message that an unknown error has occurred Solution Uninstall and reinstall the softwareTo uninstall from a Windows computer, method Registration screen does not appearOn the Windows taskbar, click Start, Settings, Control Panel Operational troubleshooting Paper troubleshootingLaunch Reinstall To uninstall from a Mac computerPrint cartridge troubleshooting Paper has jammed the HP All-in-OneDevice update Print troubleshootingDevice update Windows My document did not printDevice update Mac To use device updateTroubleshooting information Warranty upgrades Returning your HP All-in-One for serviceGet HP support Access your serial number and service ID HP customer supportCall in North America Call elsewhere in the world Country/Region HP technical supportGet HP support Call in Australia under warranty and post-warranty Call HP Korea customer supportHP Quick Exchange Service Japan Call HP Japan supportPrepare your HP All-in-One for shipment Get HP support Get HP support Paper specifications Technical informationSystem requirements Paper-tray capacitiesPrint margin specifications Paper sizesPrint specifications Copy specificationsScan specifications PictBridge specificationsPhysical specifications Power specifications Environmental specificationsAdditional specifications Environmental product stewardship programRegulatory notices Regulatory model identification number FCC statementGeräuschemission Technical information Declaration of conformity European Economic Area Declaration of ConformityTechnical information Hewlett-Packard Limited Warranty Statement Duration of limited warrantyExtent of limited warranty Limitation of warranty Limited warranty information for EU countries/regionsLimitation of liability Local lawLes Ulis Cedex Warranty Statement Symbols/Numerics IndexHP PSC 1500 All-in-One series User Guide HP PSC 1500 All-in-One series Q5888-90191

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