HP 1510v, 1510xi, 1513 manual Call HP Japan support, Prepare your HP All-in-One for shipment

Page 75

Get HP support

Chapter 13

Call HP Japan support

TEL : 0570-000-511
03-3335-9800
FAX : 03-3335-8338
9:00	17:00
10:00	17:00	1/1	3
FAX

HP Quick Exchange Service (Japan)

HP Quick Exchange Service

0570-000511
:03-3335-9800
:		9:00	5:00
10:00		5:00
1	1	3

:

Prepare your HP All-in-One for shipment

If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP All-in-One in for service, please follow the steps below to avoid further damage to the HP product.

Note This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan).

1.Turn on the HP All-in-One.

Disregard steps 1 through 7 if your HP All-in-One will not turn on. You will not be able to remove the print cartridges. Proceed to step 8.

72	HP PSC 1500 All-in-One series

Image 75

Contents HP PSC 1500 All-in-One series User Guide Portions Copyright 1989-2004 Palomar Software Inc Safety informationContents Hewlett-Packard Limited Warranty Statement Troubleshooting informationHP All-in-One overview HP All-in-One at a glanceLabel Description Label Name and Description Control panel overviewLight Status light overviewUse the HP Image Zone to do more with your HP All-in- One Access the HP Image Zone software WindowsAccess the HP Director software Mac OS HP Director or HP Solution CenterHP All-in-One overview HP All-in-One overview Find more information Find more information Use printer sharing Windows Connect using a USB cableConnection information Supported connection typesUse printer sharing Mac OS To enable Windows printer sharingTo enable printer sharing From the Services tab, click Printer SharingLoad originals and load paper Load an originalTo load an original on the glass We do not recommend printing to the following papers Choose papers for printing and copyingRecommended papers Papers to avoidTo load full-size paper Load paperLoad full-size paper We do not recommend copying to the following papersLoad 10 x 15 cm 4 x 6 inch photo paper Load postcards or Hagaki cards To load 10 x 15 cm 4 x 6 inch photo paperTo load postcards or Hagaki cards Load envelopes Load other types of paperTo load envelopes Avoid paper jams PaperTips Load originals and load paper Connect a digital camera Use a PictBridge cameraPrint photos from a digital camera To set the paper type from the control panel Use the copy featuresPaper type Control panel setting Set the copy paper typeIncrease copy speed or quality Make multiple copies of the same originalTo change the copy quality from the control panel Press Start Copy Black Borderless setting Press Start Copy ColorCopy a two-page document Make a borderless copy of a photoResize an original to fit onto letter or A4 paper Stop copyingTo resize a document from the control panel Print from a software application Print from your computerWindows users Change the print settingsTo change the print settings for all future jobs To change the print settings for the current jobMac users To change all other print settingsPress Cancel / Resume again.Print Stop a print jobPrint from your computer Scan to an application Use the scan featuresStop scanning Overview Use HP Instant ShareTo use the HP Image Zone software Send images using your computerSend images using the HP Image Zone software Windows Get startedTo use the HP Instant Share client application HP Photo and Imaging Gallery opens on your computer Share images using the HP Image Zone Mac OS XShare images using the HP Director Mac OS To use the e-mail option within the HP Image ZoneHP Photo and Imaging Gallery opens on your desktop To use the e-mail option within the HP DirectorUse HP Instant Share Print cartridges HP reorder number Order suppliesOrder paper, transparency film, or other media Order print cartridgesOrder other supplies U.S. or Canada, dial 1-800-474-6836 1-800-HP inventCountry/region Number for ordering Maintain your HP All-in-One Clean the HP All-in-OneClean the glass Clean the lid backingTo check the ink levels from the HP Director Windows Clean the exteriorCheck the estimated ink levels Print a self-test reportHandle the print cartridges Work with print cartridgesReplace the print cartridges To replace the print cartridges Maintain your HP All-in-One Use a photo print cartridge Align the print cartridges Use the print cartridge protectorTo align newly installed print cartridges Clean the print cartridgesMaintain your HP All-in-One Before you call HP Support Troubleshooting informationMy HP All-in-One does not turn on Setup troubleshootingHardware setup troubleshooting View the Readme fileMy USB cable is not connected Troubleshooting information Troubleshooting information HP All-in-One does not print Software installation troubleshooting Red X appears on the USB connect prompt Minimum system checks screen appearsReceived a message that an unknown error has occurred Registration screen does not appear SolutionUninstall and reinstall the software To uninstall from a Windows computer, methodOn the Windows taskbar, click Start, Settings, Control Panel To uninstall from a Mac computer Operational troubleshootingPaper troubleshooting Launch ReinstallPaper has jammed the HP All-in-One Print cartridge troubleshootingMy document did not print Device updatePrint troubleshooting Device update WindowsTo use device update Device update MacTroubleshooting information Warranty upgrades Returning your HP All-in-One for serviceGet HP support Access your serial number and service ID HP customer supportCall in North America Country/Region HP technical support Call elsewhere in the worldGet HP support Call HP Korea customer support Call in Australia under warranty and post-warrantyHP Quick Exchange Service Japan Call HP Japan supportPrepare your HP All-in-One for shipment Get HP support Get HP support Paper-tray capacities Paper specificationsTechnical information System requirementsPaper sizes Print margin specificationsCopy specifications Print specificationsScan specifications PictBridge specificationsPhysical specifications Environmental product stewardship program Power specificationsEnvironmental specifications Additional specificationsRegulatory notices Regulatory model identification number FCC statementGeräuschemission Technical information Declaration of Conformity Declaration of conformity European Economic AreaTechnical information Hewlett-Packard Limited Warranty Statement Duration of limited warrantyExtent of limited warranty Local law Limitation of warrantyLimited warranty information for EU countries/regions Limitation of liabilityLes Ulis Cedex Warranty Statement Index Symbols/NumericsHP PSC 1500 All-in-One series User Guide HP PSC 1500 All-in-One series Q5888-90191

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