HP 1510xi, 1510v, 1513 manual Get HP support

Page 76

2.Open the print-carriage access door.

3.Wait until the print carriage is idle and silent, and then remove the print cartridges from their slots.

For information on removing the print cartridges, see Replace the print cartridges.

4.Place the print cartridges in print cartridge protectors or an airtight plastic container so they will not dry out, and put them aside. Do not send them with the HP All-in-One unless the HP customer support call agent instructs you to.

5.Close the print-carriage access door and wait a few minutes for the print carriage to move back to its home position (on the left side).

Note Make sure the scanner has returned to its parked position before turning off the HP All-in-One.

6.Press the On button to turn off the HP All-in-One.

7.Unplug the power cord, and then disconnect it from the HP All-in-One.

Caution Do not return the power cord and power supply with the HP All-in-One. The replacement HP All-in-One will not be shipped with these items. Store the power cord and power supply in a safe place until the replacement HP All-in-One arrives.

8.If available, pack the HP All-in-One for shipment by using the original packing materials or the packaging materials that came with your exchange device.

If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty.

9.Place the return shipping label on the outside of the box.

10.Include the following items in the box:

–A complete description of symptoms for service personnel (samples of print quality problems are helpful).

–A copy of the sales slip or other proof of purchase to establish the warranty coverage period.

–Your name, address, and a phone number where you can be reached during the day.

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User Guide

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Contents HP PSC 1500 All-in-One series User Guide Safety information Portions Copyright 1989-2004 Palomar Software IncContents Troubleshooting information Hewlett-Packard Limited Warranty StatementHP All-in-One at a glance HP All-in-One overviewLabel Description Control panel overview Label Name and DescriptionStatus light overview LightAccess the HP Image Zone software Windows Access the HP Director software Mac OSHP Director or HP Solution Center Use the HP Image Zone to do more with your HP All-in- OneHP All-in-One overview HP All-in-One overview Find more information Find more information Connect using a USB cable Connection informationSupported connection types Use printer sharing WindowsTo enable Windows printer sharing To enable printer sharingFrom the Services tab, click Printer Sharing Use printer sharing Mac OSLoad an original Load originals and load paperTo load an original on the glass Choose papers for printing and copying Recommended papersPapers to avoid We do not recommend printing to the following papersLoad paper Load full-size paperWe do not recommend copying to the following papers To load full-size paperLoad 10 x 15 cm 4 x 6 inch photo paper To load 10 x 15 cm 4 x 6 inch photo paper Load postcards or Hagaki cardsTo load postcards or Hagaki cards Load other types of paper Load envelopesTo load envelopes Paper Avoid paper jamsTips Load originals and load paper Use a PictBridge camera Connect a digital cameraPrint photos from a digital camera Use the copy features Paper type Control panel settingSet the copy paper type To set the paper type from the control panelMake multiple copies of the same original Increase copy speed or qualityTo change the copy quality from the control panel Borderless setting Press Start Copy Color Copy a two-page documentMake a borderless copy of a photo Press Start Copy BlackStop copying Resize an original to fit onto letter or A4 paperTo resize a document from the control panel Print from your computer Print from a software applicationChange the print settings To change the print settings for all future jobsTo change the print settings for the current job Windows usersTo change all other print settings Press Cancel / Resume again.PrintStop a print job Mac usersPrint from your computer Use the scan features Scan to an applicationStop scanning Use HP Instant Share OverviewSend images using your computer Send images using the HP Image Zone software WindowsGet started To use the HP Image Zone softwareTo use the HP Instant Share client application Share images using the HP Image Zone Mac OS X Share images using the HP Director Mac OSTo use the e-mail option within the HP Image Zone HP Photo and Imaging Gallery opens on your computerTo use the e-mail option within the HP Director HP Photo and Imaging Gallery opens on your desktopUse HP Instant Share Order supplies Order paper, transparency film, or other mediaOrder print cartridges Print cartridges HP reorder numberU.S. or Canada, dial 1-800-474-6836 1-800-HP invent Order other suppliesCountry/region Number for ordering Clean the HP All-in-One Clean the glassClean the lid backing Maintain your HP All-in-OneClean the exterior Check the estimated ink levelsPrint a self-test report To check the ink levels from the HP Director WindowsWork with print cartridges Handle the print cartridgesReplace the print cartridges To replace the print cartridges Maintain your HP All-in-One Use a photo print cartridge Use the print cartridge protector Align the print cartridgesClean the print cartridges To align newly installed print cartridgesMaintain your HP All-in-One Troubleshooting information Before you call HP SupportSetup troubleshooting Hardware setup troubleshootingView the Readme file My HP All-in-One does not turn onMy USB cable is not connected Troubleshooting information Troubleshooting information HP All-in-One does not print Software installation troubleshooting Minimum system checks screen appears Red X appears on the USB connect promptReceived a message that an unknown error has occurred Solution Uninstall and reinstall the softwareTo uninstall from a Windows computer, method Registration screen does not appearOn the Windows taskbar, click Start, Settings, Control Panel Operational troubleshooting Paper troubleshootingLaunch Reinstall To uninstall from a Mac computerPrint cartridge troubleshooting Paper has jammed the HP All-in-OneDevice update Print troubleshootingDevice update Windows My document did not printDevice update Mac To use device updateTroubleshooting information Returning your HP All-in-One for service Warranty upgradesGet HP support HP customer support Access your serial number and service IDCall in North America Call elsewhere in the world Country/Region HP technical supportGet HP support Call in Australia under warranty and post-warranty Call HP Korea customer supportCall HP Japan support HP Quick Exchange Service JapanPrepare your HP All-in-One for shipment Get HP support Get HP support Paper specifications Technical informationSystem requirements Paper-tray capacitiesPrint margin specifications Paper sizesPrint specifications Copy specificationsPictBridge specifications Scan specificationsPhysical specifications Power specifications Environmental specificationsAdditional specifications Environmental product stewardship programRegulatory notices FCC statement Regulatory model identification numberGeräuschemission Technical information Declaration of conformity European Economic Area Declaration of ConformityTechnical information Duration of limited warranty Hewlett-Packard Limited Warranty StatementExtent of limited warranty Limitation of warranty Limited warranty information for EU countries/regionsLimitation of liability Local lawLes Ulis Cedex Warranty Statement Symbols/Numerics IndexHP PSC 1500 All-in-One series User Guide HP PSC 1500 All-in-One series Q5888-90191

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