HP manual Troubleshooting Maintaining Your HP Color Copier, Cleaning the Exterior Case

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Troubleshooting and

5

 

Maintaining Your

 

HP Color Copier

 

 

 

 

 

This chapter provides instructions for keeping your HP Color Copier in top working condition. Perform the maintenance procedures as necessary.

This chapter also presents procedures for resolving paper jams in the paper tray and automatic document feeder (ADF). It also lists some of the messages that may appear on the HP Color Copier front-panel display.

Cleaning the Exterior Case

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the case. The interior of the HP Color Copier does not require cleaning. Keep fluids away from the interior of the HP Color Copier.

Cleaning the Glass

Dirty glass (fingerprints, smudges, and so on) slows down copying performance by as much as half a minute! This is because the scanner is actually processing the smudges on the glass. Keep the glass clean.

WARNING

Turn off the HP Color Copier and unplug the power cord before cleaning. Even though

 

the HP Color Copier is off, power is still being supplied if the cord is plugged in.

 

 

To clean the glass:

1Turn off the HP Color Copier, unplug the power cord, and raise the lid.

2Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner.

CAUTION Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; these can damage it. Do not place liquids directly on the glass. They may seep under it and damage your HP Color Copier.

3Dry the glass with a chamois or cellulose sponge to prevent spotting.

HP Color Copier User’s Guide 5-1

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Contents HP Color Copier User’s GuidePage Contents Iv Contents Troubleshooting and Maintaining Your HP Color CopierAbout This Guide ContentsConventions Used BoldfacePage Welcome!1 2Welcome Unpack Your HP Color Copier Setting Up Your New HP Color Copier2Setting Up Your New HP Color Copier HP Color Copier User’s Guide Attach the Front-Panel Overlay 4Setting Up Your New HP Color CopierLoad Paper in Your HP Color Copier 6Setting Up Your New HP Color Copier Install Print Cartridges 8Setting Up Your New HP Color Copier Done before continuing 10Setting Up Your New HP Color Copier Connect the Power CordHP Color Copier User’s Guide Align Your Print Cartridges 12Setting Up Your New HP Color CopierChanging the Front-Panel Language Press Select/ResumeHP Papers All About Paper2All About Paper Paper Choices When CopyingTips on Loading Paper in the in Tray All PapersHP Papers Other Paper Tray Considerations Automatic Document Feeder ADF Requirements4All About Paper Copying How to Make CopiesColor Intensity buttons 2CopyingClear/Stop Controlling How Copies LookSelect/Resume Copy Quality Best/Normal/FastSpecial Features Reduce/Enlarge4Copying Paper Type Color Intensity Lighter/DarkerMenu 6CopyingPress Menu until Photo Mode -+ appears Photo ModeCopy Paper Size TE Text EnhancementCreating Your Own Default Settings Changing Default SettingsRestoring the Factory Default Settings ELC Enhance Light ColorsTroubleshooting Maintaining Your HP Color Copier Cleaning the Exterior CaseCleaning the Glass How to Clear a Paper Jam in the Main Unit How to Clear a Paper Jam in the ADF2Troubleshooting and Maintaining Your HP Color Copier Paper Jam with Front-Panel MessageHow to Clean Cartridges How to Use the Self-TestFront-Panel Messages 4Troubleshooting and Maintaining Your HP Color CopierIssue What You Should Do Additional Troubleshooting Tips6Troubleshooting and Maintaining Your HP Color Copier Hewlett-Packard Limited Warranty HP Year 2000 Y2K WarrantyExtent of Limited Warranty 2Hewlett-Packard Limited Warranty Warranty Upgrades Warranty ServiceReturning Your HP Color Copier for Service Express Service4Hewlett-Packard Limited Warranty Online Services Support ServicesGet Help from HP InternetPrepare Your HP Color Copier for Shipment 2Support ServicesCalling in the U.S. During Warranty 4Support Services Calling in the U.S. Post-WarrantyCopy Specifications Copy Speed and ResolutionTechnical Information Copy Margins Paper SpecificationsPaper-Tray Capacities Paper SizesEnvironmental Specifications Power SpecificationsPhysical Specifications Ordering Accessories and Supplies4Technical Information Regulatory NoticesFCC Statement U.S.A DOC Statement CanadaDeclaration of Conformity Conforms to the following Product Specifications Safety6Technical Information Owner’s Information Index 2Index Copy quality 4-3 factory default 4-8 paper-type 4Index