HP manual Front-Panel Messages, 4Troubleshooting and Maintaining Your HP Color Copier

Page 36

Front-Panel Messages

Message	What You Should Do

Additional cleaning will be	Replace the print cartridge.
ineffective.

Automatic Document	See “How to Clear a Paper Jam in the ADF” earlier in this
Feeder Jam. Clear jam then	chapter.
press Resume.

Black ink low	Replace the black ink cartridge at your earliest convenience.
Black ink out soon.	Replace the black ink cartridge immediately.

Cartridge carriage blocked.	Make sure the print cartridges are installed and the latches
Close latches over print	are closed, and then turn the power off and on.
cartridges, then turn power
off then on.

__Error. Record number	Turn the power off and then on again. If this does not work,
then call for service.	record the error number and contact HP.

Paper jam.	Clear the paper jam, and then turn the power off and then on
	again.

Power Save On.	The HP Color Copier has not been used for 12 hours or more.
	Press any button on the front panel or load originals in the
	ADF.

Remove and check black	The wrong black cartridge may be installed, or it may be
cartridge. Verify Part	installed incorrectly. Remove it and replace it with the
Number: 51645A or	correct cartridge, or insert it correctly.
51645G.

Remove and check (black or	One of the print cartridges is either incorrectly installed, the
color) cartridge.	wrong type, or defective. Remove the applicable print
	cartridge, and then reinsert it. Make sure to remove the tape
	from the print cartridge, and close the latch securely. If this
	does not solve the problem, replace the cartridge.

Remove and check color	The wrong tri-color cartridge may be installed, or it may be
cartridge. Verify Part	installed incorrectly. Remove it, and replace it with the
Number: C1823A, C1823D,	correct cartridge or insert it correctly.
or C1823G.

Remove original from the	Remove the original from the document glass, and then press
document glass.	Select/Resume on the front panel. If there is no original on
	the glass, turn the unit off and then on again.

5-4Troubleshooting and Maintaining Your HP Color Copier

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Contents User’s Guide HP Color CopierPage Contents Troubleshooting and Maintaining Your HP Color Copier Iv ContentsContents About This GuideConventions Used BoldfacePage Welcome!1 2Welcome Setting Up Your New HP Color Copier Unpack Your HP Color Copier2Setting Up Your New HP Color Copier HP Color Copier User’s Guide 4Setting Up Your New HP Color Copier Attach the Front-Panel OverlayLoad Paper in Your HP Color Copier 6Setting Up Your New HP Color Copier Install Print Cartridges 8Setting Up Your New HP Color Copier Done before continuing Connect the Power Cord 10Setting Up Your New HP Color CopierHP Color Copier User’s Guide 12Setting Up Your New HP Color Copier Align Your Print CartridgesChanging the Front-Panel Language Press Select/ResumeAll About Paper HP PapersPaper Choices When Copying 2All About PaperTips on Loading Paper in the in Tray All PapersHP Papers Other Paper Tray Considerations Automatic Document Feeder ADF Requirements4All About Paper How to Make Copies Copying2Copying Color Intensity buttonsControlling How Copies Look Clear/StopSelect/Resume Copy Quality Best/Normal/FastSpecial Features Reduce/Enlarge4Copying Paper Type Lighter/Darker Color IntensityMenu 6CopyingPhoto Mode Press Menu until Photo Mode -+ appearsCopy Paper Size TE Text EnhancementChanging Default Settings Creating Your Own Default SettingsRestoring the Factory Default Settings ELC Enhance Light ColorsTroubleshooting Maintaining Your HP Color Copier Cleaning the Exterior CaseCleaning the Glass How to Clear a Paper Jam in the ADF How to Clear a Paper Jam in the Main Unit2Troubleshooting and Maintaining Your HP Color Copier Paper Jam with Front-Panel MessageHow to Use the Self-Test How to Clean Cartridges4Troubleshooting and Maintaining Your HP Color Copier Front-Panel MessagesAdditional Troubleshooting Tips Issue What You Should Do6Troubleshooting and Maintaining Your HP Color Copier Hewlett-Packard Limited Warranty HP Year 2000 Y2K WarrantyExtent of Limited Warranty 2Hewlett-Packard Limited Warranty Warranty Service Warranty UpgradesReturning Your HP Color Copier for Service Express Service4Hewlett-Packard Limited Warranty Support Services Online ServicesGet Help from HP Internet2Support Services Prepare Your HP Color Copier for ShipmentCalling in the U.S. During Warranty Calling in the U.S. Post-Warranty 4Support ServicesCopy Specifications Copy Speed and ResolutionTechnical Information Paper Specifications Copy MarginsPaper-Tray Capacities Paper SizesPower Specifications Environmental SpecificationsPhysical Specifications Ordering Accessories and SuppliesRegulatory Notices 4Technical InformationFCC Statement U.S.A DOC Statement CanadaConforms to the following Product Specifications Safety Declaration of Conformity6Technical Information Owner’s Information Index 2Index Copy quality 4-3 factory default 4-8 paper-type 4Index