HP Color Copier manual Additional Troubleshooting Tips, Issue What You Should Do

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Front-Panel Messages (Continued)

Message	What You Should Do

Scanner system failure.	The scanner bulb is becoming too dim to work properly, or
	the unit needs servicing. Turn the power off and then on
	again. If the message continues and the light does not come
	on, your HP Color Copier needs to be serviced. See “HP
	Customer Support” in Chapter 7 for more information.

Additional Troubleshooting Tips

Issue	What You Should Do

Auto Fit, Clone, or Poster is	Make sure to place the original in the correct position (see
not working.	Chapter 4), make sure that the glass, lid, and ADF are all
	clean and free from smudges and dust, and make sure that the
	ADF cable is plugged in.

I hear a loud noise, and the	The shipping insert was left inside the print-cartridge
message “Cartridge carriage	carriage, or the latches were left open after the print
blocked” appears on the	cartridges were inserted. Open the print-cartridge access
display.	door, and remove the insert or close the latches. Turn the
	HP Color Copier off and then on again.

HP Color Copier User’s Guide 5-5

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Contents HP Color Copier User’s GuidePage Contents Iv Contents Troubleshooting and Maintaining Your HP Color CopierAbout This Guide ContentsConventions Used BoldfacePage Welcome!1 2Welcome Unpack Your HP Color Copier Setting Up Your New HP Color Copier2Setting Up Your New HP Color Copier HP Color Copier User’s Guide Attach the Front-Panel Overlay 4Setting Up Your New HP Color CopierLoad Paper in Your HP Color Copier 6Setting Up Your New HP Color Copier Install Print Cartridges 8Setting Up Your New HP Color Copier Done before continuing 10Setting Up Your New HP Color Copier Connect the Power CordHP Color Copier User’s Guide Align Your Print Cartridges 12Setting Up Your New HP Color CopierChanging the Front-Panel Language Press Select/ResumeHP Papers All About Paper2All About Paper Paper Choices When CopyingAll Papers Tips on Loading Paper in the in TrayHP Papers Automatic Document Feeder ADF Requirements Other Paper Tray Considerations4All About Paper Copying How to Make CopiesColor Intensity buttons 2CopyingClear/Stop Controlling How Copies LookSelect/Resume Copy Quality Best/Normal/FastReduce/Enlarge Special Features4Copying Paper Type Color Intensity Lighter/DarkerMenu 6CopyingPress Menu until Photo Mode -+ appears Photo ModeCopy Paper Size TE Text EnhancementCreating Your Own Default Settings Changing Default SettingsRestoring the Factory Default Settings ELC Enhance Light ColorsCleaning the Exterior Case Troubleshooting Maintaining Your HP Color CopierCleaning the Glass How to Clear a Paper Jam in the Main Unit How to Clear a Paper Jam in the ADF2Troubleshooting and Maintaining Your HP Color Copier Paper Jam with Front-Panel MessageHow to Clean Cartridges How to Use the Self-TestFront-Panel Messages 4Troubleshooting and Maintaining Your HP Color CopierIssue What You Should Do Additional Troubleshooting Tips6Troubleshooting and Maintaining Your HP Color Copier HP Year 2000 Y2K Warranty Hewlett-Packard Limited WarrantyExtent of Limited Warranty 2Hewlett-Packard Limited Warranty Warranty Upgrades Warranty ServiceReturning Your HP Color Copier for Service Express Service4Hewlett-Packard Limited Warranty Online Services Support ServicesGet Help from HP InternetPrepare Your HP Color Copier for Shipment 2Support ServicesCalling in the U.S. During Warranty 4Support Services Calling in the U.S. Post-WarrantyCopy Speed and Resolution Copy SpecificationsTechnical Information Copy Margins Paper SpecificationsPaper-Tray Capacities Paper SizesEnvironmental Specifications Power SpecificationsPhysical Specifications Ordering Accessories and Supplies4Technical Information Regulatory NoticesFCC Statement U.S.A DOC Statement CanadaDeclaration of Conformity Conforms to the following Product Specifications Safety6Technical Information Owner’s Information Index 2Index Copy quality 4-3 factory default 4-8 paper-type 4Index