•The printout has a horizontal band of distortion near the bottom of the page
•Colors run into each other on the printout
•Printouts or copies have horizontal streaks or lines
•Printouts or copies are faded or have dull colors
•Printouts or copies seem blurry or fuzzy
•Printouts or copies have vertical streaks
•Printouts or copies are slanted or skewed
•Paper is not picked up from the input tray
Ink is bleeding or smearing
Cause: The paper type is not suitable for the HP
Solution: Use HP Premium Papers or any other paper type that is appropriate for the HP
Cause: The print cartridges need to be cleaned.
Solution: Print a
For more information on print cartridges, see “Troubleshoot print cartridges” on page 83.
Cause: The paper is too close to the print cartridge during printing.
Solution: If the paper is too close to the print cartridge during printing, the ink might be smeared. This can happen if the paper is raised, wrinkled, or very thick, such as a mailing envelope. Make sure the paper lays flat in the input tray and is not too wrinkled.
Troubleshooting
Ink is not filling the text or graphics completely
Cause: The print cartridges need to be cleaned or might be out of ink.
Solution: Check the estimated ink levels remaining in the print cartridges. If the print cartridges are low or out of ink, you might need to replace the print cartridges.
If there is ink remaining in the print cartridges, but you are still noticing a problem, print a
For more information on print cartridges, see “Troubleshoot print cartridges” on page 83.
Cause: The print paper type setting is incorrect.
Solution: Change the paper type setting to match the type of paper loaded in the input tray. The HP
Print quality troubleshooting | 97 |