HP C4200 manual Hardware setup troubleshooting, View the Readme file

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9.Close the print cartridge door.

If you installed a new print cartridge, the HP All-in-One prints a print cartridge alignment page.

10.When prompted, ensure plain white paper is loaded in the input tray, then press the button next to OK.

NOTE: If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.

11.Place the page print side down on the scanner glass and then press the button next to OK to scan the page.

When the On button stops flashing, the alignment is complete and the page can be removed.

View the Readme file

You might want to refer to the Readme file for information on system requirements and possible installation problems.

You can access the Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to Photosmart C4200 All-in-One series, and then clicking Readme.

You can access the Readme file by double-clicking the icon located in the top-level folder of the HP All-in-One software CD-ROM.

Troubleshooting

Hardware setup troubleshooting

This section contains hardware troubleshooting information for the HP All-in-One.

Many issues are caused when the HP All-in-One is connected to the computer using a USB cable before the HP All-in-One software is installed on the computer. If you connected the HP All-in-One to your computer before the software installation screen prompts you to do so, you must follow these steps:

Troubleshooting common setup issues

1.Disconnect the USB cable from the computer.

2.Uninstall the software (if you have already installed it).

3.Restart your computer.

Hardware setup troubleshooting

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Contents HP Photosmart C4200 All-in-One series HP Photosmart C4200 All-in-One series Page Contents Use the photo features Use the copy featuresUse the scan features Maintain the HP All-in-OneShop for printing supplies TroubleshootingHP warranty and support Technical information HP Photosmart C4200 All-in- One series Help OneHP Photosmart seriesC4200 HelpAll- HP All-in-One overview HP All-in-One at a glanceControl panel buttons One overviewUse the HP Photosmart software Start Copy Black button Starts a black-and-white copy.One overview Setup Guide Find more informationFind more information How do I? How do To enable printer sharing on a Windows computer Connection informationSupported connection types Use printer sharingConnection information To load an original on the scanner glass Load originals and load paperLoad originals Choose papers for printing and copying Recommended papers for printing and copyingHP Premium Plus Photo Paper HP Premium Photo PaperRecommended papers for printing only Papers to avoid Load paper Load full-size paperTo load full-size paper Load 10 x 15 cm 4 x 6 inch photo paper Related topics Load index cardsTo load 10 x 15 cm 4 x 6 inch photo paper in the input tray To load envelopes Load envelopesTo load index cards in the input tray Load other types of paper Avoid paper jams HP CD/DVD Tattoo labelsLoad originals and load paper To print from a software application Print from your computerPrint from a software application Make the HP All-in-One the default printer Change the print settings for the current jobSet the paper size To set the paper sizeSet the paper type for printing To set the paper type for printingView the print resolution To view the print resolutionChange the print speed or quality Change the page orientationPreview your print job Scale the document sizeChange the saturation, brightness, or color tone Change the default print settings To change the default print settingsPrinting shortcuts To preview your print jobPerform special print jobs Create printing shortcutsTo create a printing shortcut Click the Printing Shortcuts tabTo print a borderless image Print a borderless imagePrint a photo on photo paper Create custom cd/dvd labels To print a photo on photo paperOff applies no HP real life technologies to the image To create custom CD/DVD labelsPrint using Maximum dpi To print in Maximum dpi modePrint on both sides To print on both sidesRecommended papers for printing and copying on Print a multiple-page document as a booklet To print a multiple-page document as a bookletPrint multiple pages on a single sheet To print multiple pages on a single sheetPrint a multiple-page document in reverse order To print a multiple-page document in reverse orderReverse an image for iron-on transfers Print on transparenciesTo reverse an image for iron-on transfers To print on transparenciesPrint a group of addresses on labels or envelopes To print a group of addresses on labels or envelopesTo print a poster Print a posterPrint a Web Stop a print job To print a WebTo stop a print job from the HP All-in-One To stop a print job from the computer Windows 2000 usersStop a print job Print Use the photo features To print one or more 10 x 15 cm 4 x 6 inch photos Print photosPrint 10 x 15 cm 4 x 6 inch photos Print enlargements To print an enlargement of a photoEdit photos using your computer Save photos to your computerPrint photos from the HP Photosmart Software To print photosTo share photos Share photos with friends and relativesTo edit photos Photos Change copy speed or quality Use the copy featuresMake a copy Make multiple copies of the same original Make a borderless copy of a photoResize an original to fit onto letter or A4 paper To make a borderless copy of a photo from the control panelPress Start Copy Color To resize a document from the control panelStop copying To stop copyingUse the scan features Scan an image or documentTo scan to a computer Edit a scanned imageEdit a scanned document Stop scanning To stop scanningScan Clean the HP All-in-One Clean the exteriorClean the glass To clean the glassPrint a self-test report Clean the lid backingTo clean the lid backing Work with print cartridges To print a self-test reportHandle the print cartridges Check the estimated ink levels Replace the print cartridgesTo check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Estimated Ink Level tabTo replace the print cartridges Maintain the HP All-in-One Use a photo print cartridge Use the print cartridge protectorAlign the print cartridges Clean the print cartridges To align newly installed print cartridgesClean the print cartridge contacts To clean the print cartridge contactsClean the area around the ink nozzles To clean the area around the ink nozzles Remove ink from your skin and clothing Surface RemedyShop for printing supplies Order paper or other mediaOrder print cartridges Click the Estimated Ink Levels tabOrder other supplies Number for orderingCommunication problems over a USB connection TroubleshootingTroubleshooting tips Information on print cartridges Information on paper To clear a paper jam from the front door Clear paper jamsTo clear a paper jam from the rear door Troubleshoot print cartridges To troubleshoot print cartridgesTo check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Device Services tab Click Clean the Print Cartridges To replace the print cartridges Troubleshooting View the Readme file Hardware setup troubleshootingTroubleshooting common setup issues Solution HP All-in-One will not turn onSoftware installation troubleshooting Red X appears on the USB connect prompt To start the installation from a Windows computerMinimum system checks screen appears Solution To retry the plug and play Received a message that an unknown error has occurredRegistration screen does not appear Uninstall and reinstall the softwareSome of the buttons are missing in the HP Solution Center To uninstall from a Windows computer, method Print quality troubleshooting Ink is bleeding or smearing Ink is not filling the text or graphics completelyText edges are jagged Printout has a horizontal band of distortion near the bottomColors run into each other on the printout Printouts or copies have horizontal streaks or linesLoad paper on Printouts or copies are faded or have dull colorsChoose papers for printing and copying on Printouts or copies seem blurry or fuzzyPrintouts or copies have vertical streaks Printouts or copies are slanted or skewedEnvelopes print incorrectly Print troubleshootingPaper is not picked up from the input tray Borderless printing produces unexpected results HP All-in-One is not respondingCommunication problems over a USB connection on Click Settings Nothing happens when I try to printTo check the printer driver status HP All-in-One prints meaningless charactersPrint troubleshooting 107 Margins are not printing as expected To check your margin settingsPages in my document came out in the wrong order Solution To check your margin settings Text or graphics are cut off at the edgeTo preview the print layout Blank page came out while printingPrint troubleshooting 111 HP All-in-One does not read the memory card Memory card troubleshootingMy memory card no longer works in my digital camera Photos on the memory card do not transfer to my computer To install the HP Photosmart SoftwarePhoto light next to the memory card slots is blinking Copy troubleshooting Nothing happens when I try to copyParts of the original do not appear or are cut off Resize to Fit is not working as expected Image is cropped when I make a borderless copy Resize an original to fit onto letter or A4 paper onPrintout is blank Borderless copy has white space around the edgesScan fails Scan troubleshootingScan halts Scan fails because of insufficient computer memory Scanned image is blankScanned image is incorrectly cropped Scanned image has incorrect page layoutText is incorrect or missing Scanned image shows dotted lines instead of textText format is incorrect Errors Scan feature does not workDevice messages Firmware revision mismatchMechanism error File messagesMemory is full Scanner failureError reading or writing the file Unreadable files. NN files could not be readPhotos not found File not foundGeneral user messages Invalid file nameSupported file types for the HP All-in-One File corruptedDisconnected Memory card errorCannot crop Card access error Out of disk spaceUse only one card at a time Card is inserted incorrectlyPaper upside down Paper messagesCard is damaged Paper orientation error Cannot load paper from input trayInk is drying Out of paperPower and connection messages Paper mismatchWrong paper width HP All-in-One not foundCommunication test failed Improper shutdown Two-way communication lostNeed alignment or alignment failed Print cartridge messagesLow on ink Troubleshooting Align the print cartridges on Wrong pen in slot HP warranty and support WarrantyHP support by phone Phone support period Placing a callAdditional warranty options HP Quick Exchange Service Japan After the phone support periodPack the HP All-in-One To pack the HP All-in-One HP warranty and support Technical information Energy consumption Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory model identification number FCC statementRegulatory notices 147 Technical information Symbols/Numerics Index150 151 152

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