HP 9250C Authentication Required To Use This, Feature, Continue press Start, Administrator

Page 81

Table 6-1Control-panel messages (continued)

Control panel message

Description

Recommended action

 

 

 

Authentication Required

Authentication has been enabled for this

 

feature or destination. A username and

 

password are required.

Type the user name and password, or contact the network administrator.

Authentication Required To Use This

A user name and password are required.

Type the user name and password, or contact

Feature

 

the network administrator.

 

 

 

Check the glass and remove any paper To

A digital send or copy job has been performed

Remove the original document from the

continue press Start

from the scanner glass, but the original

scanner glass, and then press Start.

 

document needs to be removed.

 

 

 

 

Close flatbed cover during initialization

The scanner cannot initialize while the

Close the scanner cover.

 

scanner cover is open.

 

 

 

 

Digital send communication error

An error has occurred during a digital send

Contact the network administrator.

 

task.

 

 

 

 

Document feeder bin full

The document feeder (ADF) ouput bin is full.

Remove all media from the document feeder

 

 

(ADF) output bin.

 

 

 

Document feeder cover open

The document feeder (ADF) cover is open.

Close the document feeder (ADF) cover.

 

 

Follow the instructions in the onscreen dialog

 

 

box.

 

 

 

Document feeder empty

The document feeder (ADF) does not contain

Load paper in the document feeder (ADF)

 

paper.

input tray.

 

 

 

Document feeder paper jam

Media is jammed in the document feeder

Follow the instructions in the onscreen dialog

 

(ADF).

box. See Clear jams on page 75.

 

 

 

Document feeder pick error

The document feeder (ADF) experienced an

Make sure that your original contains no more

 

error while picking media.

than 50 pages. Follow the instructions in the

 

 

onscreen dialog box.

 

 

 

Flatbed Cover Open

The device scanner cover is open.

Close the scanner cover.

 

 

 

Folder list is full. To add a folder, you must

The device limits the number of folders that

Delete an unused folder to add a new folder.

first delete a folder.

can be established.

 

 

 

 

Front side optical system error

The scanner has experienced an error.

To temporarily clear the message so you can

 

 

send a fax or send e-mail, touch Hide. If this

 

 

message persists, contact an HP-authorized

 

 

service or support provider. See the HP

 

 

support flyer or go to www.hp.com/support/

 

 

9250c.

 

 

 

HP digital sending: delivery error

A digital send job has failed and cannot be

Send the job again.

 

delivered.

 

 

 

 

Jam in document feeder

Media is jammed in the document feeder

Remove jammed media from the document

 

(ADF).

feeder (ADF). Follow the instructions in the

 

 

onscreen dialog box, or see Clear jams

 

 

on page 75.

 

 

If the message persists after all jams have

 

 

been cleared, a sensor might be stuck or

 

 

broken. Contact an HP-authorized service or

 

 

support provider. See the HP support flyer, or

 

 

go to www.hp.com/support/9250c.

 

 

 

LDAP server is not responding. Contact

The LDAP server has exceeded the time out

Verify the LDAP server address. See Solve

administrator.

value for an address request.

e-mail problems on page 77. Contact the

 

 

network administrator.

 

 

 

ENWW

Control-panel messages 73

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Contents
Page Page HP 9250C Digital Sender Trademark Credits Copyright informationTable of contents Use device features Problem solving Index Device basics Where to get more information Feature Description For more informationDevice information Features Performance Mode Dots per inch dpi Speed ipm, A4 Speed ipm, letterADF performance Duty cycleDigital-sender software Device softwareComponent Description Network components used for digital-sendingPaper handling 4214 456 Device partsDevice parts Space requirements Control panel Use the control panel Reset buttonControl-panel layout Data lightHome screen Buttons on the touchscreen Control-panel help systemControl-panel help system on Navigate the Administration menu Information menuMenu item Sub-menu item Values Description Default Options for Originals Default Job Options menuImage Adjustment Menu item Values DescriptionDocument File Type Choose the file format for the e-mail Default E-mail Options150 DPI default Smaller files 200 Default Send to Folder Options300 400Time/Scheduling menu Sleep mode Disable Use Sleep Delay defaultManagement menu Initial Setup menu Networking and I/OMenu item Sub-menu item Values and Description Default IP Manual SettingsIPV6 Settings Enable Dhcp ReleaseDiagnostics Embedded Test Manual Settings Use the Manual Settings menu toDHCPV6 Policy Proxy ServerHttp Test LAN HW TestSnmp Test Select All TestsDest Type Ping TestDest IP Packet SizePackets Sent Ping ResultsPackets Received Percent LostEnww Send Setup menu Mail SetupDevice Behavior menu Inactivity TimeoutLanguage Keyboard LayoutTroubleshooting menu Resets menuService menu Connectivity Novell NetWare support Configure TCP/IPv4 parameters Network configurationSet the subnet mask HP Jetdirect EIO print servers Configure TCP/IPv6 parametersEnww Use device features Load media Load media on the scanner glassLoad the automatic document feeder ADF Load media Use the keyboard Basic send information Change settings for the current jobLog Button DescriptionCancel send Configure the device to send e-mail Configure e-mail server settingsSupported protocols Find gateways Test the Smtp settingsSend an e-mail Use the Send E-mail screenSend a document Use the address book Use the auto-complete functionUse the local address book Scan to a folder Scan to a workflow destination Send a digital fax Manage and maintain the device Configuration Description How to viewUse information pages UsageUse the embedded Web server Open the embedded Web server by using a network connectionTab or section Options Embedded Web server sectionsDigital Sending tab Networking tabOther links Use HP Web Jetadmin software Restrict software access Network authenticationControlling digital-sending security Secure e-mailReplace the ADF Maintenance Kit Replace supplies and partsReplace the mylar sheet Touch Reset Supplies Touch New Document Feeder Kit Clean the exterior Clean the deviceClean the glass Clean the touchscreenClean the ADF rollers Enww Enww Upgrade the firmware Determine the current level of firmwareDownload new firmware from the HP Web site Upgrade the firmware Use HP Web Jetadmin to upgrade the firmware Use a USB connection to upgrade the device firmwareUpgrade the HP Jetdirect Inside firmware Calibrate the scanner Touch Troubleshooting Problem solving Resolve problems. See Troubleshooting menu on Sources for information about problemsSender. See Use HP Web Jetadmin software on page 56 for Source DescriptionControl-panel message types Control-panel messagesResolve control-panel messages Message type DescriptionXxxx Error To continue turn off then Error To continue turn off then on8X.YYYY EIO Error To continue turn off Access denied menus lockedAuthentication Required To Use This Authentication RequiredFeature Digital send communication errorNovell Login Required Sending. Contact administratorPassword or name is incorrect. Please Enter correct loginJams Avoid jamsClear jams Close the ADF cover Problem solving Solve e-mail problems Validate the e-mail server Smtp gateway addressValidate the Ldap gateway address Enww Hewlett-Packard limited warranty statement Service and supportAppendix a Service and support Customer self repair warranty service Hewlett-Packard limited warranty statement for software Availability of support and service Next-Day Onsite Service HP maintenance agreementsSpecifications Electrical specifications Physical specificationsPower consumption specifications Height Depth Width WeightSound Power Level Declared per ISO 9296 Environmental specificationsAcoustic emissions Recommended Operating StorageEnww Regulatory information FCC regulations Environmental Product Stewardship program Material Safety Data Sheet Msds For more information Declaration of conformity Conforms to the following Product SpecificationsDeclaration of Conformity Supplementary InformationCountry-/region-specific safety statements Canadian DOC regulationsVcci statement Japan EMI statement Korea ADF IndexFTP RFU Windows 2000 fax Index
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