HP 9250C manual Upgrade the firmware, Determine the current level of firmware

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Upgrade the firmware

The HP 9250C Digital Sender features remote firmware update (RFU) capability. Use the following steps for remotely upgrading digital-sender firmware. These steps are explained in more detail in the following sections.

1.Determine the current level of firmware installed on the device.

2.Go to the Web site and find out whether a new version is available. If it is, download the latest firmware to your computer.

3.Download the new firmware to the device.

Determine the current level of firmware

1.Open the configuration page on the device control panel. See Use information pages on page 52

2.Scroll to the configuration section marked Device Information to find the firmware date code. The firmware date code looks something like this: 20030502 05.003.0

Download new firmware from the HP Web site

To find the most recent firmware upgrade for the digital sender, go to www.hp.com/go/

9250c_firmware. This page also contains instructions about how to download the new firmware version.

Download the new firmware version from the Web site, and then use one of the methods in the following sections to update the digital sender firmware.

Use FTP to upgrade the firmware on a direct network connection

The device must be in a "Ready" state to receive an .RFU file update. Any jobs that are ahead of the RFU job in the queue are completed before the update is processed.

The elapsed time for an update depends on the I/O transfer time, as well as the time that it takes for the device to reinitialize. The I/O transfer time depends on a number of things, including the speed of the host computer that is sending the update. If the remote firmware update process is interrupted before the firmware is downloaded (while Receiving Upgrade appears on the control-panel display), the firmware file must be sent again. If power is lost during the flash DIMM update (while the Performing Upgrade message appears on the control-panel display), the update is interrupted and the message Resend Upgrade appears (in English only) on the control-panel display.

Follow these instructions to perform the upgrade by using FTP.

64 Chapter 5 Manage and maintain the device

ENWW

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Contents

Page Page HP 9250C Digital Sender Copyright information Trademark CreditsTable of contents Use device features Problem solving Index Device basics Where to get more information Feature Description For more informationDevice information Features Mode Dots per inch dpi Speed ipm, A4 Speed ipm, letter PerformanceADF performance Duty cycleDevice software Digital-sender softwareNetwork components used for digital-sending Component DescriptionPaper handling Device parts 4214 456Device parts Space requirements Control panel Reset button Use the control panelControl-panel layout Data lightHome screen Buttons on the touchscreen Control-panel help systemControl-panel help system on Navigate the Administration menu Information menuMenu item Sub-menu item Values Description Default Job Options menu Default Options for OriginalsImage Adjustment Menu item Values DescriptionDefault E-mail Options Document File Type Choose the file format for the e-mailDefault Send to Folder Options 150 DPI default Smaller files 200300 400Time/Scheduling menu Sleep mode Disable Use Sleep Delay defaultManagement menu Initial Setup menu Networking and I/OMenu item Sub-menu item Values and Description Manual Settings Default IPIPV6 Settings Enable Dhcp ReleaseManual Settings Use the Manual Settings menu to Diagnostics Embedded TestDHCPV6 Policy Proxy ServerLAN HW Test Http TestSnmp Test Select All TestsPing Test Dest TypeDest IP Packet SizePing Results Packets SentPackets Received Percent LostEnww Mail Setup Send Setup menuInactivity Timeout Device Behavior menuLanguage Keyboard LayoutTroubleshooting menu Resets menuService menu Connectivity Novell NetWare support Network configuration Configure TCP/IPv4 parametersSet the subnet mask Configure TCP/IPv6 parameters HP Jetdirect EIO print serversEnww Use device features Load media Load media on the scanner glassLoad the automatic document feeder ADF Load media Use the keyboard Change settings for the current job Basic send informationLog Button DescriptionCancel send Configure the device to send e-mail Configure e-mail server settingsSupported protocols Test the Smtp settings Find gatewaysSend an e-mail Use the Send E-mail screenSend a document Use the auto-complete function Use the address bookUse the local address book Scan to a folder Scan to a workflow destination Send a digital fax Manage and maintain the device Description How to view ConfigurationUse information pages UsageOpen the embedded Web server by using a network connection Use the embedded Web serverEmbedded Web server sections Tab or section OptionsDigital Sending tab Networking tabOther links Use HP Web Jetadmin software Network authentication Restrict software accessControlling digital-sending security Secure e-mailReplace the ADF Maintenance Kit Replace supplies and partsReplace the mylar sheet Touch Reset Supplies Touch New Document Feeder Kit Clean the device Clean the exterior Clean the glass Clean the touchscreenClean the ADF rollers Enww Enww Upgrade the firmware Determine the current level of firmwareDownload new firmware from the HP Web site Upgrade the firmware Use a USB connection to upgrade the device firmware Use HP Web Jetadmin to upgrade the firmwareUpgrade the HP Jetdirect Inside firmware Touch Troubleshooting Calibrate the scannerProblem solving Sources for information about problems Resolve problems. See Troubleshooting menu onSender. See Use HP Web Jetadmin software on page 56 for Source DescriptionControl-panel messages Control-panel message typesResolve control-panel messages Message type DescriptionError To continue turn off then on Xxxx Error To continue turn off then8X.YYYY EIO Error To continue turn off Access denied menus lockedAuthentication Required Authentication Required To Use ThisFeature Digital send communication errorSending. Contact administrator Novell Login RequiredPassword or name is incorrect. Please Enter correct loginJams Avoid jamsClear jams Close the ADF cover Problem solving Solve e-mail problems Validate the e-mail server Smtp gateway addressValidate the Ldap gateway address Enww Service and support Hewlett-Packard limited warranty statementAppendix a Service and support Customer self repair warranty service Hewlett-Packard limited warranty statement for software Availability of support and service HP maintenance agreements Next-Day Onsite ServiceSpecifications Physical specifications Electrical specificationsPower consumption specifications Height Depth Width WeightEnvironmental specifications Sound Power Level Declared per ISO 9296Acoustic emissions Recommended Operating StorageEnww Regulatory information FCC regulations Environmental Product Stewardship program Material Safety Data Sheet Msds For more information Conforms to the following Product Specifications Declaration of conformityDeclaration of Conformity Supplementary InformationCountry-/region-specific safety statements Canadian DOC regulationsVcci statement Japan EMI statement Korea Index ADFFTP RFU Windows 2000 fax Index

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