3 Troubleshooting
Service Manual
WARNING
Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Always disconnect power to the water heater before servicing. Failure to comply could result in severe personal injury, death, or substantial property damage.
Figure 3-1 Control Module Fuses
F3 - 1.25 AMP FUSE
MAIN BOARD
F4 - 3.15 AMP FUSE |
BLOWER |
WARNING Never jumper (bypass) any device except for momentary testing as outlined in the
Troubleshooting chart. Severe personal injury, death, or substantial property damage can result.
Before troubleshooting:
1.Have the following items:
a.Voltmeter that can check 120 VAC, 24 VAC, and 12 VDC.
b.Continuity checker.
c.Contact thermometer.
2.Check for 120 VAC (minimum 102 VAC to maximum 132 VAC) to water heater.
3.Make sure all external limit controls are installed and operating.
Check the following:
1.Wire connectors to control module are securely plugged in at the control module and originating control.
2.Gas pressures:
•Maximum: 14 inches w.c. (3.5 kPa) natural, 14 inches w.c. (3.2 kPa) LP with no flow (lockup) or with water heater on
•Minimum: 4 inches (5 inches on 1.0 models only) w.c. (1.0 kPa) natural, 8 inches w.c. (2.0 kPa) LP with gas flowing (verify during water heater startup)
Check control module fuses
NOTICE | ALWAYS check control module fuses | |
before replacing control module or any | ||
| ||
| major components (blower, etc.). If one | |
| of these fuses is blown, it can prevent the | |
| control module or other components from | |
| operating. |
1.Turn OFF the power to the water heater at the external line switch.
2.Remove the front access cover.
3.Remove the two (2) screws securing the control panel to the unit to gain access to the control module.
F5 - 5 AMP FUSE |
PUMPS |
F2 - 3.15 AMP FUSE |
24V SUPPLY |
4.Remove the two (2) nuts on the control module cover.
5.Inspect fuses F2, F3, F4, and F5, see FIG
6.The water heater is shipped with six (6) spare fuses in a plastic bag located under the low water cutoff on the control module.
7.If necessary, replace open fuse (F3 is 1.25 amps, F2 and F4 are 3.15 amps, and F5 is 5 amps).
Note: Fuses F2 - F5 are all slow blow fuses.
WARNING Do not jumper fuse or replace with any fuse except as specified. Failure to comply
could result in severe personal injury, death, or substantial property damage.
8.
Note: If the spark wire was unplugged, reattach it to the control.
9.
10.Restore power to the water heater at the external line switch and verify water heater operation (Section 9 -
38