Service Manual
3 Troubleshooting (continued)
Table 3E (continued from previous page) Troubleshooting Chart - Fault Messages Displayed on Water Heater Interface
FAULT | DESCRIPTION |
|
| CORRECTIVE ACTION |
| |||||
|
|
|
| |||||||
|
|
| • If 24 VAC is present at the main control board, check | |||||||
|
|
| the wiring between the main control board and the gas | |||||||
|
|
| valve. Replace the wiring if necessary. Do not | |||||||
|
|
| disconnect the wiring from the gas valve and attempt | |||||||
|
|
| to measure voltage at that point. The main control | |||||||
|
|
| board can detect if the gas valve is not connected and | |||||||
|
|
| will display the Gas Valve / Connection fault. |
| ||||||
|
|
| • If 24 VAC is present, check the outlet of the valve to | |||||||
Burner Did Not |
|
| ensure the valve is flowing gas. With a manometer | |||||||
|
| connected to the outlet tap of the gas valve, when the | ||||||||
Light (cont’d) |
|
| ||||||||
The unit has failed to prove main | burner | unit is in the prepurge period, there should be a | ||||||||
(will require a manual | ||||||||||
negative pressure present. When the valve is | ||||||||||
reset once the condition | ignition. It will require a manual reset before | |||||||||
energized a change in pressure should occur. If the | ||||||||||
has been corrected. | attempting to fire again. |
| ||||||||
| pressure change does not occur, the gas valve is not | |||||||||
Press the RESET button |
|
| ||||||||
|
| opening. Replace the gas valve. |
|
|
|
| ||||
on the display to reset.) |
|
|
|
|
|
| ||||
|
|
|
|
|
|
|
|
| ||
|
|
| • Inspect flame sensor and associated wiring. | |||||||
|
|
| Reference page 35 of this manual for removal and | |||||||
|
|
| cleaning procedures. Replace if necessary. |
| ||||||
|
|
| • Inspect the burner. Reference page 35 of this manual | |||||||
|
|
| for removal and cleaning procedures. Replace if | |||||||
|
|
| necessary. |
|
|
|
|
| ||
|
|
| • Replace the main control board. |
|
|
|
| |||
|
|
|
| |||||||
|
|
| • Inspect spark electrode and associated wiring for | |||||||
|
|
| damage and connection. Reference page 35 of this | |||||||
|
|
| manual for removal and cleaning procedures. | |||||||
|
|
| Replace if necessary. |
|
|
|
| |||
|
|
| • Check for proper electrical grounding of unit. |
| ||||||
|
|
| • Check incoming supply gas pressure. Natural gas | |||||||
|
|
| pressures should be between 4 - | 14 | inches | w.c. | ||||
Flame Lost |
|
| (1.0 - | 3.5 | kPa) and LP gas pressures | should be | ||||
|
| between 8 | - 14 inches w.c. | (2.0 | - | 3.2 | kPa). | |||
While Running |
|
| ||||||||
The unit was running and lost the | flame | Refer to Section 7 - Gas Connections of the Armor X2 | ||||||||
(will require a manual | ||||||||||
Installation and Operation Manual for detailed | ||||||||||
reset once the condition | signal. This condition occurred twice . | |||||||||
information concerning the gas supply. |
|
|
| |||||||
has been corrected. |
|
|
|
|
| |||||
|
|
|
|
|
|
|
|
| ||
Press the RESET button |
|
| • Verify | that | the tube from the gas valve | to the air | ||||
on the display to reset.) |
|
| ||||||||
|
| inlet is connected and is not damaged. |
|
|
| |||||
|
|
|
|
|
| |||||
|
|
| • Verify that the vent/air intake pipes are installed | |||||||
|
|
| correctly and there are no obstructions. |
|
|
| ||||
|
|
| • Check for 24 VAC to the gas valve at the | |||||||
|
|
| connection on the side of the main control board | |||||||
|
|
| during the ignition attempt. If no voltage is present, | |||||||
|
|
| replace the main control board. |
|
|
|
| |||
|
|
|
|
|
|
|
|
|
|
43