Avaya Comprehensive 2420 User Guide and Phone Manual

Page 35

Function Key ProgrammingFunction Keys - Page 35

DPkUp - Directed Call Pickup (!)

Answer a call currently ringing at a specified user or group.

This function can be programmed with or without a a the target extension or group number. This function can be programmed through the phone by the user using an Admin key.

If programmed with a target number, the DPkUp key displays that number. When a call is ringing at that extension or group, press DPkUp to answer (pick up) that call.

If programmed without a target number, pressing DPkUp allows the user to enter the target number for that pickup attempt.

[User Digital Telephony Emulation Directed Call Pickup]

Drop - Drop (!)

Clears a current calls.

This function does not require any data entered when programmed. This function can be programmed through the phone by the user using an Admin key.

For a call in progress, pressing Drop disconnects the caller.

When drop is used, silence is returned to the user rather than dial tone. This is intended operation, reflecting that Drop is mainly used by call center headset users.

[User Digital Telephony Emulation Drop]

DTone - Secondary Dial Tone

Return secondary dial tone to the user.

This function is currently not supported on the 2420 telephone.

Emrgy - Dial Emergency

Dials a specified number regardless of any call barring applied to the user.

This function requires entry of a number to dial when programmed. That number is then shown next to Emrgy. This function cannot be programmed through the phone by the user.

[User Digital Telephony Advanced Dial Dial Emergency]

Flash - Flash Hook (#)

Send a hook flash signal to the currently connected line.

This function does not require any data entered when programmed. This function cannot be programmed through the phone by the user. This function can be programmed through the phone by the user using an Admin 1 key.

[User Digital Telephony Advanced Miscellaneous Flash Hook]

IP Office 2420 + EU24 User’s Guide

Function Keys - Page 35

40DHB0002UKEG – Issue 4 (9th February 2004)

Function Key Programming

Image 35
Contents IP Office Contents Contents Iv Contents Index Overview 2420 TelephoneCall Coverage Appearance Call Appearance KeysBridged Appearance Line AppearanceCall Appearance/Function Key Icons System FeaturesClearing a Call Basic Call Handling FeaturesAnswer a Call Making a CallTo end a speakerphone call Headset WorkingSpeakerphone To clear a headset callHold Speed DialRedial MuteMessage TransferConference Overview of Speed Dials Speed DialsEditing a Speed Dial Using Speed DialsDialing a Speed Dial Number Deleting a Speed DialAdding a New Speed Dial Overview of the Call Log Using the Call LogSaving a Call Log Entry to Your Speed Dial List Using the Call LogViewing the Call Log Making Calls from the Call LogErasing All Logged Calls Setting Which Calls are LoggedDeleting a Call Log Entry Overview of 2420 Options Changing the 2420 OptionsTo change the ring pattern Adjusting the Display ContrastSelecting Personalized Options Ring OptionsDefault Phone/Erase All Settings Call Log SetupUsing Self Test Selecting the Display ModeAutomatic Gain Control AGC LanguageChanging Key Labels Changing the labels of the Function Keys Programming Your Own FeaturesFunction Keys Overview of the Function KeysTo change the Display Mode Display ModeNormal Mode Call Center ModeName Description Toggles Data Function Key ProgrammingAdmin1 Shorthand Programming ModeAdmin Pages Longhand Programming Feature on ButtonUser # Display Key FeaturesDial # Group #AD Abbreviated Dial Admin Self-AdministerAbsnt Set Absent Text Acct Account Code EntryBusyH Busy On Held Apear AppearanceAutCB Automatic Callback Busy BusyConf+ Conference Add CFrwd Call Forwarding AllClrCW Clear CW CnfRV Conference Meet MeCWOff Call Waiting Off CPkUp Call PickupDir Directory CWOn Call Waiting OnCWSus Call Waiting Suspend DCW Dial CWDNDX+ Do Not Disturb Exception Add Dirct Dial DirectDNDOn Do Not Disturb On DNDOf Do Not Disturb OffEmrgy Dial Emergency DPkUp Directed Call PickupDrop Drop DTone Secondary Dial ToneFwBOf Forward On Busy Off FolTo Follow Me ToFwBNo Forward On Busy Number FwBOn Forward On Busy OnFwdNo Forward Number FwdOf Cancel All ForwardingFwdH+ Forward Hunt Group Calls On FwdH- Forward Hunt Group Calls OffGrpPg Group Paging FwNOf Forward On No Answer OffFwUOn Forward Unconditional On FwUOf Forward Unconditional OffHfAns Internal Auto-Answer Here- Follow Me Here CancelHdSet Headset Toggle Here+ Follow Me HereHGNS- Clear Hunt Group Night Service HGEna Hunt Group EnableHGDis Hunt Group Disable HGNS+ Set Hunt Group Night ServiceIAuto Automatic Intercom HGOS- Clear Hunt Group Out of ServiceHold Hold Call HoldCW Hold Call WaitingInclu Dial Inclusion Login Extn LoginICSeq Set Inside Call Sequence IDial Dial IntercomOCSeq Set Outside Call Sequence Logof Extn LogoutMusic Hold Music NATim Set No Answer TimePhyEx Dial Physical Extension by Number Park Park #Park Call Park to Other Extension PCall Priority CallPickM Call Pickup Members PickG Call Pickup GroupQueue Call Queue RBak+ Ringback When FreeProg Abbreviated Dial Program Quota Clear QuotaRelay Relay Pulse RBak Cancel Ringback When FreeRBSeq Set Ringback Sequence Recor Call RecordRide Ride Call Rely- Relay OffResum Resume Call Rtriv Retrieve CallSpres AD Suppress RngOf Ringer OffSAC Send All Calls Suspe Suspend Call Steal Call StealSusCW Suspend CW VMRB- Voicemail Ringback Off Timer TimerTmDay Time of Day Toggl Toggle CallsWUTim Set Wrap Up Time VMCol Voicemail CollectVMOff Voicemail Off VMOn Voicemail OnAnswering Calls System FeaturesIntroduction Making CallsDo Not Disturb Call WaitingCall Forwarding Diverting CallsVoicemail Default Feature CodesKey EU24 OverviewConnection Viewing the Alternate Display Using the EU24 Expansion ModuleSelecting a Call Appearance/Feature Button Understanding Call Appearance/Feature Button Status IconsConference IndexIndex
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2420, EU24 specifications

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