Avaya Mastering Hunt Groups and Function Key Programming in Systems

Page 41

Function Key ProgrammingFunction Keys - Page 41

HGOS+ - Set Hunt Group Out of Service Put a specific hunt group out of service mode.

This function requires the hunt group number to be entered when programmed. The hunt group number is then shown next to HGOS+. This function cannot be programmed through the phone by the user.

Pressing HGOS+ puts the hunt group out of service. Group calls then go to its out of service fallback group if set or, if not answered, to voicemail.

[User Digital Telephony Advanced Set Set Hunt Group Out Service]

HGOS- - Clear Hunt Group Out of Service

Returns a hunt group that has been manually put into out of service back to normal service. Used with HGOS+ - Set Hunt Group Out of Service on page 43.

This function requires that the hunt group number is entered when programmed. This function cannot be programmed through the phone by the user.

The hunt group number is shown next HGOS-. Pressing HGOS- puts the group back into normal service if in night service.

[User Digital Telephony Advanced Call Clear Hunt Group Out Of Service]

Hold - Hold Call

Place the current external call on hold at the central office. This function is not supported in the USA.

If no exchange slot number is specified when the function is programmed, exchange slot 0 is used. This function cannot be programmed through the phone by the user.

Pressing Hold is only supported if the exchange provides a Q.931 hold facility. It is not the same as local hold provided by the telephone system.

[User Digital Telephony Advanced Hold Hold Call]

See also:

Rtriv - Retrieve Call on page 51.

HoldCW - Hold Call Waiting

Place the current call on hold and connects any call waiting. This function is not supported in the USA.

This function does not required any data to be entered when programmed. This function cannot be programmed through the phone by the user.

Pressing HoldCW places the current call on hold and connects any call waiting without any ringing.

[User Digital Telephony Advanced Hold Hold CW]

IAuto - Automatic Intercom

Connects call to the extension without ringing.

This function requires entry of an extension number when programmed. The target extension must be support handsfree operation. This function cannot be programmed through the phone by the user.

Press IAuto connects the call without any ringing at the remote extension. If the target extension is busy or not available, the call will follow any forwarding or diversion to voicemail set.

[User Digital Telephony Emulation Automatic Intercom]

IP Office 2420 + EU24 User’s Guide

Function Keys - Page 41

40DHB0002UKEG – Issue 4 (9th February 2004)

Function Key Programming

Image 41
Contents IP Office Contents Contents Iv Contents Index Overview 2420 TelephoneBridged Appearance Call Appearance KeysLine Appearance Call Coverage AppearanceCall Appearance/Function Key Icons System FeaturesAnswer a Call Basic Call Handling FeaturesMaking a Call Clearing a CallSpeakerphone Headset WorkingTo clear a headset call To end a speakerphone callRedial Speed DialMute HoldMessage TransferConference Overview of Speed Dials Speed DialsDialing a Speed Dial Number Using Speed DialsDeleting a Speed Dial Editing a Speed DialAdding a New Speed Dial Overview of the Call Log Using the Call LogViewing the Call Log Using the Call LogMaking Calls from the Call Log Saving a Call Log Entry to Your Speed Dial ListErasing All Logged Calls Setting Which Calls are LoggedDeleting a Call Log Entry Overview of 2420 Options Changing the 2420 OptionsSelecting Personalized Options Adjusting the Display ContrastRing Options To change the ring patternUsing Self Test Call Log SetupSelecting the Display Mode Default Phone/Erase All SettingsAutomatic Gain Control AGC LanguageChanging Key Labels Function Keys Programming Your Own FeaturesOverview of the Function Keys Changing the labels of the Function KeysNormal Mode Display ModeCall Center Mode To change the Display ModeName Description Toggles Data Function Key ProgrammingAdmin1 Shorthand Programming ModeAdmin Pages Longhand Programming Feature on ButtonDial # Display Key FeaturesGroup # User #Absnt Set Absent Text Admin Self-AdministerAcct Account Code Entry AD Abbreviated DialAutCB Automatic Callback Apear AppearanceBusy Busy BusyH Busy On HeldClrCW Clear CW CFrwd Call Forwarding AllCnfRV Conference Meet Me Conf+ Conference AddCWOff Call Waiting Off CPkUp Call PickupCWSus Call Waiting Suspend CWOn Call Waiting OnDCW Dial CW Dir DirectoryDNDOn Do Not Disturb On Dirct Dial DirectDNDOf Do Not Disturb Off DNDX+ Do Not Disturb Exception AddDrop Drop DPkUp Directed Call PickupDTone Secondary Dial Tone Emrgy Dial EmergencyFwBNo Forward On Busy Number FolTo Follow Me ToFwBOn Forward On Busy On FwBOf Forward On Busy OffFwdH+ Forward Hunt Group Calls On FwdOf Cancel All ForwardingFwdH- Forward Hunt Group Calls Off FwdNo Forward NumberFwUOn Forward Unconditional On FwNOf Forward On No Answer OffFwUOf Forward Unconditional Off GrpPg Group PagingHdSet Headset Toggle Here- Follow Me Here CancelHere+ Follow Me Here HfAns Internal Auto-AnswerHGDis Hunt Group Disable HGEna Hunt Group EnableHGNS+ Set Hunt Group Night Service HGNS- Clear Hunt Group Night ServiceHold Hold Call HGOS- Clear Hunt Group Out of ServiceHoldCW Hold Call Waiting IAuto Automatic IntercomICSeq Set Inside Call Sequence Login Extn LoginIDial Dial Intercom Inclu Dial InclusionMusic Hold Music Logof Extn LogoutNATim Set No Answer Time OCSeq Set Outside Call SequencePark Call Park to Other Extension Park Park #PCall Priority Call PhyEx Dial Physical Extension by NumberPickM Call Pickup Members PickG Call Pickup GroupProg Abbreviated Dial Program RBak+ Ringback When FreeQuota Clear Quota Queue Call QueueRBSeq Set Ringback Sequence RBak Cancel Ringback When FreeRecor Call Record Relay Relay PulseResum Resume Call Rely- Relay OffRtriv Retrieve Call Ride Ride CallSpres AD Suppress RngOf Ringer OffSAC Send All Calls Suspe Suspend Call Steal Call StealSusCW Suspend CW TmDay Time of Day Timer TimerToggl Toggle Calls VMRB- Voicemail Ringback OffVMOff Voicemail Off VMCol Voicemail CollectVMOn Voicemail On WUTim Set Wrap Up TimeIntroduction System FeaturesMaking Calls Answering CallsCall Forwarding Call WaitingDiverting Calls Do Not DisturbVoicemail Default Feature CodesKey EU24 OverviewConnection Selecting a Call Appearance/Feature Button Using the EU24 Expansion ModuleUnderstanding Call Appearance/Feature Button Status Icons Viewing the Alternate DisplayConference IndexIndex
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2420, EU24 specifications

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