Avaya EU24, 2420 manual Prog Abbreviated Dial Program, Quota Clear Quota, Queue Call Queue

Page 46

Page 46 - Function Key ProgrammingFunction Keys

Prog - Abbreviated Dial Program (!)

Select and program numbers against display keys.

This function can be programmed through the phone by the user using an Admin key.

[User Digital Telephony Emulation Abbreviated Dial Program]

See also:

•Dial (#)on page 28.

•AD - Abbreviated Dial (!) on page 30.

Quota - Clear Quota

Clears (resets) the time quota for connections to a specified external data service (eg. the internet).

This function requires entry of the service name when programmed. If left blank then the quotas for all services are cleared (reset). This function cannot be programmed through the phone by the user.

[User Digital Telephony Advanced Call Clear Quota]

Queue - Call Queue

Places a current call into the call queue of a specified extension. Allows calls to be transferred to extensions that return busy tone. This feature is not applicable when working with multiple Call Appearance lines.

This function requires entry of a target extension number when programmed. This function cannot be programmed through the phone by the user.

During a call, pressing Queue places that call in the target extensions call queue. If the target extension is free, it rings immediately. If the target extension is busy, it rings when it becomes free again.

[User Digital Telephony Advanced Call Call Queue]

See also:

•DCW - Dial CW on page 34.

RBak+ - Ringback When Free

Sets a callback when free on busy extensions and callback when next used on unanswered extensions.

This function does not require any data entered when programmed. This function cannot be programmed through the phone by the user.

When an extension called does not answer or is busy, pressing AutCB sets a callback on that extension. Whilst the callback is set, AutCB is shown with a symbol. Pressing AutCB again cancels the callback.

When the extension becomes free or is next used, Ring Back to and the number

appears on the phone that set the callback. Pressing answers the ringback and starts a call to the callback target.

[User Digital Telephony Advanced Miscellaneous Ringback When Free]

See also:

•AutCB - Automatic Callback (!) on page 31.

Page 46 - Function Keys

IP Office 2420 + EU24 User’s Guide

Function Key Programming

40DHB0002UKEG – Issue 4 (9th February 2004)

Page 45 Page 47
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Page 45 Page 47
Contents IP Office Contents Contents Iv Contents Index 2420 Telephone OverviewLine Appearance Call Appearance KeysBridged Appearance Call Coverage AppearanceSystem Features Call Appearance/Function Key IconsMaking a Call Basic Call Handling FeaturesAnswer a Call Clearing a CallTo clear a headset call Headset WorkingSpeakerphone To end a speakerphone callMute Speed DialRedial HoldConference TransferMessage Speed Dials Overview of Speed DialsDeleting a Speed Dial Using Speed DialsDialing a Speed Dial Number Editing a Speed DialAdding a New Speed Dial Using the Call Log Overview of the Call LogMaking Calls from the Call Log Using the Call LogViewing the Call Log Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry Setting Which Calls are LoggedErasing All Logged Calls Changing the 2420 Options Overview of 2420 OptionsRing Options Adjusting the Display ContrastSelecting Personalized Options To change the ring patternSelecting the Display Mode Call Log SetupUsing Self Test Default Phone/Erase All SettingsChanging Key Labels LanguageAutomatic Gain Control AGC Overview of the Function Keys Programming Your Own FeaturesFunction Keys Changing the labels of the Function KeysCall Center Mode Display ModeNormal Mode To change the Display ModeFunction Key Programming Name Description Toggles DataAdmin Pages Shorthand Programming ModeAdmin1 Feature on Button Longhand ProgrammingGroup # Display Key FeaturesDial # User #Acct Account Code Entry Admin Self-AdministerAbsnt Set Absent Text AD Abbreviated DialBusy Busy Apear AppearanceAutCB Automatic Callback BusyH Busy On HeldCnfRV Conference Meet Me CFrwd Call Forwarding AllClrCW Clear CW Conf+ Conference AddCPkUp Call Pickup CWOff Call Waiting OffDCW Dial CW CWOn Call Waiting OnCWSus Call Waiting Suspend Dir DirectoryDNDOf Do Not Disturb Off Dirct Dial DirectDNDOn Do Not Disturb On DNDX+ Do Not Disturb Exception AddDTone Secondary Dial Tone DPkUp Directed Call PickupDrop Drop Emrgy Dial EmergencyFwBOn Forward On Busy On FolTo Follow Me ToFwBNo Forward On Busy Number FwBOf Forward On Busy OffFwdH- Forward Hunt Group Calls Off FwdOf Cancel All ForwardingFwdH+ Forward Hunt Group Calls On FwdNo Forward NumberFwUOf Forward Unconditional Off FwNOf Forward On No Answer OffFwUOn Forward Unconditional On GrpPg Group PagingHere+ Follow Me Here Here- Follow Me Here CancelHdSet Headset Toggle HfAns Internal Auto-AnswerHGNS+ Set Hunt Group Night Service HGEna Hunt Group EnableHGDis Hunt Group Disable HGNS- Clear Hunt Group Night ServiceHoldCW Hold Call Waiting HGOS- Clear Hunt Group Out of ServiceHold Hold Call IAuto Automatic IntercomIDial Dial Intercom Login Extn LoginICSeq Set Inside Call Sequence Inclu Dial InclusionNATim Set No Answer Time Logof Extn LogoutMusic Hold Music OCSeq Set Outside Call SequencePCall Priority Call Park Park #Park Call Park to Other Extension PhyEx Dial Physical Extension by NumberPickG Call Pickup Group PickM Call Pickup MembersQuota Clear Quota RBak+ Ringback When FreeProg Abbreviated Dial Program Queue Call QueueRecor Call Record RBak Cancel Ringback When FreeRBSeq Set Ringback Sequence Relay Relay PulseRtriv Retrieve Call Rely- Relay OffResum Resume Call Ride Ride CallSAC Send All Calls RngOf Ringer OffSpres AD Suppress SusCW Suspend CW Steal Call StealSuspe Suspend Call Toggl Toggle Calls Timer TimerTmDay Time of Day VMRB- Voicemail Ringback OffVMOn Voicemail On VMCol Voicemail CollectVMOff Voicemail Off WUTim Set Wrap Up TimeMaking Calls System FeaturesIntroduction Answering CallsDiverting Calls Call WaitingCall Forwarding Do Not DisturbDefault Feature Codes VoicemailConnection EU24 OverviewKey Understanding Call Appearance/Feature Button Status Icons Using the EU24 Expansion ModuleSelecting a Call Appearance/Feature Button Viewing the Alternate DisplayIndex ConferenceIndex
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2420, EU24 specifications

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