Avaya 2420, EU24 manual Index

Page 59

Index - Page 59

Logof

43

RBak-

47

No Answer Time

43

Music

43

RBak+

46

Outside Call Sequence

43

NATime

43

RBSeq

47

Ringback Sequence

47

Night Service

40

Recor

47

Wrap Up Time

52

No Answer

 

Record Call

47

Spres

49

Forward Calls

38

Relay

47

Steal

50

Time

43

Off

48

Suppress

49

Number

 

On

47

SusCW

50

Follow Me To

36

Pulse

47

Suspe

50

Forward Number

37

Rely-

48

Suspend

 

Forward On Busy

36

Rely+

47

Call

50

OCSeq

43

Resum

48

Call Waiting Suspend

33

On Busy

 

Resume Call

48

CW

50

Forward Calls

36

Retrieve Call

48

Time

 

On No Answer

 

Ride

48

No Answer

43

Forward Calls

38

Ringback

 

Wrap Up

52

Out of Service

41

Cancel

47

Time of Day

51

Outside Call Sequence

43

Sequence

47

Timer

51

Paging

38

When Free

46

TmDay

51

Park

32, 44

Ringback Off

51

Toggl

51

Park to Other Extension

44

Ringback On

51

Toggle Calls

51

PCall

44

Ringer Off

49

Toggle Headset

39

PhyEx

44

RngOf

49

User

28

PickA

45

Rtriv

48

VMCol

52

PickG

45

SAC

49

VMOff

52

PickM

45

Secondary Dial Tone

35

VMOn

52

Pickup

 

Self-Administer

29

VMRB-

51

Any

45

Send All Calls

49

VMRB+

51

Call

32

Sequence

 

Voicemail

 

Directed

35

Outside Call

43

Collect

52

Group

45

Ringback

47

Off

52

Members

45

Set

 

On

52

Priority Call

44

Absent Text

29

Ringback Off

51

Prog

46

Hunt Group Night Service

40

Ringback On

51

Queue

46

Hunt Group Out of Service....

41

Wrap Up Time

52

Quota

46

Inside Call Sequence

42

WUTim

52

IP Office 2420 + EU24 User’s Guide

Page 59 - Index

40DHB0002UKEG – Issue 4 (9th February 2004)

 

Image 59
Contents IP Office Contents Contents Iv Contents Index Overview 2420 TelephoneCall Coverage Appearance Call Appearance KeysBridged Appearance Line AppearanceCall Appearance/Function Key Icons System FeaturesClearing a Call Basic Call Handling FeaturesAnswer a Call Making a CallTo end a speakerphone call Headset WorkingSpeakerphone To clear a headset callHold Speed DialRedial MuteMessage TransferConference Overview of Speed Dials Speed DialsEditing a Speed Dial Using Speed DialsDialing a Speed Dial Number Deleting a Speed DialAdding a New Speed Dial Overview of the Call Log Using the Call LogSaving a Call Log Entry to Your Speed Dial List Using the Call LogViewing the Call Log Making Calls from the Call LogErasing All Logged Calls Setting Which Calls are LoggedDeleting a Call Log Entry Overview of 2420 Options Changing the 2420 OptionsTo change the ring pattern Adjusting the Display ContrastSelecting Personalized Options Ring OptionsDefault Phone/Erase All Settings Call Log SetupUsing Self Test Selecting the Display ModeAutomatic Gain Control AGC LanguageChanging Key Labels Changing the labels of the Function Keys Programming Your Own FeaturesFunction Keys Overview of the Function KeysTo change the Display Mode Display ModeNormal Mode Call Center ModeName Description Toggles Data Function Key ProgrammingAdmin1 Shorthand Programming ModeAdmin Pages Longhand Programming Feature on ButtonUser # Display Key FeaturesDial # Group #AD Abbreviated Dial Admin Self-AdministerAbsnt Set Absent Text Acct Account Code EntryBusyH Busy On Held Apear AppearanceAutCB Automatic Callback Busy BusyConf+ Conference Add CFrwd Call Forwarding AllClrCW Clear CW CnfRV Conference Meet MeCWOff Call Waiting Off CPkUp Call PickupDir Directory CWOn Call Waiting OnCWSus Call Waiting Suspend DCW Dial CWDNDX+ Do Not Disturb Exception Add Dirct Dial DirectDNDOn Do Not Disturb On DNDOf Do Not Disturb OffEmrgy Dial Emergency DPkUp Directed Call PickupDrop Drop DTone Secondary Dial ToneFwBOf Forward On Busy Off FolTo Follow Me ToFwBNo Forward On Busy Number FwBOn Forward On Busy OnFwdNo Forward Number FwdOf Cancel All ForwardingFwdH+ Forward Hunt Group Calls On FwdH- Forward Hunt Group Calls OffGrpPg Group Paging FwNOf Forward On No Answer OffFwUOn Forward Unconditional On FwUOf Forward Unconditional OffHfAns Internal Auto-Answer Here- Follow Me Here CancelHdSet Headset Toggle Here+ Follow Me HereHGNS- Clear Hunt Group Night Service HGEna Hunt Group EnableHGDis Hunt Group Disable HGNS+ Set Hunt Group Night ServiceIAuto Automatic Intercom HGOS- Clear Hunt Group Out of ServiceHold Hold Call HoldCW Hold Call WaitingInclu Dial Inclusion Login Extn LoginICSeq Set Inside Call Sequence IDial Dial IntercomOCSeq Set Outside Call Sequence Logof Extn LogoutMusic Hold Music NATim Set No Answer TimePhyEx Dial Physical Extension by Number Park Park #Park Call Park to Other Extension PCall Priority CallPickM Call Pickup Members PickG Call Pickup GroupQueue Call Queue RBak+ Ringback When FreeProg Abbreviated Dial Program Quota Clear QuotaRelay Relay Pulse RBak Cancel Ringback When FreeRBSeq Set Ringback Sequence Recor Call RecordRide Ride Call Rely- Relay OffResum Resume Call Rtriv Retrieve CallSpres AD Suppress RngOf Ringer OffSAC Send All Calls Suspe Suspend Call Steal Call StealSusCW Suspend CW VMRB- Voicemail Ringback Off Timer TimerTmDay Time of Day Toggl Toggle CallsWUTim Set Wrap Up Time VMCol Voicemail CollectVMOff Voicemail Off VMOn Voicemail OnAnswering Calls System FeaturesIntroduction Making CallsDo Not Disturb Call WaitingCall Forwarding Diverting CallsVoicemail Default Feature CodesKey EU24 OverviewConnection Viewing the Alternate Display Using the EU24 Expansion ModuleSelecting a Call Appearance/Feature Button Understanding Call Appearance/Feature Button Status IconsConference IndexIndex
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2420, EU24 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.