Avaya 2420 User Guide: Call Forwarding, EU24 Expansion Module, and More

Page 56

Page 56 - EU24 Overview

EU24 Expansion Module

EU24 Expansion Module

EU24 Overview

The EU24 Expansion Module is an optional device that can be connected to your 2420 Digital Telephone to extend the number of call appearance and feature buttons available on the telephone.

The expansion module has 24 buttons arranged in two columns. Depending on how they have been programmed by your System Administrator, these buttons can be used for call appearances or features. You can adjust the viewing angle of the EU24 display to match that of your 2420 telephone.

The following figure shows a top view of the EU24 (the left hand column is displayed).

Key:

1. Call Appearance/Feature Button

2. Feature Active icon for feature in right column

3. Alternate Display Button

4. Feature Active icon for feature in left column

5. Display

Connection

Before you can begin using the EU24 Expansion Module, the module must be connected to the 2420 telephone according to the instructions in the EU24 Expansion Module Installation and Safety Instructions (555-233-136).

The following diagram shows an overview of these connections.

Page 56 - EU24 Expansion Module

IP Office 2420 + EU24 User’s Guide

EU24 Overview

40DHB0002UKEG – Issue 4 (9th February 2004)

Image 56
Contents IP Office Contents Contents Iv Contents Index 2420 Telephone OverviewCall Appearance Keys Bridged AppearanceLine Appearance Call Coverage AppearanceSystem Features Call Appearance/Function Key IconsBasic Call Handling Features Answer a CallMaking a Call Clearing a CallHeadset Working SpeakerphoneTo clear a headset call To end a speakerphone callSpeed Dial RedialMute HoldMessage TransferConference Speed Dials Overview of Speed DialsUsing Speed Dials Dialing a Speed Dial NumberDeleting a Speed Dial Editing a Speed DialAdding a New Speed Dial Using the Call Log Overview of the Call LogUsing the Call Log Viewing the Call LogMaking Calls from the Call Log Saving a Call Log Entry to Your Speed Dial ListErasing All Logged Calls Setting Which Calls are LoggedDeleting a Call Log Entry Changing the 2420 Options Overview of 2420 OptionsAdjusting the Display Contrast Selecting Personalized OptionsRing Options To change the ring patternCall Log Setup Using Self TestSelecting the Display Mode Default Phone/Erase All SettingsAutomatic Gain Control AGC LanguageChanging Key Labels Programming Your Own Features Function KeysOverview of the Function Keys Changing the labels of the Function KeysDisplay Mode Normal ModeCall Center Mode To change the Display ModeFunction Key Programming Name Description Toggles DataAdmin1 Shorthand Programming ModeAdmin Pages Feature on Button Longhand ProgrammingDisplay Key Features Dial #Group # User #Admin Self-Administer Absnt Set Absent TextAcct Account Code Entry AD Abbreviated DialApear Appearance AutCB Automatic CallbackBusy Busy BusyH Busy On HeldCFrwd Call Forwarding All ClrCW Clear CWCnfRV Conference Meet Me Conf+ Conference AddCPkUp Call Pickup CWOff Call Waiting OffCWOn Call Waiting On CWSus Call Waiting SuspendDCW Dial CW Dir DirectoryDirct Dial Direct DNDOn Do Not Disturb OnDNDOf Do Not Disturb Off DNDX+ Do Not Disturb Exception AddDPkUp Directed Call Pickup Drop DropDTone Secondary Dial Tone Emrgy Dial EmergencyFolTo Follow Me To FwBNo Forward On Busy NumberFwBOn Forward On Busy On FwBOf Forward On Busy OffFwdOf Cancel All Forwarding FwdH+ Forward Hunt Group Calls OnFwdH- Forward Hunt Group Calls Off FwdNo Forward NumberFwNOf Forward On No Answer Off FwUOn Forward Unconditional OnFwUOf Forward Unconditional Off GrpPg Group PagingHere- Follow Me Here Cancel HdSet Headset ToggleHere+ Follow Me Here HfAns Internal Auto-AnswerHGEna Hunt Group Enable HGDis Hunt Group DisableHGNS+ Set Hunt Group Night Service HGNS- Clear Hunt Group Night ServiceHGOS- Clear Hunt Group Out of Service Hold Hold CallHoldCW Hold Call Waiting IAuto Automatic IntercomLogin Extn Login ICSeq Set Inside Call SequenceIDial Dial Intercom Inclu Dial InclusionLogof Extn Logout Music Hold MusicNATim Set No Answer Time OCSeq Set Outside Call SequencePark Park # Park Call Park to Other ExtensionPCall Priority Call PhyEx Dial Physical Extension by NumberPickG Call Pickup Group PickM Call Pickup MembersRBak+ Ringback When Free Prog Abbreviated Dial ProgramQuota Clear Quota Queue Call QueueRBak Cancel Ringback When Free RBSeq Set Ringback SequenceRecor Call Record Relay Relay PulseRely- Relay Off Resum Resume CallRtriv Retrieve Call Ride Ride CallSpres AD Suppress RngOf Ringer OffSAC Send All Calls Suspe Suspend Call Steal Call StealSusCW Suspend CW Timer Timer TmDay Time of DayToggl Toggle Calls VMRB- Voicemail Ringback OffVMCol Voicemail Collect VMOff Voicemail OffVMOn Voicemail On WUTim Set Wrap Up TimeSystem Features IntroductionMaking Calls Answering CallsCall Waiting Call ForwardingDiverting Calls Do Not DisturbDefault Feature Codes VoicemailKey EU24 OverviewConnection Using the EU24 Expansion Module Selecting a Call Appearance/Feature ButtonUnderstanding Call Appearance/Feature Button Status Icons Viewing the Alternate DisplayIndex ConferenceIndex
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2420, EU24 specifications

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In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.