Sound
No sound (or image).
≥Turn muting off. (> 14)
≥Check the connections to the other devices. (> 11)
≥Check the audio output settings on the connected device.
≥Turn this unit off and then on again.
≥When connected to an ARC compatible TV, check if the TV’s connected terminal is ARC compatible.
≥If the connections are correct, there might be a problem with the cables. Reconnect the unit with different cables.
≥When using the optical digital audio cable, this system is not able to play audio with a sampling frequency greater than 48 kHz.
Sound is not heard when playing DVD-Audio.
≥This may occur due to digital copyright protection of the disc when using the optical digital audio cable. This system is not able to play audio with a sampling frequency greater than 48 kHz.
If the “
D/DTS” indicator is blinking, unplug the AC mains lead and consult your dealer.
If the “TV, BD/DVD” indicator is blinking, try the following to correct the problem. Consult your dealer if the problem persists.
≥Turn the connected device off and on again.
≥Turn this unit off and reconnect the HDMI cables and then turn this unit on again.
If this unit is connected to a
≥After connecting the optical digital audio cable, the setting of this unit must be changed to specify the audio input terminal. (> 20, “TV Audio”)
Audio is output from the TV speakers and not this unit’s.
≥When connected to a VIERA Link (HDAVI Control) compatible TV, change the audio output settings to this unit. (> 16)
Both main and secondary audio are output simultaneously.
≥Change the digital audio output setting on the TV or connected device and then select the desired audio channel. (For details, refer to the operating instructions for the TV or connected device.)
Active subwoofer
No power.
≥Ensure the AC mains lead of the active subwoofer is connected properly.
After turning the subwoofer on, it immediately turns off.
≥Unplug the AC mains lead and consult your dealer.
No sound from the subwoofer.
≥Check that the active subwoofer is turned on.
≥Check that the wireless link indicator lights green. (> 13)
The wireless link indicator lights red.
≥There is no link between this unit and the active subwoofer.
jCheck that this unit is turned on.
jEnsure that the digital transmitter is fully inserted into the digital transmitter dock on this unit. (> 12)
jTurn the active subwoofer off and then back on. Alternatively, turn the active subwoofer off, disconnect the AC mains lead and then
reconnect it.
Consult your dealer if the problem persists.
The audio from the subwoofer is interrupted.
≥The active subwoofer is automatically seeking a clear channel. If the interference persists, try moving the other wireless devices to another location outside the range of the active subwoofer or move the active subwoofer nearer to this unit. (> 9)
Operating Instructions
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